Head of Network Engineering

Keywords: collaborative, dependable, supportive leadership, inclusive, flexible working opportunities, knowledgeable, training opportunities, generous pensions contributions A leading organisation in Shah Alam is seeking a Head of Network Engineering to shape the future of its digital infrastructure. This pivotal role offers you the opportunity to drive strategic network transformation across LAN, WAN, data centres, and cloud environments, ensuring high performance, scalability, security, and compliance. You will be empowered to develop and own the technology roadmap, collaborate with cross-functional teams, and foster a culture of operational excellence within a supportive environment. The organisation values your expertise in network architecture and your commitment to nurturing professional growth among your team. With flexible working opportunities, generous pension contributions, and ongoing training initiatives, this position promises both personal and professional advancement while making a significant impact on the organisation’s technological landscape. * You will lead the design and optimisation of complex network infrastructures spanning LAN, WAN, data centres, and cloud environments, ensuring robust performance and security. * You will mentor and manage a talented team of engineers, fostering best practices and supporting their career progression through training opportunities and inclusive leadership. * You will oversee budgets, vendor relationships, procurement processes, and compliance frameworks while aligning network strategies with broader business objectives for long-term organisational success.

What you'll do:

As Head of Network Engineering based in Shah Alam, you will play an instrumental role in shaping the organisation’s digital infrastructure strategy. Your day-to-day responsibilities involve developing comprehensive technology roadmaps that span LAN/WAN/data centre/cloud/telecom systems. You will provide expert guidance for both internal projects and external collaborations—ensuring every initiative is aligned with best practices for performance tuning and capacity planning. By embedding compliance frameworks into daily operations and driving continuous process enhancements, you will guarantee regulatory alignment while optimising workflows. Your oversight extends to managing 24/7 network performance—including disaster recovery planning—and leading incident resolution efforts that maintain high availability. You will nurture a collaborative team environment where engineers are mentored towards achieving certifications and advancing their careers. Budget governance is central to your remit: you’ll identify cost-saving opportunities through vendor consolidation while managing procurement cycles efficiently. Strategic PoC initiatives allow you to empower engineering teams with scalable test environments that inform enterprise adoption decisions. Cross-functional collaboration is key—you’ll partner with IT/security/cloud/business units to integrate new services seamlessly. Finally, your advocacy for emerging technologies ensures the organisation remains at the forefront of innovation through enhanced monitoring tools and automation.

• Define and implement comprehensive network strategies and technology roadmaps that support organisational growth, scalability, reliability, and security across LAN, WAN, data centre, cloud, and telecom systems.
• Provide technical direction for internal and external projects by sharing expertise in network architecture design, feasibility studies, cost analysis, performance tuning, capacity planning, and modernisation initiatives such as SD-WAN automation and zero-trust frameworks.
• Embed industry-leading best practices into workflows through continuous process enhancements while driving compliance gap assessments and implementing remediation plans to achieve full regulatory alignment.
• Oversee 24/7 network performance management including disaster recovery planning, root-cause reviews, SLA enforcement, preventive maintenance activities to ensure high availability.
• Lead holistic problem management efforts by conducting thorough analyses to identify root causes and deliver strategic resolutions that enhance service reliability.
• Manage and mentor the network engineering and operations team by establishing clear performance goals, supporting certifications acquisition, facilitating career progression pathways, and nurturing professional growth.
• Govern CAPEX/OPEX budgets by identifying cost savings opportunities through consolidations; oversee vendor assessments and relationships; manage procurement cycles (RFI/RFT/RFT); ensure regulatory compliance in contracts; supervise lifecycle management of network assets.
• Drive strategic Proof of Concept (PoC) initiatives by shaping technical vision; defining success criteria; empowering engineering teams to design scalable test environments; overseeing evaluation processes; ensuring data-driven outcomes that inform enterprise adoption while reducing deployment risks.
• Partner across IT, security, cloud services, and business units to align network capabilities with organisational goals; integrate new services; advise stakeholders on technical requirements for seamless collaboration.
• Champion the adoption of emerging technologies including enhancements to monitoring tools; promote automation using Ansible/Python; facilitate continuous process improvements to future-proof the network.

What you bring:

To excel as Head of Network Engineering you bring extensive experience managing large-scale high-availability networks across multiple sites or global operations. Your academic background includes a bachelor’s degree in computer science or information technology from a recognised institution with strong academic achievement. You have spent over ten years honing your skills in network engineering—developing deep expertise in routing/switching protocols (BGP/OSPF/MPLS/VXLAN), datacentre architectures (spine-leaf), SD-WAN technologies—and possess hands-on familiarity with cloud networking solutions (AWS/Azure/GCP). Your proficiency extends to automation/orchestration tools such as Python/Ansible/Terraform which enable you to streamline operations efficiently. You have successfully led teams—mentoring engineers towards certification goals—while fostering an inclusive environment that supports professional development. Your ability to develop strategic roadmaps aligns technical initiatives with broader business objectives; you manage budgets meticulously overseeing procurement cycles asset lifecycles CAPEX/OPEX effectively. Stakeholder engagement comes naturally—you communicate complex concepts clearly whether addressing technical teams or executive leadership—and your analytical approach ensures swift incident resolution through root-cause analysis SLA enforcement disaster recovery planning. Willingness to work extended hours/travel demonstrates your commitment while professional certifications further distinguish your profile.

• Possession of a bachelor’s degree in computer science or information technology (or equivalent)
• At least ten years’ relevant experience in network engineering or architecture across LAN/WAN/data centre/cloud environments with two to five years in management or senior leadership roles is mandatory.
• Demonstrated track record overseeing large-scale high-availability networks including global or multi-site operations is highly valued.
• Broad expertise in routing/switching protocols such as BGP/OSPF/MPLS/VXLAN plus datacentre architectures like spine-leaf models as well as advanced technologies like SD-WAN are required.
• Strong understanding of network security concepts including firewalls/VPNs/IDS-IPS/zero-trust architecture/compliance frameworks is necessary.
• Familiarity with cloud networking solutions (AWS/Azure/GCP) alongside hybrid connectivity options is expected.
• Proficiency in network automation/orchestration tools such as Python/Ansible/Terraform plus modern monitoring platforms is an added advantage.
• Experience leading mentoring scaling network engineering teams setting clear goals fostering professional growth is crucial for success in this role.
• Ability to develop own network strategy direct architecture capacity planning resilience initiatives coupled with strong budget/vendor management skills overseeing procurement cycles asset lifecycles CAPEX/OPEX is important.
• Excellent stakeholder management skills partnering across IT/security/cloud/business units aligning network goals with organisational strategy are required.
• Effective written verbal communication skills capable conveying complex concepts both technical teams non-technical leadership are essential.
• Strong analytical mindset proven experience incident management root-cause analysis SLA enforcement disaster recovery planning are needed.
• Proficiency performance monitoring capacity forecasting optimisation ensuring resilient efficient network infrastructure is expected.
• Willingness work extended hours after-hours support when required willingness travel work Kwasa Damansara Office HQ professional certifications public clouds TOGAF etc are an added advantage.

What sets this company apart:

The organisation stands out for its unwavering commitment to building a dependable digital infrastructure that supports both business continuity and employee growth. Employees benefit from flexible working opportunities designed to accommodate diverse needs while promoting work-life balance. Generous pension contributions reflect the organisation’s dedication to long-term financial wellbeing for its staff. Training opportunities abound—empowering employees at all levels to expand their knowledge base through structured learning programmes tailored for both technical advancement and personal development. The workplace culture emphasises inclusivity: every team member’s voice matters regardless of background or experience level. Supportive leadership fosters collaboration across departments ensuring everyone feels connected within a communal environment where achievements are shared collectively rather than individually. The organisation invests heavily in state-of-the-art technology—ensuring employees always have access to modern tools that facilitate efficient workflows—and encourages ongoing innovation through regular exposure to emerging trends within the industry. Professional growth is not just encouraged but actively nurtured via mentorship programmes certification support career progression pathways—all underpinned by knowledgeable leaders who value empathy kindness loyalty above all else.

What's next:

If you are ready to make a meaningful impact on digital infrastructure while advancing your career within an inclusive supportive environment apply now!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C