Technical Service Engineer

Are you passionate about solving technical challenges and improving equipment reliability? We’re partnering with an established lubricant solutions provider. * Work closely with industrial customers across diverse sectors to deliver value-added solutions. * Combine your technical expertise with customer engagement to optimize equipment performance. * Be part of a technically driven organization that values innovation and career growth.

Key Responsibilities

As a Technical Service Engineer, you will play a critical role in supporting customers and ensuring optimal performance of lubricant products. Your responsibilities include:

• Providing technical support and application expertise for industrial lubricant products and solutions.
• Conducting site visits, equipment inspections, and lubricant assessments to identify opportunities for performance improvement.
• Supporting customers in lubrication practices, product selection, condition monitoring, and maintenance optimization.
• Investigating lubrication-related issues, performing root cause analysis, and recommending corrective actions.
• Collaborating with Sales and Business Development teams to provide technical consultation and support customer acquisition efforts.
• Conducting product demonstrations, field trials, and technical evaluations at customer sites.
• Preparing detailed technical reports, analysis findings, and actionable recommendations for customers.
• Delivering technical presentations, training sessions, and workshops to customers and internal teams.
• Working closely with Product Management, R&D, and Operations teams on product improvement initiatives.
• Monitoring industry trends, competitor activities, and emerging technologies relevant to lubrication practices.

What You’ll Bring

To excel in this role, you should have:

• A Bachelor’s Degree in Mechanical Engineering, Chemical Engineering, Mechatronics Engineering, or a related technical discipline.
• 3–8 years of experience in technical service, application engineering, maintenance engineering, reliability engineering, or lubrication-related roles.
• Experience within lubricants, industrial fluids, specialty chemicals, rotating equipment maintenance/reliability is highly preferred.
• Strong understanding of industrial equipment such as pumps, compressors, gearboxes, hydraulic systems, turbines, or manufacturing machinery.
• Hands-on experience conducting technical troubleshooting, root cause analysis, and field investigations.
• Excellent communication skills with the ability to interact effectively with customers and provide tailored recommendations.
• Willingness to travel for customer visits and site support activities as required.

Why Join?

Here’s what makes this opportunity exciting:

• Work with a diverse portfolio of industrial customers across sectors like manufacturing, power generation, steel production, cement plants, oil & gas operations, and mining industries.
• Gain exposure to technical problem-solving and value-added engineering solutions that make a tangible impact on customer operations.
• Collaborate regionally with cross-functional teams including Product Management and R&D for continuous innovation.
• Enjoy strong career growth opportunities within a technically driven organization that values expertise and development.
• Attractive remuneration package with comprehensive benefits tailored to reward your contributions.

What’s Next?

Ready to take your career to the next level? Don’t miss this exciting opportunity! Apply today by clicking on the link or contact Woo Soon Yee at +603 2303 7005 or email SoonYee.Woo@robertwalters.com.my quoting “Technical Service Engineer (AM/M).” Thank you!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C