Key Account Manager (CRRT)

A leading vital organ therapy organisation is seeking a Key Account Manager specialising in Continuous Renal Replacement Therapy (CRRT) to join their team in Petaling Jaya. This role offers you the opportunity to make a significant impact on patient care and hospital operations by delivering advanced acute therapies and supporting clinical teams across the Central and East Coast regions.

What you'll do:

As a Key Account Manager Continuous Renal Replacement Therapy based in Petaling Jaya, you will play a pivotal role in driving the adoption of advanced acute therapies across hospitals in the Central and East Coast regions. Your day-to-day responsibilities will involve building strong relationships with ICU teams, nephrologists, critical care physicians, nursing staff, and hospital procurement professionals. You will deliver targeted solutions that meet both clinical and operational needs while ensuring excellent customer satisfaction through collaborative engagement. Success in this role requires you to stay current on industry trends, provide insightful feedback to management regarding market intelligence and product improvement opportunities, participate actively in marketing initiatives such as symposiums or workshops, and maintain compliance with ethical standards. Your ability to manage multiple product portfolios independently while supporting hospital tender processes will be crucial for achieving growth targets. By leveraging your clinical expertise and interpersonal skills, you will contribute directly to enhancing patient outcomes and expanding possibilities for care teams.

• Achieve assigned sales quotas through direct engagement with hospitals, focusing on the delivery of Acute Therapies products and services within ICU and critical care environments.
• Prioritise selling activities by effectively managing accounts and territories, identifying key decision-makers and influencers within hospital procurement processes.
• Engage both existing and prospective customers to understand their clinical and operational needs, providing tailored solutions that address specific requirements in acute therapies.
• Apply strong clinical knowledge to differentiate the organisation’s portfolio from competitors by addressing clinical questions, operational concerns, and therapy-specific needs.
• Provide technical, clinical, and administrative demonstrations to ICU teams, nephrologists, critical care physicians, and nursing staff to support product adoption.
• Serve as a trusted clinical resource for acute care teams and hospital stakeholders, offering guidance on therapy administration and best practices.
• Monitor sales performance against forecasts while providing insights into market potential across the assigned territory to inform business growth strategies.
• Proactively seek new business opportunities within ICU, critical care, renal replacement, and acute care settings by engaging stakeholders and promoting solution-based selling.
• Build credibility and trust with hospital stakeholders through consistent value-adding interactions that enhance customer satisfaction and therapy continuity.
• Collaborate closely with Customer Service, Clinical Education, Operations, and Marketing teams to ensure seamless customer experiences and participate in major marketing initiatives such as symposiums, exhibitions, workshops, and promotional campaigns.

What you bring:

The ideal candidate for the Key Account Manager Continuous Renal Replacement Therapy position brings proven experience from hospital sales roles focused on acute or critical care environments. Your background includes managing key accounts such as KOLs or clinical stakeholders while navigating complex procurement processes. You possess deep knowledge of ICU workflows which enables you to deliver impactful product training sessions for healthcare professionals. Your interpersonal skills foster trust among diverse teams; your communication abilities ensure clarity when presenting technical information; your commitment to ethical practices aligns seamlessly with organisational values. Additionally, your capacity for independent portfolio management allows you to handle multiple responsibilities efficiently while contributing valuable insights into market trends or product improvement opportunities. Candidates who demonstrate empathy towards patients’ needs alongside collaborative engagement with colleagues will excel in this supportive environment.

• Degree in Nursing, Life Sciences, Pharmacy or related healthcare discipline is preferred for this role.
• Minimum five years’ experience in hospital sales within acute care or critical care environments is highly desirable.
• Proven track record managing hospital accounts including key opinion leaders (KOLs) and clinical stakeholders in acute care settings.
• Experience with hospital tender management processes is considered an added advantage for candidates seeking this position.
• Demonstrated history of achieving sales targets while driving growth within hospital territories through collaborative engagement.
• Ability to deliver clinical product training sessions including CME events or therapy education for healthcare professionals.
• Strong capability to manage multiple product portfolios independently while navigating complex stakeholder relationships within hospitals.
• Excellent communication skills combined with relationship management expertise are essential for building trust among ICU teams and hospital stakeholders.
• Knowledge of ICU workflows along with understanding hospital procurement processes enhances your effectiveness in this role.
• Commitment to ethical practices aligned with organisational culture ensures positive engagement throughout all interactions.

What sets this company apart:

This organisation stands out as a global leader dedicated to extending lives through innovative vital organ therapies. With over seven decades of expertise in kidney care advancement, it has built a reputation for compassionate patient support coupled with cutting-edge digital solutions. Employees benefit from flexible working arrangements that promote work-life balance alongside generous pension contributions reflecting long-term commitment to staff wellbeing. Training opportunities abound—ensuring continual professional development—while supportive leadership fosters an inclusive culture where every voice matters. The company’s mission-driven approach creates meaningful work that resonates deeply with those who value collaboration, empathy, knowledge sharing, and making a tangible difference in healthcare outcomes. Joining this team means becoming part of a network united by purpose: improving patient lives worldwide through dependable service delivery and communal growth leadership.

What's next:

If you are ready to share your expertise in acute therapies while joining a compassionate team dedicated to advancing patient care possibilities—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C