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We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

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About Robert Walters Malaysia

Since our establishment in 2006, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

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Customer Success Manager APAC (SaaS)

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Join a global SaaS company at the forefront of innovation across enterprise, engineering, and manufacturing environments.

This is your opportunity to build strategic relationships, deliver impactful solutions, and shape client success throughout Southeast Asia.

What You’ll Do

  • Manage strategic client accounts across dynamic, technically demanding sectors
  • Drive growth through customer engagement and solution-based selling
  • Work with cross-functional teams to deliver tailored platforms and insights
  • Navigate complex sales cycles and lead conversations with key decision-makers
  • Travel across the region to deepen client relationships and drive outcomes

What You Bring

  • Experience in B2B customer success or account management
  • Familiarity with enterprise software or digital transformation platforms
  • Strong communication and presentation skills with executive stakeholders
  • Consultative selling mindset with a flair for strategic thinking
  • Knowledge of value-based or Challenger-style sales methodologies

🌟 Why Join

  • Work with a global leader in cloud-based engineering and compliance tech
  • Thrive in a collaborative, and growth-focused environment
  • Access professional development, mentorship, and global exposure
  • Influence the success of high-impact organizations across diverse sectors

Ready to elevate customer success on a regional scale? Apply now and help shape the future of digital innovation across Asia Pacific

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: Perm

Specialism: Tech & Transformation

Focus: Sales (Hardware / Software) & Inside Sales

Industry: IT

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Kuala Lumpur

Job Reference: FKH447-4D92464F

Date posted: 11 July 2025

Consultant: Kimberly Chan