Quality Manager

A leading manufacturer in Penang is seeking a Quality Manager to champion the site’s quality organisation and foster a culture of zero-defect manufacturing.

This pivotal role offers you the opportunity to drive operational excellence, ensure compliance with customer and regulatory standards, and support the production of precision motion control products. You will be at the heart of cross-functional collaboration, working closely with teams across departments to deliver sustainable growth and continuous improvement. The organisation values your attention to detail, commitment to quality, and ability to nurture a supportive environment where every team member feels empowered. Flexible working opportunities, generous training programmes, and a focus on professional development make this an ideal position for those who thrive in inclusive, growth-oriented workplaces.

• You will lead a dedicated quality team, including engineers, technicians, and inspectors, ensuring that every product meets stringent industry standards and customer expectations.
• The role offers extensive opportunities for cross-departmental collaboration, allowing you to influence process improvements and drive operational excellence throughout the facility.
• Enjoy access to ongoing training initiatives and flexible working arrangements designed to support your personal growth and work-life balance while contributing to a culture of quality ownership.

What you'll do:

As Quality Manager in Penang’s premier manufacturing facility, you will play a central role in shaping the site’s approach to quality assurance. Your day-to-day responsibilities will involve guiding a diverse team of engineers, technicians, and inspectors towards achieving zero-defect manufacturing. You’ll collaborate extensively across departments—working together with operations, design, production, and supply chain teams—to drive continuous improvement initiatives that enhance product reliability. By developing robust strategies aligned with corporate objectives, you’ll ensure that every aspect of the Quality Management System is maintained at the highest standard. Your expertise will be called upon during audits, management reviews, sample qualifications, and material review board meetings. You’ll also provide statistical analysis support for key metrics such as scrap rates or defect part per million. Through your nurturing leadership style and commitment to teamwork, you’ll empower colleagues at all levels to take ownership of quality outcomes while supporting their professional development through training sessions on best practices.

• Guide and mentor the quality organisation by overseeing engineers, technicians, and inspectors across the facility, ensuring cohesive teamwork and shared responsibility for quality outcomes.
• Collaborate with cross-functional teams to implement quality improvement strategies that align with plant and corporate objectives, fostering a communal approach to problem-solving.
• Develop and execute site-wide quality strategies that promote accountability and performance goals within the quality team, supporting sustainable growth.
• Establish, maintain, and continually improve the Quality Management System (QMS) in accordance with ISO 9001 requirements, including planning procedures and leading system set-up.
• Coordinate internal, customer, and regulatory audits by preparing documentation, supporting audit activities, and ensuring compliance with all relevant standards.
• Lead management reviews to evaluate processes and procedures, ensuring they are robust enough to meet both internal benchmarks and external requirements.
• Oversee completion of First Article Inspection (FAI) and Production Part Approval Process (PPAP) per customer requests as well as internal compliance needs.
• Manage sample qualification for in-house manufactured parts while maintaining measuring instrument management protocols for accuracy and reliability.
• Chair the Material Review Board for nonconformance parts in inventory, facilitating timely resolution through collaborative decision-making.
• Support design and manufacturing phases during product development by providing expert guidance on quality assurance practices throughout each stage.

What you bring:

Your proven track record as a Quality Manager will be evident through your deep understanding of manufacturing processes combined with hands-on experience in quality assurance roles. You bring not only technical expertise but also a nurturing approach that fosters collaboration among team members from diverse backgrounds. Your proficiency in statistical analysis tools allows you to identify trends quickly while supporting data-driven decision making across departments. With strong communication skills—both written and spoken English—you’re able to present findings clearly during audits or management reviews. Your familiarity with ISO 9001 standards ensures compliance at every stage of production while your knowledge of Lean manufacturing principles supports ongoing process optimisation. Whether interpreting engineering drawings or managing complex inspection protocols using precision instruments, your attention to detail sets you apart. Above all else, your commitment to teamwork means you’re always ready to share knowledge generously while supporting colleagues’ growth through training initiatives.

• Bachelor’s degree or above in Mechanical Engineering or related discipline—or equivalent combination of education and experience—ensuring you have a solid technical foundation.
• At least six years’ direct experience in quality roles within manufacturing environments coupled with four years in leadership positions where you’ve demonstrated your ability to guide teams collaboratively.
• Proficiency in auditing quality systems with strong knowledge of ISO 9001 standards; Six Sigma certification is highly valued for its emphasis on process improvement.
• Expertise in statistical tools such as MiniTab as well as Statistical Process Control (SPC) methods; familiarity with ERP/MRP systems enhances your ability to manage data-driven decisions.
• Excellent computer skills including advanced proficiency in Excel and PowerPoint; Power BI experience is considered advantageous for reporting purposes.
• Strong teamwork spirit combined with exceptional interpersonal skills enables you to connect effectively across all levels of the organisation.
• Demonstrated success implementing Lean manufacturing principles alongside Six Sigma methodologies for continuous improvement projects.
• Ability to read engineering drawings with understanding of Geometric Dimensioning & Tolerancing (GD&T), ensuring accurate interpretation during inspections.
• Hands-on mechanical aptitude supported by practical experience using inspection tools like calipers, micrometers, microscopes—essential for precision manufacturing environments.
• Multitasking abilities are crucial; you excel at managing multiple priorities simultaneously without compromising attention to detail or responsiveness.

What sets this company apart:

This organisation stands out as one of Penang’s most respected manufacturers of precision motion control products—including linear actuators, lead screw assemblies, stepper motors, and rotary motor products. Employees enjoy an inclusive workplace where collaboration is encouraged at every level; cross-functional teamwork forms the backbone of daily operations. The company invests heavily in professional development through regular training sessions focused on best practices in quality assurance. Flexible working opportunities allow staff members to balance their personal commitments while pursuing career advancement within a supportive environment. The leadership team is committed to nurturing talent by providing clear pathways for progression alongside generous pension contributions. With a strong emphasis on operational excellence driven by employee empowerment rather than hierarchy alone, this is an ideal setting for those who value communal achievement over individual competition. The business continues its rapid growth trajectory thanks largely to its dedication toward sustainable improvement—a testament to its loyal workforce who share responsibility for delivering outstanding results together.

What's next:

If you are ready to make a meaningful impact on quality culture within an inclusive manufacturing environment—apply now!

Apply today by clicking on the link provided or email me at TengHong.Khoo@robertwalters.com.my to discuss this new opportunity!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C