Account Manager (Food Ingredient)

A leading global organisation in the food ingredients sector is seeking an Account Manager, Food Ingredients to join their Kuala Lumpur team.

What you'll do:

As an Account Manager Food Ingredients based in Kuala Lumpur, you will immerse yourself in a varied role that blends relationship-building with strategic business development. Your day-to-day activities will see you engaging directly with customers across multiple segments of the food industry—understanding their unique challenges and requirements while providing tailored product recommendations that add real value. You will be responsible for driving sales growth by developing targeted strategies for each account type—from large manufacturers to niche distributors—and ensuring all commercial discussions are handled professionally. Success in this position means not only meeting but exceeding sales targets through proactive pipeline management and market expansion initiatives. You will also play a crucial part in gathering market intelligence to inform future business decisions while collaborating seamlessly with cross-functional teams internally. By participating in industry events and supporting product launches or improvement projects as required by management, you will help reinforce the organisation’s reputation as a trusted partner within the food ingredients space.

• Develop and execute comprehensive sales strategies and business plans tailored to drive growth within assigned food industry segments including key accounts, distributors, manufacturers, and OEM customers.
• Achieve set targets for revenue generation, sales volume, profitability, and gross margin by proactively identifying new business opportunities and maintaining a robust sales pipeline.
• Explore untapped market opportunities within the food industry such as bakery, dairy, beverages, confectionery, processed foods, and functional ingredients sectors through diligent research and outreach.
• Conduct regular market visits, deliver engaging customer presentations, and lead insightful business reviews to strengthen market presence while deepening customer engagement.
• Lead commercial discussions encompassing pricing negotiations, contract terms, and business proposals with a focus on ensuring sustainable profitability for both clients and the organisation.
• Collaborate closely with internal stakeholders—including Product Managers, Technical Teams, Marketing, Regulatory Affairs, Customer Service, Supply Chain—to implement effective pricing strategies and ensure seamless operations.
• Monitor sales performance against established targets; analyse data trends; implement corrective actions or recovery plans as needed to maintain momentum towards goals.
• Participate actively in trade exhibitions, industry events, seminars, and networking activities to promote products while building valuable industry relationships.
• Continuously identify cross-selling and up-selling opportunities within existing accounts to maximise strategic account growth.
• Maintain accurate records of customer interactions including account plans, pricing structures, quotations, contracts, CRM entries, and reporting systems.

What you bring:

To excel as an Account Manager Food Ingredients you will bring proven experience from roles involving direct interaction with customers in the food manufacturing or ingredient supply chain sectors. Your background should include formal education relevant to food science or chemistry coupled with hands-on exposure to commercial environments where solution-based selling was central. You are known for your ability to build rapport quickly—listening carefully to client needs before offering thoughtful recommendations that address both immediate challenges and longer-term objectives. Your analytical approach enables you to interpret complex data sets while your communication style fosters trust among colleagues from diverse functions. Adaptability is one of your strengths: whether responding swiftly to changing market conditions or collaborating on cross-departmental projects aimed at continuous improvement. Your attention to detail ensures all documentation is meticulously maintained while your commitment to service excellence drives high levels of customer satisfaction throughout every stage of the account lifecycle.

• Bachelor’s degree in Food Science, Food Technology, Nutrition, Chemistry, Biotechnology, Life Sciences or related disciplines is essential; additional certifications or professional training in sales or technical food-related fields are advantageous.
• Minimum 3–5 years’ experience in sales, key account management or business development within the food ingredients sector or related industries such as FMCG or food manufacturing is required.
• Proven track record managing customers such as food manufacturers, distributors or industrial accounts; experience handling technical or solution-based sales is highly desirable.
• Comprehensive knowledge of the food industry including applications across bakery, dairy products, beverages, processed foods or functional ingredients is expected.
• Demonstrated ability to translate customer needs into practical business solutions using consultative selling approaches; strong commercial acumen is vital.
• Excellent relationship-building skills with a focus on nurturing long-term partnerships; adept at managing inquiries and resolving service-related matters promptly.
• Outstanding negotiation skills combined with persuasive presentation abilities; capable of influencing decision-makers at all organisational levels.
• Analytical mindset with proficiency in interpreting market trends and sales data to support strategic planning; familiarity with CRM systems is beneficial.
• Effective communicator who collaborates well across departments such as Sales, Marketing, Technical Support and Supply Chain; able to work independently when required.
• Willingness to travel regularly within assigned territory for customer visits; valid driving licence required along with fluency in English (and local languages) both written and spoken.

What sets this company apart:

This organisation stands out as a global force within the food ingredients sector thanks to its unwavering commitment to quality solutions tailored specifically for its clients’ evolving needs.

What's next:

If you are ready to take your career further by joining a collaborative team making waves in the food ingredients sector—this could be your next big move!

Apply today by clicking on the link provided—your journey towards making a meaningful impact starts here.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C