Key Account Manager, B2B (Food Ingredients)

A leading global taste and nutrition company is seeking a Key Account Manager, B2B (Food Ingredients) to join their commercial team in Kuala Lumpur. This role offers you the chance to shape the future of food by developing strategic customer partnerships, identifying new business opportunities, and driving sustainable growth across a diverse portfolio.

What you'll do:

As Key Account Manager, B2B (Food Ingredients) based in Kuala Lumpur, you will play an integral role in shaping the commercial strategy for one of the world’s most respected taste and nutrition companies. Your day-to-day responsibilities will involve building deep relationships with key customers, understanding their needs, and delivering tailored solutions that drive mutual success. You will collaborate extensively with cross-functional teams such as Marketing, RD&A, Operations, Supply Chain to ensure projects are executed smoothly from conception through delivery. By leveraging your knowledge of the food ingredients landscape, you will identify new business opportunities while managing multiple priorities in a fast-moving environment. Success in this role requires excellent interpersonal skills, attention to detail, proactive communication, and a genuine passion for creating healthier products that meet market demands. You will be empowered to lead negotiations, influence outcomes positively for all stakeholders involved, and contribute meaningfully to strategic account development efforts.

• Develop and execute customer growth strategies in partnership with senior commercial leaders to deliver sustainable and profitable business growth aligned with organisational priorities.
• Manage and expand key customer relationships by serving as a trusted advisor and strategic partner, ensuring long-term value creation through consistent engagement.
• Identify, evaluate, and convert new business opportunities by maintaining a robust sales pipeline across both existing and prospective accounts within the food ingredients sector.
• Leverage customer, market, and competitive insights to uncover growth opportunities and translate them into actionable commercial initiatives that address evolving market needs.
• Own the end-to-end project pipeline by prioritising tasks effectively, executing projects efficiently, and aligning stakeholders to achieve business objectives.
• Collaborate closely with Marketing and Research & Development teams to develop compelling customer engagement plans, innovative programmes, and differentiated value propositions.
• Lead customer negotiations, business reviews, and commercial discussions to strengthen partnerships while driving profitable growth for both parties.
• Foster strong cross-functional collaboration across internal teams including Operations and Supply Chain to ensure seamless delivery of customer projects and fulfilment of business commitments.
• Actively contribute to business planning, forecasting, and strategic account development initiatives by sharing insights and supporting communal goals.

What you bring:

The ideal candidate for Key Account Manager, B2B (Food Ingredients) brings substantial experience from the food ingredients or related sectors such as flavours or food manufacturing. Your academic background equips you with technical knowledge while your professional journey has honed your ability to manage complex accounts within multinational organisations. You possess deep insight into market dynamics affecting taste-focused businesses which allows you to anticipate client needs proactively. Your interpersonal skills foster trust among customers as well as internal teams; you communicate clearly during negotiations or presentations without being aggressive or dominant. Project management comes naturally as you juggle multiple priorities efficiently always keeping communal goals at heart rather than individual achievement. Your commercial awareness ensures decisions are considerate of both client requirements and organisational objectives. Above all else, your resilience helps you adapt quickly without losing sight of nurturing relationships or supporting colleagues.

• A minimum of a Bachelor's Degree in Business, Food Science, Food Technology or a related discipline is required for this position.
• At least 5 years of experience in Key Account Management, Business Development or Commercial roles within the food ingredients sector or related industries such as flavours or food manufacturing is essential.
• Prior experience working for a multinational organisation (MNC) is crucial for understanding complex matrixed environments.
• Strong understanding of the Food & Beverage market landscape including trends affecting flavour houses or ingredient companies is highly preferred.
• Demonstrated success in managing strategic customer relationships with proven ability to deliver commercial growth through collaborative approaches.
• Excellent project management skills enabling you to handle multiple priorities simultaneously while keeping stakeholders aligned throughout project lifecycles.
• Outstanding communication skills including presentation abilities; negotiation expertise; influencing capabilities; all underpinned by empathy and consideration for others’ perspectives.
• Commercial acumen allowing you to balance customer needs with broader business objectives in an honest and responsible manner.
• Resilience combined with self-motivation enables you to thrive within dynamic settings where adaptability is valued over assertiveness or competitiveness.

What sets this company apart:

This organisation stands out as a global leader dedicated not only to taste innovation but also sustainable nutrition across billions of consumers worldwide. Employees enjoy an inclusive culture where courage is celebrated alongside ownership of ideas everyone’s voice matters regardless of hierarchy. Flexible working arrangements support work-life balance while generous training programmes encourage continuous learning so you can grow professionally at every stage. The company’s open-minded approach means new perspectives are welcomed; enterprising spirit is rewarded through opportunities for advancement on international platforms. Collaboration is central: cross-functional teams work together harmoniously ensuring projects succeed because everyone shares responsibility for outcomes. If you value supportive leadership that nurtures talent rather than competing against it and if you want your work to have real impact on global health this is the place where your ambitions align with communal progress.

What's next:

If you are ready to take your career further by joining an organisation that values inclusiveness, collaboration, and shared success, apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C