Marketplace KAM (Fashion)

A global fashion brand is hiring a Marketplace Key Account Manager in Kuala Lumpur to grow its presence across third-party platforms. You will drive marketplace strategy, including catalogue optimisation, pricing, promotions, inventory, and content. Working closely with partners and internal teams, you’ll help deliver strong commercial results in an inclusive, supportive environment with flexible work options and ongoing development opportunities in fashion e-commerce.

What you'll do:

• You will take full responsibility for growing the brand’s presence on third-party marketplaces by developing strong relationships with key partners and internal stakeholders.
• You will act as the main point of contact for marketplace partners, ensuring seamless communication and co-operation between all parties involved.
• Design and implement comprehensive marketplace strategies covering catalogue management, pricing decisions, promotional activities, inventory allocation, and content optimisation.
• Ensure that product listings are always accurate and appealing by managing titles, descriptions, images, SEO elements, and product attributes to maximise visibility and conversion rates.
• You will monitor critical performance metrics such as sales figures, conversion rates, return rates, and provide regular reports containing actionable insights for continuous improvement.
• You will manage inventory allocation processes including forecasting demand, replenishing stock efficiently, and resolving operational issues promptly to maintain smooth marketplace operations.
• Collaborate closely with internal teams such as merchandising, marketing, logistics, and customer service to align marketplace activities with broader business objectives.
• You will identify new opportunities for growth within existing marketplaces by analysing data trends and consumer behaviour patterns.
• You will support promotional campaigns by coordinating with partners on special offers or seasonal events that drive traffic and sales.
• You will contribute to process improvements by sharing feedback from marketplace experiences with relevant departments.

What you bring:

• Your analytical abilities enable you to interpret complex data sets and translate them into actionable commercial strategies that benefit both the brand and its marketplace partners.
• Your commercial mindset allows you to balance strategic thinking with hands-on daily execution in a fast-moving environment where adaptability is essential.
• Your skill in connecting data insights to commercial action ensures that reporting is not only accurate but also leads directly to improvements in sales performance or operational efficiency.
• Your structured approach to problem-solving helps you address challenges methodically while remaining sensitive to the needs of colleagues and partners alike.
• Your comfort working in dynamic environments means you can respond quickly to changes without losing sight of long-term goals or communal objectives.
• Your excellent interpersonal skills foster trust among stakeholders by promoting open communication and co-operation at every stage of the process.
• Your experience in e-commerce or digital retail equips you with knowledge of best practices for product listing optimisation including SEO techniques, image selection, attribute management, and content creation.
• Your ability to manage inventory allocation processes demonstrates dependability when forecasting demand or handling replenishment tasks under pressure.
• Your enthusiasm for learning ensures you stay up-to-date with industry trends while taking advantage of training opportunities offered by the organisation.
• Your commitment to supporting team members makes you an asset in collaborative projects where shared success is prioritised over individual achievement.

What sets this company apart:

This global fashion brand stands out through its unwavering commitment to inclusivity, collaboration, and personal development. Employees enjoy flexible working opportunities designed around their needs as well as access to ongoing training programmes that foster professional growth. The company’s supportive leadership encourages open communication across all levels—ensuring everyone feels connected within a communal network dedicated to shared success. With a reputation for nurturing talent from under-represented backgrounds and providing generous resources for skill enhancement, this organisation offers an environment where your contributions are valued not just for what you achieve but also for how you help others thrive. Working here means joining a knowledgeable team whose passion for fashion is matched only by their dedication to creating positive change within the industry.

What's next:

If you are ready to connect your skills with a global fashion brand’s vision for marketplace excellence—and want to grow alongside supportive colleagues—this is your moment!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C