Junior System Analyst (.Net or PHP)

A leading organisation in Kuala Lumpur is seeking a Junior System Analyst to join their expanding IT team. This role offers an exceptional opportunity for individuals with 1–3 years of experience who are eager to develop both technical and business acumen within a supportive environment. You will work closely with experienced system analysts, developers, and business stakeholders, gaining hands-on exposure to the full system development lifecycle.

What you'll do:

As a Junior System Analyst based in Kuala Lumpur, you will play a pivotal role in supporting the IT team’s efforts to deliver robust system solutions. Your day-to-day responsibilities will involve collaborating with senior analysts, developers, and business stakeholders to gather requirements, analyse workflows, document processes, and translate needs into actionable specifications. You will be instrumental in preparing visual representations such as flowcharts and wireframes that help clarify project objectives. Additionally, you will coordinate testing activities—including UAT—and provide essential support during implementation phases by preparing user guides and training materials. Your involvement extends beyond deployment as you monitor post-launch issues, track bugs, assist with root cause analysis, maintain project tracking tools, support version control activities, and ensure all documentation remains accurate following any changes or enhancements. Success in this role requires a commitment to teamwork, attention to detail, strong organisational skills, and a willingness to learn new technologies while contributing positively to the communal spirit of the organisation.

• Assist in gathering, analysing, and documenting business and system requirements from various stakeholders to ensure clarity and completeness.
• Review existing systems, processes, and workflows to identify areas for optimisation and improvement that align with organisational goals.
• Evaluate change requests by assessing their impact on system functionality, project scope, and delivery timelines in close collaboration with senior team members.
• Translate business requirements into clear functional and technical specifications that guide development teams towards effective solutions.
• Prepare and maintain detailed documentation for systems, projects, and processes to support transparency and knowledge sharing across teams.
• Work closely with developers to ensure that system solutions meet business requirements and expectations through regular communication and feedback loops.
• Create system flowcharts, process diagrams, workflows, wireframes, and mock-ups to visually represent proposed changes or enhancements.
• Support UI/UX design activities by assisting with basic prototypes and screen designs using industry-standard tools.
• Coordinate and participate in system testing, integration testing, and User Acceptance Testing (UAT) to validate solutions before deployment.
• Prepare user guides and training materials while providing support during system implementation and rollout phases.

What you bring:

The ideal Junior System Analyst brings proven experience across several facets of IT systems analysis—ranging from requirements gathering through documentation preparation—to supporting testing activities. Your academic background provides a solid foundation for understanding complex technical concepts while your practical experience equips you with the skills necessary for day-to-day success. You possess strong analytical capabilities that enable you to dissect problems methodically; your organisational skills ensure tasks are managed efficiently even when juggling multiple projects. Effective communication is central to your approach—you are able to bridge gaps between technical teams and business stakeholders by translating needs into actionable specifications. Familiarity with modern project management platforms allows you to monitor progress transparently while exposure to UI/UX tools empowers you to contribute meaningfully during design phases. Your eagerness for learning new technologies combined with your ability to work both independently and collaboratively makes you a dependable asset within any supportive team environment.

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering or related discipline is required for foundational knowledge.
• 1–3 years of experience in System Analysis, Business Analysis, Software Development, Application Support or IT Project Coordination demonstrates practical understanding of IT environments.
• Good grasp of the Software Development Life Cycle (SDLC) enables you to contribute effectively at each stage of project delivery.
• Experience preparing or working with requirements documentation such as BRD, FSD, SRS or User Stories ensures you can communicate clearly with stakeholders.
• Ability to understand and document business processes; exposure to BPMN or process mapping is advantageous for workflow optimisation.
• Understanding of software testing methodologies coupled with experience preparing test cases supports quality assurance efforts.
• Basic familiarity with programming concepts; exposure to PHP, Laravel, Vue.js or .NET is considered beneficial for technical collaboration.
• Familiarity with project management tools like Jira or ClickUp helps you track progress efficiently across multiple tasks.
• Exposure to UI/UX tools such as Figma or Adobe XD enhances your ability to contribute to design activities.
• Basic understanding of version control tools such as Git/GitHub assists in maintaining code integrity throughout development cycles.
• Strong analytical skills paired with problem-solving abilities enable you to address challenges thoughtfully within collaborative settings.
• Excellent written and verbal communication skills allow you to connect effectively with both technical and non-technical colleagues.
• Ability to work independently as well as collaboratively ensures you can adapt seamlessly within communal environments while managing multiple priorities.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering growth leadership through supportive mentorship programmes designed specifically for early-career professionals. Employees benefit from flexible working opportunities that accommodate diverse lifestyles while promoting work-life harmony. The company’s culture emphasises inclusivity—ensuring every voice is heard—and encourages knowledge sharing across departments so everyone feels connected within the network. Training opportunities abound: whether it’s formal courses or informal peer learning sessions, staff are empowered continuously to expand their skillsets. The leadership team prioritises communal achievement over individual accolades; successes are celebrated collectively which nurtures loyalty among employees. With access to cutting-edge technology trends—especially in UI/UX—the company ensures its workforce remains knowledgeable about industry advancements without sacrificing the gentle warmth of its interpersonal relationships. This blend of professional development resources alongside genuine care for employee wellbeing makes it an outstanding place for anyone looking not just for a job but for long-term career fulfilment within a nurturing environment.

What's next:

If you are enthusiastic about developing your technical expertise while contributing positively within a collaborative IT team environment in Kuala Lumpur—this is your chance!

Apply today by clicking on the link provided; take the next step towards joining an inclusive organisation dedicated to supporting your growth.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C