WQ - PTP Tower Lead

Looking for a skilled and strong leadership PTP Professional to join the team

An exciting opportunity has arisen for an experienced Procure to Pay Tower Lead to join a globally recognised organisation based in Petaling Jaya. This role is perfect for someone who thrives in a collaborative and inclusive environment, where your expertise in transaction processing and team management will be highly valued. You will play a pivotal part in ensuring the delivery of high-quality service across multiple countries, supporting end-to-end Procure to Pay (PTP) processes within a shared services framework.

What you'll do:

• Lead a dedicated transaction processing team to deliver exceptional service covering all aspects of Procure to Pay processes for various countries.
• Take responsibility for the accurate processing of payments, customer invoicing, and other agreed transactional activities within scope.
• Collaborate closely with shared services teams to provide seamless end-to-end process solutions tailored to country-specific requirements.
• Act as the primary escalation point for country teams, offering guidance and support in resolving significant performance or process-related issues.
• Work alongside Business Process Owners to implement process changes, drive improvements, and address any operational gaps identified within the PTP function.
• Monitor and report on defined process performance metrics, including key performance indicators (KPIs), proactively addressing any areas requiring attention.
• Promote a culture focused on compliance, service delivery excellence, and continuous improvement throughout the team.
• Establish regular meetings with team members to foster effective communication, encourage inclusion, and ensure everyone feels connected and supported.
• Motivate team members by recognising achievements and encouraging quality performance through positive reinforcement.
• Support digitalisation initiatives and contribute hands-on expertise towards strategic process enhancements.

What you bring:

• Bachelor’s Degree in Accounting or Finance or equivalent experience/qualification.
• Minimum of 10 years’ experience specifically within Procure to Pay functions, showcasing deep understanding of how these processes integrate into wider organisational structures.
• Proven track record on leveraging technology to improve processes.
• Up-to-date awareness of emerging trends and best practices within transaction processing areas relevant to large-scale operations.
• Strong background in team management including motivation strategies that promote high performance and inclusivity among staff members.
• Hands-on experience driving digitalisation initiatives as well as contributing strategic insights towards ongoing process improvements.

What's next:
If you are ready to take on this rewarding challenge as Procure to Pay Tower Lead and make a real difference within a respected global organisation, we encourage you to apply now!
Apply today by clicking on the link provided—your next career move awaits!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C