Customer Success Manager (Cloud, IT, B2B)

We're looking for someone who genuinely enjoys working with people and technology. If you love helping customers solve challenges, building lasting relationships, and making a real impact, this could be the perfect opportunity for you.

Your Mission

You'll be the trusted partner our customers rely on, helping them maximize the value of our cloud and IT solutions while ensuring they have an outstanding experience every step of the way.

You'll Thrive Here If You

• Enjoy talking to customers and solving problems.
• Have experience in Customer Success, IT Solutions, Account Management, or a customer-facing B2B role.
• Understand cloud technologies, managed services, or enterprise IT solutions.
• Love collaborating with different teams to achieve great results.
• Are proactive, curious, and always looking for ways to improve the customer experience.
  
  

We'd Love to Meet You If You

• Have experience in Customer Success or Account Management.
• Come from an IT solutions background with B2B customer exposure. If you've worked closely with business clients, understand their technology needs, and enjoy building long-term relationships, we'd love to hear from you.
• Have cloud certifications or experience with Microsoft 365, Azure, AWS, or Google Cloud.
• Can speak Mandarin. It's not a requirement, but we'd be especially excited to meet you if you can, as you'll have opportunities to work with Mandarin-speaking customers.
  
  

Why Join Us?

• Grow your career in a fast-moving and innovative tech company.
• Work alongside a collaborative and supportive team.
• Gain exposure to the latest IT and cloud technologies.
• Enjoy opportunities for continuous learning, professional development, and career progression.
  
  

Ready to build meaningful customer relationships and grow your career in tech? We'd love to hear from you!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C