Technical Service Manager, Regional - Paint & Coatings

Executive Summary Are you a technical expert with a knack for problem-solving and stakeholder collaboration? Step into an exciting role as a Technical Service Manager, Regional, with a leading organization in the paint, coatings, and building materials industry, based in Klang Valley. This is your chance to: * Deliver cutting-edge technical solutions and support for innovative products. * Collaborate with cross-functional teams to drive commercialization success. * Lead and mentor a dynamic technical service team while advancing your career.

What You’ll Do

As the Technical Service Manager, Regional, you will play a pivotal role in ensuring customer satisfaction and driving product excellence. Your responsibilities include:

Technical Service

• Deliver technical and laboratory service support for both new solutions and existing products.
• Perform lab, field, and customer testing while collecting and interpreting data from trials.
• Prepare detailed technical documentation and reporting for internal and external stakeholders.
• Foster close collaboration within the technical community and work closely with the sales team to meet client needs.
• Mentor and develop new Technical Service team members on applications, testing methods, and best practices.

Stakeholder Management

• Drive initial commercialization activities by leveraging strong technical capabilities.
• Conduct technical training sessions for internal teams and external clients to enhance product understanding.
• Represent the company in internal meetings and customer interactions alongside the sales team to ensure alignment on goals and deliverables.

What You’ll Bring

We’re looking for a results-driven professional who thrives in a collaborative environment. The ideal candidate will have:

• A Bachelor’s degree in Chemistry, Engineering, or a related field (or equivalent experience).
• At least 8 years of experience in technical service roles within the paint/coatings/building materials industry.
• Strong analytical skills to interpret complex data from lab and field trials effectively.
• Excellent communication skills to engage with internal teams, customers, and stakeholders confidently.
• Leadership abilities to mentor team members and foster a culture of continuous improvement.

What Sets This Company Apart

This isn’t just another job—it’s an opportunity to join an organization that values innovation, teamwork, and professional growth. Here’s why this company stands out:

• A commitment to delivering sustainable solutions through advanced technology in paint and coatings development.
• A collaborative work environment that encourages creativity and knowledge sharing across teams.
• Competitive compensation packages with performance-based incentives and comprehensive benefits tailored to employee well-being.

What’s Next

Ready to make an impact? Don’t miss this incredible opportunity! Apply today by clicking on the link or contact Woo Soon Yee at +603 2303 7005 or email SoonYee.Woo@robertwalters.com.my quoting “Technical Service Manager, Regional.” Thank you!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C