Head of Digital Transformation (AI)

A leading organisation in Kuala Lumpur is seeking a Head of Digital Transformation to spearhead business optimisation initiatives across its diverse operations.

Head of Digital Transformation (AI)

This pivotal role offers you the opportunity to shape the future of the company by driving efficiency improvements, digital transformation, and AI adoption at both the holding company and subsidiary levels. You will be empowered to collaborate with internal teams and external partners, ensuring that every initiative delivers measurable value and aligns with strategic objectives. The organisation values flexibility, professional growth, and a supportive environment where your expertise in data management and change management will be highly regarded. If you are passionate about leveraging technology to create lasting impact and thrive in a collaborative setting, this is your chance to make a significant difference.

• Play a central role in shaping digital strategy and business optimisation programmes for a prominent organisation with wide-reaching influence across multiple sectors.
• Enjoy flexible working opportunities and access to ongoing training designed to support your professional development and keep you at the forefront of industry trends.
• Work closely with senior leadership giving you visibility and influence at the highest levels of decision-making.

What you'll do:

As Head of Digital Transformation based in Kuala Lumpur, you will play a vital role in guiding the organisation through its next phase of growth by leading transformative projects that enhance operational efficiency and drive technological advancement. Your day-to-day responsibilities will involve close collaboration with various departments to uncover opportunities for process improvement, developing compelling business cases for new initiatives, and ensuring their successful implementation from inception through completion. You will act as a trusted advisor to senior leaders—translating complex technical concepts into actionable strategies—and serve as a catalyst for positive change throughout the company. By fostering strong relationships with both internal teams and external partners, you will help build consensus around shared goals while championing best practices in digital transformation. Your ability to manage multiple priorities simultaneously while maintaining focus on long-term objectives will be essential for success in this dynamic role.

• Collaborate with internal business units to identify, validate, and prioritise business optimisation initiatives focused on efficiency improvement, digital transformation, data management, AI readiness, and AI adoption.
• Prepare comprehensive business cases and justifications for proposed optimisation programmes, presenting recommendations clearly to the Management team and Board of Directors.
• Oversee the execution of high-impact business optimisation projects by coordinating efforts between internal stakeholders and external partners to ensure seamless delivery.
• Lead transformation and change management programmes that foster an inclusive culture of innovation while supporting employees through transitions.
• Track progress of all ongoing initiatives, proactively identifying issues or risks, implementing corrective actions as needed, and providing regular updates to senior leadership.
• Develop robust frameworks for monitoring key performance indicators related to efficiency gains, digital maturity, data quality, and AI integration across the organisation.
• Champion best practices in data management and digital adoption by facilitating knowledge sharing sessions and encouraging cross-functional collaboration.
• Support AI readiness by assessing current capabilities, identifying gaps, and recommending targeted interventions for upskilling teams or acquiring new technologies.
• Ensure that all business optimisation activities align with organisational goals while maintaining compliance with relevant policies and regulations.
• Foster a collaborative environment where ideas are shared openly, feedback is valued, and continuous improvement is embedded into daily operations.

What you bring:

The ideal candidate for Head of Digital Transformation brings extensive experience leading large-scale digital initiatives within complex organisations. Your background should demonstrate not only technical proficiency but also an empathetic approach to managing people through change. You excel at building consensus among diverse groups—balancing strategic vision with practical execution—and have a proven ability to communicate effectively at all levels. Your interpersonal skills enable you to foster trust-based relationships with senior leaders while nurturing talent within your own teams. A commitment to continuous improvement underpins everything you do; you are always seeking ways to enhance processes or introduce new technologies that benefit the wider organisation. Your understanding of data management principles ensures that every decision is informed by reliable insights while your passion for AI readiness positions you as a forward-thinking leader who embraces emerging trends.

• Bachelor’s degree or professional certification in Engineering, Information Technology, Finance, Economics, Business Administration or Accounting is required for this position.
• A minimum of 10 years’ relevant experience in roles involving digital transformation, business optimisation or programme management within large organisations is essential.
• Demonstrated ability as a strategic thinker who can translate vision into actionable plans that deliver tangible results across complex environments.
• Proven track record in leading change management initiatives that engage diverse teams while minimising disruption during periods of transition.
• Exceptional written and verbal communication skills are necessary for preparing persuasive business cases and delivering impactful presentations to senior stakeholders.
• Outstanding capability in managing relationships with executive-level stakeholders by building trust through transparency and responsiveness.
• Experience overseeing multi-disciplinary project teams where collaboration is key to achieving shared outcomes is highly desirable.
• Strong analytical skills with proficiency in evaluating data-driven insights that inform decision-making processes at both tactical and strategic levels.
• Ability to adapt quickly in fast-evolving environments while remaining committed to continuous learning and professional development.
• A supportive approach that encourages teamwork, knowledge sharing, and mutual respect among colleagues from different backgrounds.

What sets this company apart:

This organisation stands out as an employer of choice due to its unwavering commitment to employee wellbeing, professional growth opportunities, and inclusive workplace culture. With a reputation for investing heavily in staff development—including access to cutting-edge training resources—you will find yourself supported at every stage of your career journey. Flexible working arrangements allow you to balance personal commitments without compromising on professional ambitions. The leadership team places great emphasis on open communication channels so your voice will always be heard when it comes time to shape future strategy or propose new ideas. As part of a forward-thinking enterprise that values diversity of thought and experience, you’ll enjoy collaborating with talented colleagues who share your passion for making meaningful contributions both inside the company and within the broader community.

What's next:

If you are ready to take on an influential role where your expertise can drive real change across an entire organisation, this is your moment—apply now!

Apply today by clicking on the link provided; we look forward to receiving your application.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C