Incident Response Specialist

An exciting opportunity has arisen for an Incident Response Specialist to join a globally recognised organisation in Kuala Lumpur, where your expertise will be instrumental in shaping and safeguarding the cybersecurity landscape.

Incident Response Specialist

In this pivotal role, you will act as the essential link between technical teams and business stakeholders, ensuring that cybersecurity strategies are seamlessly aligned with organisational objectives. You will have the chance to influence global IT security practices, lead incident response efforts across complex infrastructures, and contribute to a culture of continuous improvement. The organisation is committed to supporting your professional growth through ongoing training opportunities and values a collaborative environment where knowledge sharing and teamwork are at the heart of success. Flexible working opportunities and a supportive leadership team make this an ideal position for those seeking both challenge and balance.

• Play a key role in aligning cybersecurity strategies with business goals while acting as a bridge between technical teams and stakeholders across the globe.
• Enjoy flexible working opportunities within a supportive environment that prioritises professional development, knowledge sharing, and inclusive teamwork.
• Lead incident response initiatives for a complex international infrastructure, contributing directly to the safety and resilience of critical systems.

What you'll do:

As an Incident Response Specialist based in Kuala Lumpur, you will be entrusted with overseeing the full lifecycle of cybersecurity incidents across a diverse international infrastructure. Your day-to-day responsibilities will involve close collaboration with both technical teams and business stakeholders to ensure swift identification, triage, and resolution of security events. You will design robust playbooks that streamline processes and foster effective communication across departments. By providing expert guidance during projects and monitoring system security through advanced analysis of network logs and data sources, you will help maintain a resilient IT environment. Your involvement in threat response exercises and business continuity testing will further strengthen organisational preparedness. Additionally, you will support ongoing operations such as vulnerability management, patching, access control, risk assessments, audit facilitation, vendor reviews, and comprehensive reporting—ensuring all documentation remains current. This multifaceted role offers the opportunity to make a tangible impact on global cybersecurity standards while benefiting from a collaborative workplace culture.

• Triage security events, escalations, and incidents to determine appropriate remediation and resolution actions that protect organisational assets.
• Coordinate response activities across multiple teams or directly with stakeholders to ensure rapid containment and mitigation of potential threats.
• Develop comprehensive playbooks designed to enhance processes and facilitate effective information sharing throughout the organisation.
• Provide subject matter expertise on security operations and incident response during project planning and execution phases.
• Monitor, review, and analyse system security by examining network logs, security data, and other relevant sources to identify vulnerabilities or suspicious activity.
• Perform detailed incident response activities while developing key risk indicators (KRIs) and key performance indicators (KPIs) based on complex analysis.
• Assist in conducting threat response exercises as well as business continuity plan testing to ensure preparedness for various scenarios.
• Support daily cybersecurity operations including incident response, vulnerability management using tools such as Nessus or Core Impact, patch management, and access management.
• Conduct thorough information systems security controls assessments and risk evaluations to identify areas of concern or improvement.
• Maintain accurate documentation related to cybersecurity controls, processes, incident responses, reporting requirements, audit requests, vendor assessments, and compliance obligations.

What you bring:

To excel as an Incident Response Specialist in this organisation’s Kuala Lumpur office, you will bring extensive experience managing complex cybersecurity operations within large enterprises. Your background should include significant exposure to incident detection and resolution processes along with practical knowledge of vulnerability assessment tools. A solid academic foundation in computer science or information technology underpins your technical abilities while industry-recognised certifications further demonstrate your commitment to professional excellence. Your familiarity with leading frameworks ensures adherence to best practices when designing controls or responding to threats. Beyond technical acumen, your ability to communicate clearly with both technical colleagues and business partners sets you apart—enabling seamless coordination during high-pressure situations. Your attention to detail ensures all documentation is accurate while your willingness to share knowledge supports collective growth within the team. With these qualities combined with a passion for continuous learning and improvement you will thrive in this vital role.

• A minimum of seven years’ experience in cybersecurity operations with progressively increasing responsibilities within large-scale environments.
• A bachelor’s degree in Cybersecurity, Computer Science, Information Technology or a closely related field is required for this position.
• Demonstrated expertise in incident response methodologies alongside hands-on experience with vulnerability management tools such as Nessus or Core Impact.
• Comprehensive understanding of network security principles as well as identity and access management best practices including Zero Trust Network Access models.
• Familiarity with industry frameworks such as NIST Cybersecurity Framework, OWASP Top Ten Project guidelines, or MITRE ATT&CK knowledge base is highly desirable.
• Relevant information security certifications (such as CISSP, SOC Analyst credentials or equivalent) are considered advantageous but not mandatory for application.
• Proficiency in scripting languages is beneficial for automating tasks or enhancing investigative capabilities within incident response workflows.
• Experience supporting daily cybersecurity operations including patch management processes and access control procedures within enterprise settings.
• Strong interpersonal skills enabling effective collaboration with cross-functional teams while maintaining clear communication with non-technical stakeholders.
• A proven track record of maintaining meticulous documentation related to controls implementation, process improvements, audit requests or vendor assessments.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive environment where every team member’s contribution is valued. Employees benefit from flexible working arrangements that promote work-life balance without compromising on professional achievement. The company invests heavily in training opportunities so you can continually expand your skill set while staying abreast of emerging trends in cybersecurity. Supportive leadership encourages open communication and knowledge sharing across all levels—creating a sense of community where everyone works together towards shared goals. The focus on collaboration extends beyond internal teams; employees regularly engage with global stakeholders ensuring their work has far-reaching impact. If you are looking for an employer who prioritises personal development alongside operational excellence this is the place where your career can truly flourish.

What's next:

If you are ready to take the next step in your cybersecurity career by joining a forward-thinking team dedicated to making a difference worldwide we encourage you to apply now!

Apply today by clicking on the link provided—your future as an Incident Response Specialist awaits!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C