TCOE Lead

A leading financial institution in Kuala Lumpur is seeking a Test Centre of Excellence Lead to champion the transformation and delivery of testing services across a diverse technology landscape. This pivotal role offers you the opportunity to shape the future of quality assurance by driving strategic initiatives, fostering a culture of continuous improvement, and ensuring that testing standards are not only met but exceeded.

What you'll do: As the Test Centre of Excellence Lead, you will be entrusted with steering the end-to-end delivery of testing services for mission-critical applications spanning digital platforms, core banking systems, wealth management solutions, cards processing environments, and more. Your day-to-day responsibilities will involve close collaboration with both internal teams - ranging from engineering to governance - and external partners to ensure that every aspect of the testing lifecycle is executed flawlessly.

• Take overall accountability for delivering testing services across multiple applications or projects within critical banking domains.
• Collaborate with engineering and governance teams to review and align all testing processes with evolving software development methodologies.
• Oversee daily performance test service delivery by vendors, ensuring rigorous standards in testing execution.
• Engage with internal stakeholders and external service providers to consistently achieve testing objectives.
• Review, provide feedback on, and sign off on test strategies, plans, and artefacts to ensure comprehensive coverage and compliance.
• Coordinate with the Test Governance team to promote best-in-class methods, tools, and standards, and support health checks or audits as needed.
• Manage and report on test-related statuses, SLAs, and KPIs to meet targets, while driving planning efforts and participating in forums for testing transformation and innovation.

What you bring: To excel as the Test Centre of Excellence Lead you will bring extensive hands-on experience managing complex test delivery programmes within large financial institutions or similarly regulated industries.

• A Bachelor’s or Master’s degree in computer engineering or a related field is required.
• At least 15-20 years of relevant experience in test delivery roles, with 5 years in senior management, particularly in large-scale organizations like banking or finance.
• Proven ability to manage end-to-end performance testing across various domains, including Digital Banking Platforms, Core Banking Systems, Enterprise Solutions, Wealth Management Applications, and Card Processing Environments.
• Expertise in collaborating with engineering and governance teams to refine processes in alignment with evolving software development methodologies.
• Skilled in handling complex integrations with downstream systems using message queues, mainframes, or distributed architectures and effectively monitoring and reporting performance data.
• Proficient in documenting software defects using tools like JIRA and Confluence, and communicating issues clearly among developers, testers, and stakeholders.
• Demonstrated ability to foster organizational cultures focused on high morale, integrity, and teamwork, with experience in Agile environments promoting shared responsibility.
• In-depth knowledge of scalable and distributed system technologies, including service virtualization and cloud environments, and understanding of trade-offs affecting performance.
• Proficient in forecasting, resource planning, delivery execution, and timeline creation while managing global, multi-cultural, direct, and virtual teams, including headcount management and recruitment.
• Hands-on experience conducting performance tests using protocols like HTTP/HTTPS/RTE/web services, analyzing scalability and load metrics, building benchmarks, measuring SLAs, and recommending improvements based on findings.

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What sets this company apart: This organisation stands out as a leader in financial services technology by prioritising both operational excellence and employee wellbeing. Here you will find an inclusive workplace culture that celebrates diversity while encouraging open communication across all levels—from junior engineers up through executive leadership. The company invests heavily in professional development through structured training programmes designed around your career aspirations so you can continue growing your expertise over time. Flexible working arrangements are available to help balance personal commitments alongside professional ambitions—a testament to their understanding that great results come from happy employees who feel supported both inside/outside work hours. With access to cutting-edge tools/resources plus opportunities for international collaboration on transformative projects impacting millions of customers worldwide—you’ll have everything needed not just succeed but truly thrive here.

What's next: If you are ready to take your career in quality assurance leadership to new heights within a forward-thinking financial institution committed to excellence—this is your moment!

Apply today by clicking on the link provided below and take the first step towards joining an inspiring team dedicated to shaping the future of banking technology.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C