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ZOP - Senior Executive (Operations)

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Responsible for the accurate and timely processing of inward and outward payment transactions across domestic and international payment channels, including MEPS+, SWIFT cross-border payments, and internal banking systems. Ensure compliance with regulatory requirements, support effective settlement processes, mitigate operational risks, and maintain adherence to defined service level standards.

Key Responsibilities

1. Inward Payment Processing
  • Process incoming payment transactions via SWIFT, MEPS+, and internal banking platforms.
  • Validate payment instructions, including beneficiary details, account information, currency, and payment references.
  • Perform sanctions screening, AML checks, and regulatory compliance reviews prior to crediting beneficiary accounts.
  • Investigate and resolve payment exceptions, rejected transactions, and unmatched items.
  • Ensure timely crediting of funds in accordance with established SLAs.

2. Outward Payment Processing

  • Execute domestic and cross-border payment transactions through SWIFT, MEPS+, and internal transfer systems.
  • Review and validate payment details, including value dates, currencies, amounts, beneficiary information, and routing instructions.
  • Ensure accurate formatting and transmission of SWIFT and ISO 20022 payment messages.
  • Verify funding availability and obtain necessary approvals before payment release.
  • Manage payment amendments, cancellations, and returns in line with operational procedures.

3. MEPS+ RTGS Operations

  • Process high-value SGD transactions through the MEPS+ RTGS system.
  • Monitor payment queues and settlement activities to ensure timely processing within cut-off times.
  • Manage funding requirements through MAS settlement accounts and address liquidity-related issues.
  • Perform reconciliations between MEPS+ settlements, internal records, and nostro accounts.

4. Cross-Border Payments & Correspondent Banking

  • Process and monitor international remittances and correspondent banking transactions.
  • Validate payment routing details, including SWIFT/BIC codes, intermediary bank instructions, and correspondent banking arrangements.
  • Coordinate with internal and external stakeholders to ensure smooth settlement and funding activities.
  • Ensure adherence to regulatory requirements, sanctions policies
Job Specification
  • Diploma or Bachelor's Degree in (Accounting/Finance/Business/Economics/Financial Engineering) or equivalent
  • Minimum 2 years of experience in cash management and a similar role within the banking or financial services industry.
  • Strong understanding of outward remittance processes, regulations, and best
    practices

Technical/Functional Skills

  • Knowledge and understanding of banking operations including operational processes and services and regulatory requirements.
  • Proficient in using relevant banking systems and software applications.
  • Good Computer proficiency (Ms Word, Excel, Power Point and other software and applications.

Personal Skills

  • Good communication skill in English both verbal and written.
  • Willing to run the extra mile meet service commitments without compromising on operational risk.
  • Good attention to detail and ability to work in a fast-paced environment.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: Perm

Specialism: Banking & Financial Services

Focus: Operations

Industry: Financial Services

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Associate

Location: Kuala Lumpur

Job Reference: ITBXXW-C45E20B1

Date posted: 3 June 2026

Consultant: Angelina Kuah