IT Director

A leading financial institution in Kuala Lumpur is seeking a Head of Technology Delivery to shape the future of its technology landscape.

This opportunity offers you the chance to lead high-impact programmes, work closely with senior stakeholders, and influence the direction of technology initiatives across the business. The organisation values collaboration, continuous learning, and a supportive environment where your expertise will be recognised and nurtured. If you are passionate about leveraging technology to enable business performance, enjoy leading teams, and thrive in an inclusive workplace that encourages professional development, this role provides an exceptional platform for you to make a meaningful impact.

• Lead strategic technology programmes that directly support organisational priorities and long-term objectives, ensuring your work contributes to tangible business outcomes.
• Work alongside senior leaders and cross-functional teams in a collaborative environment that values knowledge sharing, mutual support, and flexible working opportunities.
• Enjoy access to ongoing training opportunities, generous pension contributions, and a culture committed to growth leadership and nurturing talent at every level.

What you'll do:

As Head of Technology Delivery based in Kuala Lumpur, you will be responsible for driving the successful execution of strategic technology initiatives that underpin the organisation’s growth ambitions. Your day-to-day activities will involve collaborating with senior stakeholders to shape technology priorities, overseeing project delivery from planning through implementation, and ensuring operational excellence across all systems. You will play a key role in identifying opportunities for process optimisation while managing resources efficiently to maximise value. By establishing robust governance structures and risk management practices, you will safeguard the integrity of technology operations. Your ability to inspire teams will be crucial as you nurture talent, encourage knowledge sharing, and promote a culture of continuous improvement. Success in this role requires balancing strategic vision with hands-on leadership—ensuring that every initiative delivers measurable benefits for the business.

• Develop comprehensive technology strategies that align with business goals and foster sustainable organisational growth.
• Plan, oversee, and deliver complex technology projects within agreed timelines and budgets, ensuring effective execution from inception to completion.
• Identify areas for process improvement and operational efficiency by evaluating current systems and recommending enhancements.
• Collaborate closely with business leaders and internal stakeholders to understand requirements and translate them into practical technology solutions.
• Supervise day-to-day technology operations to ensure reliability, efficiency, and alignment with evolving business needs.
• Manage technology investments by allocating resources effectively and maintaining productive relationships with external vendors.
• Champion continuous improvement initiatives by promoting the adoption of new technologies and innovative practices throughout the organisation.
• Establish robust governance frameworks, risk management protocols, and performance monitoring processes across all technology activities.
• Provide expert guidance to senior management on technology priorities, emerging opportunities, and potential challenges facing the organisation.
• Lead, develop, motivate, and nurture teams to build strong capabilities while fostering a culture of accountability, innovation, and continuous learning.

What you bring:

The ideal candidate for Head of Technology Delivery brings extensive experience in leading complex technology functions within large organisations. Your academic background equips you with foundational knowledge while your professional journey demonstrates your capacity for managing multifaceted projects that deliver real business value. You possess deep familiarity with operational best practices—from governance structures to risk mitigation—and have successfully navigated budgetary constraints while building productive partnerships with external vendors. Your interpersonal skills allow you to connect meaningfully with senior stakeholders; you are adept at translating technical concepts into actionable solutions that resonate across departments. Your analytical mindset ensures challenges are met thoughtfully while your commitment to team development creates an atmosphere where individuals feel supported and motivated. In this role, your proven ability to foster collaboration will be instrumental as you guide teams towards achieving shared objectives.

• Bachelor's degree in Information Technology, Computer Science, Business or related discipline is required for this position.
• Significant experience in technology management with proven leadership responsibilities within complex organisations is essential.
• A strong track record of delivering business-critical projects through effective management of technology initiatives is highly valued.
• Demonstrated ability to align technology priorities with broader business objectives ensures your impact is felt across departments.
• Experience managing budgets, resource allocation, and external vendor relationships supports operational performance.
• Comprehensive understanding of technology operations including governance frameworks and risk management protocols is necessary.
• Ability to collaborate effectively with senior stakeholders while influencing decision-making processes is vital for success.
• Excellent communication skills combined with strong stakeholder management abilities facilitate smooth interactions across all levels.
• Analytical thinking paired with problem-solving capabilities enables you to address challenges proactively.
• Proven ability to develop teams by managing performance and driving continuous improvement fosters a supportive environment.

What sets this company apart:

This organisation stands out for its unwavering commitment to creating an inclusive workplace where every individual’s contribution is valued. Employees benefit from flexible working opportunities designed to accommodate diverse lifestyles while supporting work-life balance. The company invests heavily in professional development through ongoing training programmes that empower staff at all levels to expand their skills. Generous pension contributions reflect a dedication to long-term employee wellbeing. Leadership here is characterised by supportiveness—encouraging open communication, knowledge sharing, and communal achievement rather than competition. The culture prioritises growth leadership: managers are focused on nurturing talent rather than simply directing it. With a focus on collaboration across departments and a genuine belief in empowering people through trust and empathy, this organisation offers an environment where you can thrive both personally and professionally. Its reputation as a dependable employer stems from its consistent investment in people as well as its forward-thinking approach to technological advancement.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C