Testing Project Manager

A leading financial institution is seeking a Testing Project Manager with deep expertise in digital banking to oversee and elevate the quality of testing services across web and mobile platforms. This opportunity is perfect for someone who thrives on collaborating with diverse teams, ensuring rigorous governance standards, and driving strategic delivery outcomes.

What you'll do:

As a Testing Project Manager based in Kuala Lumpur, you will be at the heart of digital transformation efforts within a prominent financial institution. Your day-to-day responsibilities will involve orchestrating the entire testing process for digital banking platforms—ensuring each release is meticulously planned, executed, and delivered according to the highest industry standards. You will collaborate extensively with both internal teams (spanning application development, infrastructure, security, business operations) and external vendors to guarantee seamless communication and alignment throughout every phase of the project. By maintaining rigorous governance controls, preparing for audits, tracking KPIs, and proactively addressing any challenges that arise, you will help drive continuous improvement across all aspects of testing delivery. Your ability to manage change effectively while keeping all stakeholders informed will be crucial in supporting successful project outcomes. In this role, your expertise will directly contribute to enhancing customer experiences on digital channels while supporting the organisation’s broader strategic goals.

• Take full responsibility for overseeing testing services related to quarterly releases and Level 3 fixes across digital platforms including both web and mobile applications.
• Coordinate daily with bank-appointed vendors to ensure seamless delivery of comprehensive testing services that meet organisational expectations.
• Review, approve, and provide feedback on test strategies, plans, and artefacts developed by external partners to guarantee alignment with project requirements and governance frameworks.
• Ensure strict adherence to test governance standards by coordinating audit readiness activities and conducting regular health checks on processes and tools.
• Manage changes in test scope effectively by communicating impacts clearly to all service providers and updating project plans as necessary to reflect new requirements.
• Act as the main liaison between internal teams such as application development, infrastructure, security, business units, and external testing partners to foster strong collaborative relationships.
• Promptly escalate issues when they arise and work diligently towards swift resolution to maintain smooth execution of all testing activities.
• Monitor key performance indicators (KPIs) and service level agreements (SLAs), providing detailed reports that highlight areas for continuous improvement in testing delivery.
• Offer domain-specific insights into testing methodologies by working closely with the Test Engineering Lead and Centre of Excellence to enhance overall quality standards.
• Partner with internal teams to ensure that all testing activities are aligned with broader strategic objectives including budgeting, planning cycles, and transformation initiatives.
• Gather feedback from stakeholders regularly to identify potential areas for enhancement in service delivery and implement effective improvements.

What you bring:

To excel as a Testing Project Manager in this environment, you will bring substantial experience from previous roles within digital banking or similar sectors where robust regulatory frameworks are paramount. Your background should include direct involvement in managing complex technology projects—particularly those involving web or mobile application development—and navigating multifaceted stakeholder landscapes. A solid grasp of SDLC principles coupled with practical exposure to Agile methodologies will enable you to adapt quickly within fast-evolving project contexts. Your interpersonal strengths will shine as you coordinate between technical experts, business leaders, vendor representatives, and other key contributors; your ability to listen empathetically while communicating clearly ensures everyone remains aligned toward shared objectives. Additionally, your meticulous approach to governance compliance—supported by strong organisational habits—will underpin your effectiveness in audit preparation and process optimisation. Ultimately, your commitment to continuous learning and improvement will help sustain high standards across all facets of testing delivery.

• Demonstrated experience working within the banking industry with a particular focus on digital domains such as web or mobile applications is essential for success in this position.
• Comprehensive understanding of software development lifecycle (SDLC) processes combined with hands-on knowledge of various testing methodologies including those used in Agile environments.
• Proven track record managing both internal stakeholders across multiple departments as well as third-party vendors involved in large-scale technology projects.
• Exceptional attention to detail paired with a thorough grasp of governance requirements and process control mechanisms relevant to regulated industries like banking.
• Experience handling complex projects encompassing planning phases, budgeting considerations, delivery strategy formulation, and execution oversight is highly advantageous.
• Excellent interpersonal skills enabling you to build trust-based relationships with colleagues at all levels while fostering open communication channels.
• Strong organisational abilities allowing you to juggle multiple priorities simultaneously without compromising on quality or deadlines.
• Ability to analyse feedback constructively from diverse stakeholder groups in order to implement meaningful service enhancements over time.
• Commitment to upholding compliance standards through diligent documentation practices and proactive audit preparation measures.

What sets this company apart:

This organisation stands out as one of Southeast Asia’s most respected financial institutions—renowned for its commitment to technological advancement within the banking sector. Employees benefit from an inclusive culture that prioritises collaboration over hierarchy; here your contributions are valued regardless of seniority or background. The company actively supports flexible working arrangements so you can achieve greater balance between personal commitments and professional ambitions. Ongoing training opportunities are available for those eager to expand their skillsets or pursue new certifications relevant to their field. With a strong emphasis on teamwork, knowledge sharing is encouraged at every level—enabling you not only to grow individually but also contribute meaningfully toward collective success. By joining this team you become part of an organisation dedicated not just to business excellence but also social responsibility—making it an ideal place for those who want their work life to have real purpose beyond profit margins.

What's next:

If you are ready to take your career forward by making a significant impact on digital banking innovation within a supportive environment then this could be your next great move!

Apply today by clicking on the link provided—we look forward to connecting with talented professionals who share our passion for excellence.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C