Supply Chain Manager/Senior Supply Chain Analyst

An exciting opportunity has arisen for an experienced Supply Chain Manager/Senior Supply Chain Analyst to join a leading global organisation, overseeing supply chain operations across Malaysia & Singapore. This role is perfect for someone who thrives on managing complex logistics and distribution networks within the healthcare & medical devices sector, and who is passionate about driving operational excellence through collaborative teamwork and process optimisation

Jobs & Responsibilities :

• Provide comprehensive guidance and training to the supply chain team, ensuring their ongoing development and performance (For Manager Role Only)
• Coordinate and monitor third-party logistics (3PL) and fourth-party logistics (4PL) activities related to inventory management, warehousing, and secondary assembly within regulatory guidelines.
• Work collaboratively with distributors to manage demand forecasts, order replenishment cycles, invoicing processes, and goods receipt documentation.
• Track inventory issues proactively, escalating unresolved matters to ensure timely resolution and customer satisfaction.
• Manage inventory targets by maintaining safety stock levels, optimising fill rates, and monitoring months-on-hand as approved by management.
• Prepare detailed reports on forecast accuracy and inventory performance versus established targets for senior management review.
• Monitor inventory at the SKU level to recommend rationalisation or adjustments based on evolving demand trends.
• Oversee backorders, shipments, freight-related issues, and coordinate product disposal activities with relevant partners.
• Maintain accurate documentation and standard operating procedures for procure-to-pay and order-to-cash processes.
• Lead process improvement initiatives within the supply chain function to drive operational excellence.

Skills & Experiences :

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or a related field is required for this position.
• Proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint is essential for effective reporting and communication.
• Fluency in both spoken and written English as well as Bahasa Malaysia is necessary to liaise with regional stakeholders.
• A minimum of six years’ (Manager) & three years (Senior SC Analyst) experience in warehousing and distribution within a 3PL-managed environment focused on order fulfilment in the medical devices industry is highly desirable.
• At least two to three years’ experience in a managerial or leadership capacity with proven success developing high-performing teams is expected (Manager)
• Demonstrated expertise managing end-to-end supply chain activities including demand planning, warehousing, inventory control, distribution, and logistics is crucial.
• Familiarity with Malaysian customs regulations along with import/export documentation requirements is important for compliance purposes.
• Hands-on experience using ERP systems such as SAP or Oracle as well as forecasting tools like JDA will be advantageous.
• Strong interpersonal skills are needed to collaborate effectively with internal departments such as sales, marketing, regulatory affairs, quality assurance, finance as well as external partners like 3PL/4PL providers and distributors.
• Excellent analytical abilities combined with sound judgement are required to resolve complex problems efficiently while maintaining high service standards.

Robert Walters SEA is acting as an Employment Business in relation to this vacancy.