IT Finance Senior Analyst (Retail Shared Services)

Keywords: collaboration, digital transformation, finance systems, business process re-engineering, automation, stakeholder engagement, global operations, change management, system enhancement, data analytics A leading global fashion retailer is seeking a Senior IT Finance Analyst to join their expanding Global Business Services team in Petaling Jaya. This is an exceptional opportunity for you to play a pivotal role in the digital transformation of finance operations across 18 countries, working at the intersection of business and technology. You will be instrumental in bridging the gap between business requirements and innovative IT solutions, ensuring seamless integration and optimisation of automated systems. The organisation is committed to nurturing talent, fostering collaboration, and supporting your professional growth as you help drive meaningful change on a global scale. If you are passionate about leveraging technology to enhance financial processes and thrive in a supportive, multicultural environment, this role offers the platform to make a significant impact while enjoying flexible working opportunities and ongoing training. * Be part of a global transformation initiative impacting finance operations across 18 diverse regions, offering exposure to international best practices and cross-cultural teamwork. * Enjoy a collaborative environment that values your input, encourages knowledge sharing, and supports your career development through continuous learning opportunities. * Work with cutting-edge technologies including automation, business intelligence tools, and low-code/no-code platforms to drive efficiency and innovation in finance.

What you'll do:

As a Senior IT Finance Analyst based in Petaling Jaya, you will immerse yourself in a dynamic environment where your expertise will directly influence the evolution of finance operations on a global scale. Your day-to-day responsibilities will involve collaborating with cross-functional teams to identify operational challenges within accounting and treasury functions. You will champion the adoption of advanced technological solutions by facilitating discussions among regional stakeholders and driving consensus on process enhancements. Your analytical skills will be crucial as you develop detailed proposals for future-state processes while managing complex project timelines. In addition to leading requirement gathering sessions and overseeing rigorous testing phases during system rollouts, you will also play a vital role in maintaining robust relationships with both internal colleagues and external partners. By organising responses to user queries regarding financial systems and proactively improving maintenance services through KPI analysis, you will ensure optimal system performance. Furthermore, your ability to develop new features using modern automation tools will contribute significantly to the success of digital transformation initiatives within the organisation.

• Identify and organise key management issues within accounting and treasury operations by engaging with stakeholders across multiple regions.
• Explore advanced technology solutions that address operational challenges and propose effective strategies for improvement.
• Facilitate business process re-engineering discussions with accounting, treasury teams, global heads, local finance departments, IT teams, and other relevant parties.
• Develop comprehensive proposals outlining future-state processes, project approaches, schedules, and negotiate with stakeholders to launch new global initiatives.
• Lead clarification sessions for business requirements and functional specifications, overseeing system testing phases such as User Acceptance Testing (UAT), go-live activities, hyper care support, and stabilisation of new system rollouts.
• Manage relationships with internal teams including headquarters, local finance units, IT departments as well as external vendors to ensure smooth project execution.
• Organise responses to finance system inquiries, user ID role applications, and change requests from business users for various systems such as ERP and ticketing platforms.
• Define key performance indicators (KPIs) for system maintenance activities and proactively implement improvements based on these metrics.
• Monitor finance system issues or interface errors closely and collaborate with IT teams to resolve them efficiently.
• Develop new functionalities using low-code/no-code platforms for business process re-engineering projects and ensure stable ongoing operations.

What you bring:

To excel as a Senior IT Finance Analyst in this globally recognised retail organisation, you will bring not only technical proficiency but also a genuine passion for collaborative problem-solving. Your background should include hands-on experience managing financial systems or spearheading transformative projects within accounting or shared service environments. A solid educational foundation in accounting, finance or information systems underpins your ability to navigate complex operational landscapes. Your interpersonal skills enable you to build trust-based relationships across cultures while your adaptability ensures resilience amidst evolving priorities. You are comfortable presenting ideas clearly—whether documenting requirements or facilitating workshops—and possess the analytical acumen needed for data-driven decision-making. Familiarity with enterprise resource planning software (such as SAP FI), modern finance applications (including procurement or expense management tools), business intelligence platforms (like Power BI or Tableau), or automation technologies positions you well for this multifaceted role. Above all else, your commitment to supporting others’ success through open communication makes you an invaluable member of any high-performing team.

• Minimum qualification of an Advanced Diploma or Degree in Accounting/Finance or Management Information Systems is required for this position.
• At least three years of practical experience in Shared Service Centres (SSC), demonstrating strong capabilities in managing financial systems or leading business process re-engineering projects.
• A collaborative mindset that enables you to work effectively across different specialties and teams towards shared business objectives—especially between business units and IT functions.
• Proven problem-solving abilities with a proactive approach to identifying opportunities for process enhancement within finance operations.
• Demonstrated strength in project management, change management practices, and stakeholder engagement/control throughout complex initiatives.
• Excellent presentation skills coupled with thorough documentation abilities and adeptness at facilitating meetings involving diverse participants.
• Outstanding communication skills in English—both verbal and written—are essential for interacting with global teams.
• High adaptability that allows you to thrive amid rapid organisational changes typical of large-scale transformation environments.
• Experience with one or more of the following: SAP FI modules; finance applications such as Coupa/Ariba (procurement), Concur (expense), Cadency/Blackline (closing), SNOW (system maintenance); business intelligence tools like Power BI/Google Looker/Tableau/SAP Analytics Cloud; automation/generative AI platforms such as UiPath/Power Automate/Google App Script/MS Copilot.

What sets this company apart:

This organisation stands out as one of the world’s most influential fashion retailers—operating beloved brands across continents—yet remains deeply committed to enriching lives through meaningful societal contributions. Their vision extends beyond commercial success; they strive daily to challenge conventions while fostering positive change worldwide. Employees benefit from being part of an inclusive community that values diversity of thought and encourages every individual’s growth journey. The company’s dedication to flexible working opportunities ensures that personal wellbeing is prioritised alongside professional achievement. With access to ongoing training programmes designed around emerging technologies—including automation tools and data analytics—you are empowered not just to keep pace with industry trends but also shape them. Here you’ll find a culture built on mutual respect where collaboration flourishes across borders—a place where your efforts truly matter both locally and globally.

What's next:

If you are ready to take the next step in your career journey by contributing your expertise towards shaping the future of global finance operations, this is your moment!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C