Sales Account Manager, Johor (Adhesives)

A leading multinational organisation is seeking a dedicated Account Manager to champion their adhesive solutions portfolio across the Southern Malaysia region.

What you'll do:

As an Account Manager – Adhesive Solutions, you will immerse yourself in building meaningful connections with customers across Southern Malaysia. Your day-to-day responsibilities will revolve around understanding client needs at a granular level so you can offer bespoke adhesive recommendations that enhance their manufacturing processes. You will be instrumental in identifying untapped business opportunities while maintaining robust relationships with existing clients. By collaborating with cross-functional teams such as Technical Service, R&D, and Supply Chain, you will ensure seamless delivery of product trials and implementations. Your role also involves preparing competitive quotations, managing sensitive pricing discussions, leading commercial negotiations with integrity, and keeping abreast of market developments. Success in this position hinges on your ability to balance technical know-how with interpersonal skills—ensuring every client interaction is positive while consistently meeting ambitious sales targets.

• Manage and nurture a diverse portfolio of existing customers throughout Johor and neighbouring areas by providing attentive service and expert guidance on adhesive solutions.
• Serve as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction through responsive communication and dependable support.
• Develop a deep understanding of each customer’s manufacturing processes in order to recommend appropriate adhesive products that address specific operational challenges.
• Identify new business opportunities within targeted industries and territories by proactively engaging potential clients and presenting compelling value propositions.
• Formulate comprehensive account plans and sales strategies aimed at achieving or surpassing established revenue and margin objectives.
• Collaborate closely with Technical Service, Research & Development, and Supply Chain teams to facilitate product trials, implementation projects, and effective problem resolution for customers.
• Coordinate product demonstrations, plant trials, and solution validation activities to ensure customers experience tangible benefits from recommended products.
• Prepare detailed quotations, manage pricing discussions sensitively, and lead commercial negotiations while adhering strictly to company guidelines.
• Monitor market trends, track customer activities, and analyse competitor movements within Johor and Southern Malaysia to inform strategic decision-making.

What you bring:

To excel as an Account Manager – Adhesive Solutions, your background should reflect substantial experience in B2B sales within the chemical or manufacturing sectors. Your academic credentials—ideally a bachelor’s degree in Chemistry, Engineering or Business—will equip you with the technical foundation needed for consultative selling. Beyond qualifications, your proven track record in managing key accounts demonstrates reliability when handling complex client portfolios. You bring outstanding communication skills that foster trust among clients at all organisational levels. Your negotiation prowess ensures mutually beneficial outcomes during commercial discussions while upholding company values. The ability to present technical information persuasively is crucial as you guide customers through product selection processes. Flexibility regarding travel means you are always ready to support clients onsite when required. A collaborative mindset enables smooth cooperation with internal departments during project rollouts or troubleshooting sessions. Finally, your keen sense for market dynamics allows you to anticipate shifts in customer demand—positioning both yourself and the company as trusted partners.

• Bachelor’s degree in Chemistry, Engineering, Business or a related discipline is required for this role as it ensures you have the foundational knowledge necessary for technical sales discussions.
• A minimum of three to five years’ experience in sales within the chemical industry or related sectors demonstrates your familiarity with complex B2B environments.
• Excellent communication skills are essential so you can clearly articulate product benefits to both technical stakeholders and decision-makers alike.
• Proven negotiation abilities enable you to navigate commercial discussions effectively while maintaining positive client relationships.
• Strong presentation skills allow you to confidently deliver product demonstrations and solution proposals tailored to diverse audiences.
• Willingness and ability to travel independently across Johor and surrounding regions ensures you can provide hands-on support wherever needed.
• Experience developing account plans or sales strategies shows your capacity for structured thinking and goal-oriented execution.
• A collaborative approach when working with internal teams such as Technical Service or R&D highlights your commitment to shared success.
• Keen awareness of market trends coupled with analytical skills helps you anticipate customer needs before they arise.

What sets this company apart:

This multinational corporation stands out as one of the most respected competitors within the adhesive industry due to its unwavering commitment to quality solutions and sustainable growth. With a global footprint yet strong local presence in Southern Malaysia, the company fosters an inclusive culture where knowledge sharing is encouraged at every level.

What's next:

If you are ready to take your career forward by making a real impact within the adhesive industry in Southern Malaysia, this is your moment—apply now!

Apply today by clicking on the link provided; we look forward to receiving your application soon.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C