General Manager (Foodservice)

An exciting opportunity has arisen for you to join a well-established organisation in Shah Alam as their new General Manager.

What you'll do:

As General Manager, you will play a pivotal role in shaping the day-to-day experience of both staff and clients. Your focus will be on creating an atmosphere where collaboration thrives, supporting each department as they work towards common goals. By nurturing talent through ongoing training opportunities and fostering open communication channels, you will ensure that every member of the team feels valued and empowered. Your responsibilities will include overseeing operational activities, managing budgets with care, building strong external partnerships, and upholding high standards of compliance. Success in this role comes from your ability to bring people together, inspire trust through honest interactions, and maintain a supportive leadership style that encourages growth at every level.

• Oversee daily operations across all departments, ensuring seamless collaboration between teams to meet organisational objectives.
• Develop and implement strategies that promote efficiency, productivity, and a positive workplace culture throughout the business.
• Foster strong inter-departmental relationships by encouraging open communication, empathy, and mutual support among staff members.
• Monitor performance metrics and provide constructive feedback to help individuals and teams reach their full potential in a nurturing manner.
• Support the recruitment, onboarding, and continuous development of employees by identifying training needs and facilitating learning opportunities.
• Manage budgets responsibly, ensuring resources are allocated effectively while maintaining transparency with stakeholders.
• Cultivate lasting relationships with clients, suppliers, and partners through considerate negotiation and attentive service delivery.
• Ensure compliance with all relevant regulations and company policies by promoting ethical practices and responsible decision-making.
• Identify areas for improvement within processes or systems, collaborating with colleagues to implement effective solutions that benefit everyone involved.

What you bring:

In the General Manager position, your background should reflect substantial experience leading teams in environments where cooperation was key to achieving results. You will bring not only technical expertise but also emotional intelligence—understanding how to motivate others through encouragement rather than pressure. Your proven ability to manage complex projects while remaining sensitive to individual needs sets you apart as someone who can unite people around common goals. Financial stewardship is important; however, it is your capacity for honest communication and ethical conduct that will truly distinguish you in this role. Experience nurturing talent—whether through formal training initiatives or informal mentorship—will enable you to contribute meaningfully to the organisation’s ongoing success.

• Demonstrated experience in managing diverse teams within a medium or large-scale organisation where collaboration was essential to success.
• Excellent interpersonal skills with the ability to empathise with others’ perspectives while guiding them towards shared objectives.
• Proven track record of implementing process improvements that enhanced efficiency without compromising team morale or wellbeing.
• Strong organisational abilities enabling you to manage multiple priorities simultaneously while remaining responsive to changing needs.
• Sound financial acumen with experience overseeing budgets and resource allocation in a transparent manner.
• Exceptional communication skills—both written and verbal—that foster understanding among colleagues at all levels.
• A commitment to ethical practices and responsible decision-making that aligns with company values and regulatory requirements.
• Experience developing talent through mentoring or facilitating training programmes aimed at professional growth.
• Ability to build lasting relationships with clients, suppliers, or partners based on trustworthiness and attentive service.

What sets this company apart:

This organisation stands out for its unwavering commitment to creating an inclusive workplace where everyone’s voice matters. Employees benefit from flexible working arrangements tailored to support both professional ambitions and personal commitments.

What's next:

If you are ready to take on this rewarding challenge as General Manager in Shah Alam, we encourage you to apply today!

Apply today by clicking on the link provided—we look forward to connecting with you soon.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C