Sr. QA Manager

Step into an exhilarating new chapter as a Senior Quality Assurance Manager with a highly respected manufacturing organisation in Penang!

This is your chance to truly shine by championing the highest standards of quality, driving compliance, and elevating customer satisfaction at every turn. You’ll be joining a vibrant team that celebrates collaboration, values your expertise, and empowers you to make a real difference through continuous improvement. With access to outstanding training opportunities and the freedom to shape best practices, you’ll find endless possibilities for personal and professional growth. Enjoy flexible working options and become part of a forward-thinking business that puts people first and rewards your commitment to excellence.

• Take centre stage in advancing quality excellence by leading the implementation and ongoing enhancement of ISO 9001 and IATF 16949 standards, ensuring every process meets the highest benchmarks for compliance and integrity.
• Immerse yourself in a culture that thrives on teamwork, knowledge sharing, and mutual support—where your ideas are welcomed, your growth is prioritised through regular training, and your contributions help set new standards for quality management.
• Experience the benefits of flexible working arrangements while collaborating with passionate colleagues who are dedicated to delivering exceptional results for customers and stakeholders across the board.

What you'll do:

As a Senior Quality Assurance Manager in Penang, you will be at the heart of ensuring world-class standards across all production activities. Your days will be filled with energising opportunities to inspire your team towards excellence in every aspect of quality assurance while keeping pace with internationally recognised standards like ISO 9001 and IATF 16949. You’ll develop robust strategies for process validation and risk mitigation while acting as a key connector between internal teams and external partners. By leveraging your analytical mindset to monitor system performance and spot opportunities for improvement, you’ll help drive initiatives that benefit both customers and the business. Your collaborative spirit will see you working hand-in-hand with engineering, manufacturing, and training teams to implement effective solutions. To thrive here means bringing not just technical know-how but also warmth and empathy—fostering talent within your team while building a culture where everyone shares responsibility for outstanding quality outcomes.

• Inspire and guide the entire Quality Assurance department by recruiting, nurturing, coaching, scheduling, and developing team members so everyone can achieve their full potential in a supportive environment.
• Champion the latest interpretations of ISO 9001 and IATF 16949 requirements by regularly reviewing processes, identifying opportunities for improvement, and implementing updates that keep quality systems ahead of the curve.
• Harness data analysis to monitor system performance, uncover areas for enhancement, and present actionable insights to senior leadership that drive meaningful change throughout the organisation.
• Serve as the trusted point of contact for all external parties on matters related to quality management systems, representing both organisational interests and customer needs with clarity and professionalism.
• Craft comprehensive quality assurance plans by conducting hazard analyses, establishing critical control points, setting measurable objectives, and rolling out preventive measures that protect product integrity at every stage.
• Validate processes by defining clear product specifications, measuring outputs against rigorous criteria, documenting compliance evidence, and updating procedures to reflect operational advancements.
• Lead engaging internal audits covering products, systems, compliance, and surveillance activities; investigate customer feedback thoroughly; work closely with cross-functional teams to enhance product design and manufacturing methods.
• Oversee departmental budgets by forecasting resource needs, preparing financial plans, monitoring expenditures diligently, analysing variances, and taking proactive steps to ensure cost-effectiveness without compromising quality.
• Stay ahead of industry trends in quality management by participating in educational programmes, reading up-to-date publications, maintaining professional networks, and engaging with industry organisations to bring best-in-class practices into the business.
• Elevate the reputation of both your department and the wider organisation by embracing new challenges enthusiastically and seeking out opportunities to add value through creative solutions or process enhancements.

What you bring:

To flourish as a Senior Quality Assurance Manager here, you’ll bring hands-on experience managing complex quality assurance functions within manufacturing settings. Your background should include direct involvement with globally recognised standards like ISO 9001 or IATF 16949—ideally supported by relevant certifications—which gives you confidence navigating regulatory requirements. Beyond technical expertise in process validation or audit management, your interpersonal strengths will shine through your ability to communicate openly across diverse teams. You’re known for being reliable under pressure while always upholding high ethical standards; colleagues appreciate how generously you share knowledge. A keen eye for detail helps you spot inconsistencies quickly—and propose practical solutions that drive continuous improvement. Your commitment goes beyond compliance: you actively seek learning opportunities—whether through formal education or professional networking—to stay ahead of industry developments. Most importantly, your leadership style is rooted in empathy; you understand how nurturing talent directly contributes to collective success.

• Demonstrated expertise in quality assurance methodologies along with deep familiarity with international standards such as ISO 9001 and IATF 16949 is essential for this role.
• Advanced numerical abilities paired with strong data analysis skills empower you to interpret complex information accurately and make impactful decisions that boost operational efficiency.
• Proficiency in MS Office applications as well as experience managing databases ensures seamless documentation and reporting across all quality-related activities.
• Excellent communication skills enable you to set clear expectations while building trust-based relationships throughout the organisation.
• Meticulous attention to detail combined with a results-focused approach allows you to identify potential issues early on and implement effective corrective actions swiftly.
• Outstanding organisational skills together with proven experience guiding teams equip you to manage multiple priorities while supporting team development through mentoring.
• A dependable nature marked by trustworthiness ensures sensitive information is handled appropriately while upholding ethical standards at all times.
• Up-to-date knowledge of evolving quality system requirements—including core tools used for achieving recognition—enables you to keep processes aligned with industry benchmarks.
• A Bachelor’s degree in business administration or a related field provides a solid academic foundation; additional certification in quality control (such as ISO 9000) is considered highly advantageous.
• Previous experience serving as a quality manager or holding similar roles within manufacturing environments demonstrates your readiness for this senior-level opportunity.

What sets this company apart:

This company stands out as an employer of choice thanks to its unwavering dedication to creating an inclusive workplace where every voice matters. Personal development is at the forefront here—with regular training opportunities designed to keep staff ahead of industry trends. Flexible working arrangements support work-life balance without sacrificing engagement or productivity. Collaboration is woven into every aspect of daily life—teams unite around shared goals while celebrating individual achievements along the way. The business is renowned for its transparent communication channels which empower employees at all levels to share ideas freely; this openness fuels innovation while reinforcing mutual respect among colleagues. As part of a global network operating at the cutting edge of technology-driven manufacturing solutions, staff enjoy exposure to best practices from around the world—broadening their horizons both professionally and personally. Joining this company means becoming part of a supportive community where growth is encouraged at every step of your career journey.

What's next:

If you’re excited about making your mark in quality assurance management within an inspiring environment that truly values what you bring—this is your perfect next move!

Apply today by clicking on the link provided or email me at TengHong.Khoo@robertwalters.com.my to discuss this new opportunity!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C