Head of Strategy (Financial Services)

A leading financial services organisation in Kuala Lumpur is seeking a highly knowledgeable and considerate Head of Strategy to guide its enterprise-wide strategic planning and business transformation efforts. This pivotal role offers you the opportunity to shape the medium- and long-term direction of a respected institution, ensuring it remains responsive to economic shifts, labour market dynamics, demographic trends, and evolving organisational needs.

What you'll do:

• Identify emerging trends and critical issues affecting the organisation’s landscape, providing comprehensive analysis and scenario planning to support informed decision-making by senior management.
• Develop and propose annual enterprise targets that drive high performance across all departments, monitoring key performance indicators (KPIs) and implementing timely interventions to mitigate risks as they arise.
• Assess potential collaborations, partnerships, joint ventures, and new initiatives that deliver tangible value to members by conducting thorough evaluations from strategic, financial, and policy perspectives.
• Ensure the organisation’s Purpose, Mission, and Values remain relevant over time by aligning them with current strategies, future developments, and industry trends while clearly articulating these principles across all levels.
• Plan, manage, and coordinate the execution of key projects aligned with organisational strategy to ensure effective implementation and achievement of meaningful outcomes for both members and the wider institution.
• Prepare detailed presentation materials and strategic inputs for executive leadership—including the Chief Executive Officer and Chief Strategy Officer—for use in both internal discussions and external engagements.
• Develop robust communication strategies to support advocacy around strategic plan formulation, KPI alignment, new business opportunities, while gathering feedback from stakeholders to ensure shared understanding of organisational direction.
• Oversee team deliverables by fostering an organised approach that ensures high-quality outputs are achieved consistently in line with set goals and objectives.
• Act as a Subject Matter Expert (SME) in strategic planning, scenario analysis, performance management, and new business opportunities while championing ongoing communication and training programmes related to strategy management processes.

What you bring:

• Possession of a Bachelor’s Degree (Honours) in Strategic Planning, Management, Finance, Accounting or an equivalent field
• A minimum of 15 years’ experience in strategic planning, corporate planning, business transformation, management consulting or related fields is required—including at least 3 years in a managerial capacity overseeing teams or projects.
• Demonstrated ability to think strategically with proven experience anticipating industry trends and shaping long-term organisational direction through collaborative approaches.
• Highly creative mindset with a track record of developing forward-thinking solutions that address complex challenges within large organisations or regulated environments.
• Exceptional communication skills—both written and verbal—with demonstrated ability to negotiate effectively with diverse stakeholders at all levels while building consensus around shared goals.
• Proven capability in influencing others positively across multiple functions through empathetic engagement techniques that foster trust-based relationships.
• Experience designing or implementing performance management frameworks including KPI setting/alignment as well as risk mitigation strategies within dynamic environments.
• Familiarity with scenario analysis methodologies used for supporting executive decision-making processes during periods of uncertainty or change is highly desirable.
• An MBA or relevant professional certifications would be considered advantageous but are not mandatory.

What sets this company apart:

This organisation stands out as one of Malaysia’s most respected financial institutions. Employees benefit from being part of a mission-driven environment where their contributions directly impact millions of lives nationwide. The company places great emphasis on flexibility in working arrangements alongside generous support for professional development—enabling staff at all levels to thrive personally as well as professionally. Its inclusive culture encourages open dialogue between teams while prioritising knowledge sharing so everyone feels valued regardless of their background or tenure.

What's next:

If you are ready to take on this rewarding challenge where your expertise can truly shape the future of financial services in Malaysia—apply now!

Apply today by clicking on the link below or contact Aaron Low at Aaron.Low@robertwalters.com.my or +603 2303 7070

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C