Business Development Manager (SaaS)

This role is perfect for someone who thrives on building meaningful client relationships, uncovering business challenges, and delivering tailored technology solutions that drive real value. As part of a supportive and knowledgeable team, you will play a pivotal role in guiding enterprise clients through their digital transformation journeys, leveraging industry-leading platforms to optimise workflows and enhance collaboration.

What you'll do:

• Take full responsibility for managing a portfolio of enterprise-level accounts, acting as a trusted advisor who understands each client’s unique needs and objectives.
• Proactively identify new business opportunities by engaging with potential clients and expanding product penetration within existing accounts through consultative selling.
• Develop deep expertise in SaaS platforms to effectively demonstrate their capabilities and recommend tailored solutions that address workflow inefficiencies and process gaps.
• Conduct thorough discovery calls and investigative conversations with clients to uncover pain points and propose actionable strategies for improvement.
• Collaborate closely with executives and business leaders at client organisations to facilitate change management initiatives and ensure successful solution adoption.
• Consistently achieve or exceed set business development targets by executing well-planned sales strategies that align with organisational goals.
• Engage with stakeholders across multiple departments to map out current processes, identify areas for optimisation, and present compelling value propositions.
• Maintain comprehensive records of client interactions, process maps, and requirements to ensure seamless communication between sales, solutions, and implementation teams.
• Take initiative in troubleshooting issues, researching best practices, and suggesting improvements before escalating challenges to senior colleagues.
• Participate in relevant events or meetings as required to represent the organisation and build strong professional networks.
  
  

What you bring:

• Demonstrated experience (2-4 years preferred) in B2B SaaS sales or technology consulting environments where you have managed large enterprise accounts with complex needs.
• A proven track record of engaging stakeholders at all levels—including department heads and executives—to map processes and identify areas where digital solutions can add tangible value.
• A positive attitude combined with an eagerness to learn new concepts quickly and apply them effectively within fast-evolving business contexts.
• The ability to balance new business development (hunting) with account management (farming), driving both immediate wins and sustainable long-term partnerships.
• Exceptional interpersonal skills that enable you to actively listen, communicate clearly, build trust rapidly, and align proposed solutions with real-world client challenges.
• Meticulous organisational abilities allowing you to maintain detailed notes on client requirements, process flows, and project milestones for seamless handover between teams.
• A proactive mindset characterised by taking initiative in problem-solving—researching options thoroughly before seeking assistance from others.
• Fluency in English is essential; proficiency in Mandarin is considered advantageous when working with diverse client bases.
• Willingness to participate in occasional events or offsite meetings as part of your commitment to building strong professional relationships.

What sets this company apart:

This organisation stands out as a leading force in digital transformation by prioritising employee growth alongside client success. The company fosters an inclusive culture where everyone’s contributions are valued—creating an environment where individuals feel empowered to share ideas openly and pursue ongoing learning opportunities.

🌟 What’s Next

Ready to take your next big career step and help businesses thrive with smart, innovative SaaS solutions? This could be the perfect opportunity for you!

Just click the link below to apply—we’d love to see you grow into a trusted advisor and make a real impact.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C