Human Resources Business Partner

A leading organisation in Penang is seeking a dedicated Human Resources Business Partner to join their Malaysia offices.

This role offers you the opportunity to make a meaningful impact by partnering closely with People Leaders and employees, driving organisational effectiveness and fostering employee success. You will be at the heart of HR operations, acting as a trusted advisor and supporting both strategic initiatives and day-to-day HR functions. The organisation values collaboration, inclusivity, and professional growth, providing an environment where your expertise will be respected and your development supported. If you are passionate about nurturing talent, building strong relationships, and contributing to a positive workplace culture, this position promises both challenge and reward within a supportive team.

• You will have the chance to shape HR strategies that directly influence business outcomes, working alongside experienced leaders who value your input and encourage open communication.
• The organisation is committed to creating an inclusive environment with flexible working opportunities and ongoing training programmes designed to help you grow professionally.
• Your role will be pivotal in driving employee engagement, retention, and productivity through collaborative initiatives that foster a sense of belonging and shared purpose.

What you'll do:

As a Human Resources Business Partner in Penang, you will play a central role in supporting business leaders and employees throughout the Malaysia offices. Your daily responsibilities will involve acting as the main HR contact for staff members—ensuring their needs are met from onboarding through offboarding. You will facilitate seamless transitions for new hires by organising orientation sessions and managing benefit enrolments while also overseeing exit procedures for departing colleagues. Employee relations will be entrusted to you; your ability to handle sensitive matters with empathy and discretion will be crucial. You will guide managers through performance management cycles—helping them set goals, conduct check-ins, calibrate results at year-end, and implement improvement plans when needed. Maintaining accurate records in the HRIS system is essential for compliance purposes. Building strong relationships with People Leaders is key; your coaching skills will help them navigate leadership challenges and foster positive team dynamics. You will partner closely with regional leadership on workforce planning projects that shape organisational structure. Supporting various HR initiatives—including compensation reviews and engagement surveys—will allow you to contribute meaningfully to overall employee satisfaction. Collaboration with Talent Acquisition ensures effective recruitment planning and internal mobility opportunities. Success in this role requires a commitment to nurturing talent, promoting inclusivity, and driving continuous improvement across all people functions.

• Serve as the primary HR point of contact for all employees in the Malaysia offices, ensuring consistent support across the region.
• Administer onboarding programmes for new hires by coordinating logistics, facilitating orientation sessions, managing system access, and overseeing benefit enrolment timelines to guarantee a smooth transition.
• Manage offboarding processes for departing employees including conducting exit interviews, coordinating separation logistics, and capturing insights to inform future retention efforts.
• Own employee relations matters end-to-end by conducting investigations, documenting findings, making recommendations, and managing risk appropriately while maintaining confidentiality.
• Lead the performance management cycle by guiding goal-setting activities, facilitating mid-year check-ins, supporting year-end calibration processes, and managing performance improvement plans when necessary.
• Maintain accurate files and clean data within the HRIS system to ensure compliance with company policies and statutory requirements.
• Build trusted relationships with People Leaders by providing coaching and advisory support on leadership development, team dynamics, feedback delivery, and handling difficult conversations.
• Partner with the Regional HR Director on workforce planning, headcount modelling, and organisational design for assigned client groups to align HR strategies with business objectives.
• Support HR initiatives such as compensation reviews, performance check-ins, engagement surveys, and ensure compliance with employment laws for the region.
• Collaborate with Talent Acquisition on headcount planning, role scoping, internal mobility opportunities, recruitment planning, and talent acquisition.

What you bring:

To excel as a Human Resources Business Partner in Penang, your proven track record should reflect substantial experience across both strategic human resources initiatives and operational functions. Your academic background in Human Resources or Business Administration forms a solid foundation upon which your practical expertise has been built over 8–12 years in diverse HR roles. Having spent several years specifically as an HR Business Partner or Manager means you understand how to collaborate effectively with business leaders—aligning people strategies with organisational goals. Your familiarity with Malaysian employment laws ensures that every process remains compliant while protecting both employees’ rights and company interests. You bring exceptional interpersonal skills that allow you to communicate clearly during feedback sessions or when resolving conflicts; these abilities are complemented by your capacity for empathetic problem-solving. Your proficiency in using HRIS systems enables efficient record-keeping while supporting data-driven decisions that improve organisational outcomes. Coaching managers at various levels comes naturally to you; your approach encourages growth leadership within teams while nurturing talent across departments. Ultimately, your dependability makes you a trusted advisor whose insights drive positive change throughout the workplace.

• Bachelor’s degree in Human Resources or Business Administration provides you with foundational knowledge essential for this role.
• 8–12 years of experience in HR roles demonstrates your depth of understanding across both strategic initiatives and operational functions.
• At least 3–5 years spent as an HR Business Partner or HR Manager equips you with practical expertise in partnering with business leaders.
• Strong understanding of Malaysian employment laws ensures compliance across all HR activities within the region.
• Experience managing both strategic HR initiatives such as workforce planning as well as operational tasks like onboarding/offboarding highlights your versatility.
• Excellent stakeholder management skills enable you to build trustful relationships with People Leaders at all levels of the organisation.
• Outstanding communication abilities allow you to deliver clear guidance during feedback sessions or difficult conversations.
• Proven problem-solving skills help you address complex employee relations matters effectively while maintaining confidentiality.
• Working knowledge of HRIS systems supports accurate record-keeping and data-driven decision-making within HR operations.
• Ability to coach various levels of leaders fosters growth leadership throughout teams.

What sets this company apart:

This IT and engineering services provider stands out for its commitment to fostering an inclusive workplace where every individual feels valued and supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance—a testament to their dedication towards employee wellbeing. Training programmes are regularly offered so that staff can continue developing their skills; this focus on professional growth ensures everyone has access to learning resources tailored for advancement within their chosen field. The leadership team is known for being approachable and supportive; they encourage open dialogue between colleagues at all levels which helps nurture a collaborative atmosphere rooted in mutual respect. By prioritising diversity alongside communal values such as teamwork and shared responsibility—the company creates an environment where innovation thrives because everyone’s voice is heard. Their reputation for knowledgeable guidance combined with generous support structures makes them an employer of choice among professionals seeking long-term career satisfaction within the vibrant business community.

What's next:

If you are ready to make a lasting impact on organisational success while advancing your own career within a supportive environment—this is your opportunity!

Apply today or email me at jack.moh@robertwalters.com.my to discuss this new opportunity.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C