E-Commerce Specialist

A leading lubricant manufacturer and OEM partner is seeking an E Commerce Specialist to accelerate online sales performance across Malaysia and spearhead expansion into Southeast Asian marketplaces.

What you'll do:

As an E Commerce Specialist, you will be at the forefront of driving digital transformation within the organisation’s online sales channels. Your day-to-day responsibilities will involve managing multiple e-commerce platforms to boost visibility and profitability while launching compelling product listings that attract new customers. You will design and execute data-driven marketing campaigns across various digital channels—ensuring every initiative is aligned with business objectives. By staying attuned to marketplace trends and competitor movements, you will continuously refine strategies for optimal results. In addition to local market leadership, you will play an instrumental role in supporting regional expansion efforts by evaluating new opportunities in Southeast Asia. Your analytical mindset will be essential for tracking key metrics and delivering actionable insights through regular reporting. Success in this position means not only achieving ambitious sales targets but also fostering long-term customer loyalty through exceptional online experiences.

• Grow online sales throughout Malaysia by managing and optimising the company’s presence on major e-commerce platforms to ensure maximum visibility and profitability.
• Increase revenue and profitability across all online channels by implementing strategies that improve conversion rates and overall store performance.
• Launch new product listings and optimise existing ones to drive customer acquisition as well as encourage repeat purchases through engaging content and targeted promotions.
• Monitor marketplace trends and competitor activities to identify new opportunities for growth while ensuring the company remains competitive within the industry.
• Plan, execute, and manage digital marketing campaigns across Meta (Facebook & Instagram), Google, TikTok, Shopee, Lazada, and other relevant platforms to maximise return on ad spend.
• Develop growth campaigns that focus on retargeting, customer lifecycle management, and scaling profitable initiatives while maintaining efficient advertising budgets.
• Lead marketplace strategy by enhancing SEO efforts, refining keyword optimisation, improving product listings, and developing pricing and promotion strategies tailored to each platform.
• Oversee store performance monitoring including customer review management to maintain high standards of service quality and reputation.
• Support the development and execution of regional e-commerce expansion plans by conducting market opportunity analysis and launching stores in Southeast Asia.
• Track key analytics such as revenue, traffic, conversion rates, ROAS (Return on Ad Spend), customer acquisition costs, marketplace rankings, and provide comprehensive monthly reports.

What you bring:

In this E Commerce Specialist role, your background should reflect substantial hands-on experience in e-commerce operations or digital marketing—ideally within sectors such as lubricants or related industries. Your proficiency with leading marketplace platforms like Shopee Seller Centre or Lazada Seller Centre will allow you to hit the ground running when managing multiple stores. Familiarity with campaign management tools such as Meta Ads Manager or Google Ads is crucial for executing effective growth strategies. You should bring a strong grasp of SEO principles alongside advanced analytical abilities that enable you to interpret data trends accurately. Experience launching brands into new markets—especially within Southeast Asia—will set you apart as someone who can navigate localisation challenges confidently. Excellent interpersonal skills are essential for building rapport with colleagues across departments while ensuring clear communication at every stage of project delivery. Your capacity for multitasking combined with a collaborative spirit ensures seamless execution even during periods of rapid change.

• Minimum five years’ experience in e-commerce operations or digital marketing with proven success in managing multiple online marketplaces simultaneously.
• Demonstrated expertise using Shopee Seller Centre, Lazada Seller Centre, TikTok Shop as well as Meta Ads Manager and Google Ads platforms for campaign management.
• Strong understanding of marketplace algorithms including SEO best practices, conversion optimisation techniques, pricing strategies, and customer acquisition methods.
• Ability to analyse complex data sets using analytics tools to inform commercial decisions that drive growth initiatives efficiently.
• Experience launching brands into Southeast Asian markets is highly desirable along with familiarity in localising content for diverse audiences.
• Excellent communication skills enabling you to engage effectively with stakeholders at all levels both internally and externally.
• Proven ability to manage several projects concurrently while maintaining attention to detail under tight deadlines.
• A collaborative approach that fosters teamwork within cross-functional groups while being dependable when working independently.
• A passion for continuous learning with an openness towards training opportunities offered by the organisation.

What sets this company apart:

This organisation stands out as a trusted leader in lubricant manufacturing with a robust track record serving automotive, industrial, marine, and export clients across diverse markets. Employees benefit from being part of an inclusive team culture where knowledge sharing is encouraged and individual contributions are recognised through performance-linked bonuses.

What's next:

If you are ready to take your e-commerce expertise to new heights in a supportive environment where your impact truly matters—this is your moment!

Apply today by clicking on the link provided; seize this opportunity to shape the future of digital commerce.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C