Senior Executive, D365 Business Central

What You'll Do:

• Provide day-to-day support and troubleshooting for Microsoft Dynamics 365 Business Central (D365 BC)
• Work closely with cross-functional teams including IT, Finance, Operations, and external vendors to support business processes and system enhancements
• Assist in system configuration, testing, user support, and issue resolution
• Gather business requirements and support continuous improvement initiatives within D365 BC
• Support system integrations, data accuracy, documentation, and user training activities
• Monitor system performance and ensure timely resolution of incidents and service requests

What You'll Bring:

• 2–3 years of hands-on experience supporting Microsoft Dynamics 365 Business Central / Dynamics NAV
• Good functional and technical understanding of D365 BC modules and business processes
• Experience working with cross-functional stakeholders such as IT, Finance, and Operations teams
• Strong problem-solving, communication, and stakeholder management skills
• Ability to work independently and collaboratively in a fast-paced environment
• Experience in ERP support, troubleshooting, and user engagement is an added advantage