Application Support (Linux)

As an Application Support Specialist Linux based in Kuala Lumpur, you will play an integral part in supporting mission-critical applications that drive key business operations. Your day-to-day activities will involve close collaboration with various internal teams as you monitor application health using advanced tools like ITRS Geneos, manage job scheduling workflows, and ensure accurate documentation is maintained at every stage.

A leading global financial institution is seeking an Application Support Specialist with expertise in Linux to join their dedicated team in Malaysia. This is a unique opportunity for you to play a vital role in ensuring the seamless operation of critical applications that underpin essential business functions. You will be part of a knowledgeable and supportive environment where your technical skills, attention to detail, and collaborative approach will be highly valued. The organisation is committed to fostering a culture of continuous learning, offering flexible working opportunities and access to ongoing training so you can further develop your expertise. If you are passionate about delivering high-quality support, enjoy working closely with cross-functional teams, and thrive in an inclusive workplace that values your contributions, this could be the perfect next step in your career.

• Join a respected global financial services provider known for its commitment to employee development, inclusivity, and flexible working arrangements, allowing you to balance professional growth with personal wellbeing.
• Work alongside a dependable and knowledgeable team where your input is valued and your success is supported through comprehensive training opportunities and access to cutting-edge technology.
• Play a key role in maintaining the stability and quality of data delivered to front office operations, making a tangible impact on business outcomes while enjoying a collaborative and nurturing work environment.

What you'll do:

• Maintain and document up-to-date job control language for each program involved in scheduled production runs, ensuring accuracy and compliance with operational standards.
• Track and document all shift turnover issues meticulously to guarantee smooth transitions between shifts and maintain continuity of service.
• Contribute actively to job scheduling processes, report distribution tasks, and the ongoing development and enforcement of data centre standards within the team.
• Monitor the application library diligently to ensure the correct generation of data files required for production runs, promptly tracking any issues through to resolution.
• Oversee end-of-day batch processes by monitoring for job failures, identifying root causes swiftly, and implementing effective remediation strategies to minimise disruption.
• Utilise ITRS Dashboard tools to monitor application health continuously, responding proactively to any alerts or anomalies detected during routine checks.
• Ensure timely delivery of data outputs to downstream consumers such as front office teams by coordinating efforts across multiple departments as needed.
• Drive improvements in system stability and enhance the overall quality of data provided to front office stakeholders through careful analysis and process optimisation.
• Document new technical issues as they arise while maintaining and enhancing existing documentation so that consistent steps are followed for known problems.
• Coordinate effectively between support, development, analytics, and quantitative teams to resolve complex issues collaboratively and efficiently.

What you bring:

To excel as an Application Support Specialist Linux in this environment, you will bring proven experience supporting enterprise-level applications running on Linux platforms. Your background should include hands-on involvement with scripting languages such as Powershell for automating operational tasks as well as strong proficiency in SQL for analysing data flows across different databases. Familiarity with Windows Server administration is essential for troubleshooting system-level issues that may impact application performance. Experience using monitoring tools like ITRS Geneos will allow you to proactively identify potential problems before they escalate. You should also have practical knowledge of job scheduling solutions such as BMC Control-M or Cron jobs. Beyond technical skills, your ability to communicate clearly with colleagues from various disciplines—including development, analytics, support, and quantitative teams—will set you apart. A keen eye for detail when documenting incidents ensures consistency across shifts while your willingness to share knowledge helps build a supportive team culture. Your commitment to continuous learning means you stay current with industry best practices while contributing positively towards collective success.

• Demonstrated experience with Powershell scripting for process automation within enterprise environments, enabling efficient management of recurring tasks.
• Proficiency in SQL language (with preference for SQL Server or Oracle), allowing you to investigate data-related issues thoroughly across different database platforms.
• Solid understanding of Windows Server administration with proven ability to deep-dive into technical problems affecting system performance or availability.
• Hands-on experience using ITRS Geneos Monitoring Software or similar tools for real-time application health monitoring within complex IT infrastructures.
• Familiarity with job scheduler technologies such as BMC Control-M or Cron jobs, supporting reliable execution of scheduled tasks across multiple systems.
• Strong analytical skills combined with a methodical approach to troubleshooting technical incidents involving both software applications and underlying infrastructure components.
• Excellent interpersonal communication abilities that enable effective coordination between support teams, developers, analysts, and other stakeholders when resolving issues.
• Meticulous attention to detail when documenting new problems or updating existing procedures so that best practices are consistently applied throughout the team.
• A collaborative mindset that values teamwork and knowledge-sharing within a diverse group of professionals focused on shared goals.
• Commitment to ongoing professional development through participation in training opportunities or self-directed learning initiatives relevant to application support roles.

What sets this company apart:

This organisation stands out as a global leader in financial services by prioritising employee wellbeing alongside business excellence. With a strong emphasis on inclusivity and professional growth, employees benefit from flexible working opportunities designed to accommodate diverse needs. The company invests heavily in training programmes so staff can continually expand their skillsets while advancing their careers within a supportive network. Team members are encouraged to collaborate openly across departments—fostering an environment where everyone’s voice is heard and valued. The workplace culture is built around trustworthiness, dependability, and mutual respect; these values underpin every aspect of daily operations from onboarding through ongoing development. Employees enjoy access to state-of-the-art technology resources which empower them not only to perform at their best but also contribute meaningfully towards innovative solutions that shape the future of finance. Whether you are looking for long-term career progression or simply want an employer who genuinely cares about your success both inside and outside the office—this is an exceptional place to grow professionally while making a real difference every day.

What's next:

If you are ready to take the next step in your career journey within a supportive environment where your expertise truly matters—this opportunity awaits you!

Apply today by clicking on the link provided; we look forward to connecting with talented professionals who share our passion for excellence.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C