Warehouse and Logistic Supervisor

A leading global manufacturing and production organisation is seeking a Warehouse and Logistic Supervisor to join their Batu Kawan, Penang facility.

This pivotal role covers the full spectrum of distribution centre operations, from material receiving and warehousing to shipping, Customs compliance, and physical distribution. You will be empowered to shape processes, nurture your team, and ensure seamless logistics while upholding ethical standards and quality management. The organisation offers flexible working opportunities, comprehensive training programmes, and a supportive network that values collaboration and personal growth. If you are passionate about fostering a dependable and inclusive environment where your expertise in logistics can truly make an impact, this is the perfect opportunity for you.

• You will have the chance to lead a dedicated team in a modern distribution centre, ensuring high standards of accuracy and efficiency across all warehousing and logistics activities.
• The organisation provides ongoing training opportunities and encourages knowledge sharing, helping you develop your skills further while supporting your professional growth.
• Enjoy flexible working arrangements and generous pension contributions as part of a workplace that prioritises employee wellbeing and inclusivity.

What you'll do:

As Warehouse and Logistic Supervisor at Batu Kawan, you will play a central role in orchestrating end-to-end warehouse operations. Your day-to-day responsibilities will involve overseeing material handling processes—from receiving shipments to dispatching orders—while maintaining rigorous inventory controls. You will guide your team through daily challenges by providing mentorship, resolving conflicts sensitively, and ensuring everyone is equipped with the necessary training. By collaborating closely with other departments, you will help shape policies that foster continual improvement in productivity. Your commitment to compliance will be crucial as you liaise with Customs authorities for import/export approvals. Success in this role hinges on your ability to generate insightful reports for management, manage logistics partners effectively, control freight costs without compromising service quality, and create an inclusive environment where every team member feels supported. Your efforts will directly contribute to the smooth functioning of the distribution centre while upholding ethical standards.

• Direct all activities related to material receiving, storing, cycle counting, issuing, dispatching, routing, tracking transportation and delivery in accordance with approved procedures to ensure timely and error-free operations.
• Plan, organise, and manage the work of subordinate staff so that tasks are accomplished efficiently and consistently with organisational requirements.
• Maintain a high degree of inventory integrity and accuracy by implementing robust controls and monitoring systems throughout the distribution centre.
• Lead investigations to verify and resolve customer or shipper complaints, establishing preventive measures to enhance satisfaction for both internal and external stakeholders.
• Obtain approvals from Customs and relevant authorities for importation and exportation of goods while leveraging applicable free trade agreements to optimise operations.
• Manage the performance of logistics service providers by setting clear expectations, monitoring service levels, and ensuring cost-effective solutions.
• Control and monitor freight costs alongside service levels to achieve optimal balance between efficiency and expenditure.
• Collaborate with other managers and staff members to formulate and implement policies, procedures, goals, and objectives that drive continuous improvement within the centre.
• Generate accurate reports and metrics required by management or authorities such as Customs in a timely manner to support decision-making processes.
• Consistently seek opportunities for process improvement in accuracy and productivity through Kaizen methodologies or similar approaches.
• Ensure employees are trained, certified, and documented in carrying out their duties according to internal standards.
• Uphold compliance with ethical standards as well as the internal Quality Management System across all activities within the distribution centre.

What you bring:

To excel as Warehouse and Logistic Supervisor at Batu Kawan, your proven track record in warehouse logistics will be invaluable. You bring not only technical expertise but also interpersonal sensitivity—your ability to collaborate across teams fosters trustful connections that underpin successful operations. Your experience managing people means you understand how important it is to nurture talent through mentorship while resolving conflicts gently. Familiarity with SAP WMS/IMS systems allows you to leverage technology for greater efficiency; meanwhile your knowledge of inventory management ensures accuracy at every stage. With at least five years’ experience in distribution or warehouse settings under your belt, you are adept at navigating complex logistical challenges. Your adaptability shines when supporting shift work or responding flexibly to evolving business needs. By combining quality management skills with strong stakeholder engagement abilities—and always keeping ethical standards front-of-mind—you create an environment where every team member feels valued.

• Bachelor’s Degree in Logistics/Transportation, Business Studies/Administration/Management or equivalent qualification is essential for this role.
• Proven people management skills combined with supervisory experience enable you to nurture teams effectively within warehouse environments.
• Expertise in SAP WMS/IMS systems allows you to streamline operations using industry-standard technology solutions.
• Demonstrated problem-solving abilities empower you to address operational challenges thoughtfully while considering stakeholder needs.
• Experience with Kaizen or process improvement methodologies helps you drive continuous enhancements in accuracy and productivity.
• Comprehensive knowledge of inventory management ensures robust controls over stock levels throughout the distribution centre.
• End-to-end warehouse operations management experience equips you with practical insights into optimising workflows from receipt through shipment.
• Quality management skills enable you to uphold compliance with internal standards while fostering a culture of excellence among your team.
• At least five years’ experience in distribution or warehouse/logistics operation provides you with deep industry understanding needed for success.
• Ability to support shift work when business needs require demonstrates flexibility and commitment to communal goals.
• Strong stakeholder management skills coupled with effective communication allow you to build trustful relationships across departments.
• Mentorship capabilities help you guide junior staff members towards achieving their potential within an inclusive workplace environment.
• Conflict resolution skills ensure harmonious interactions among colleagues even during challenging situations.
• Adaptability enables you to respond positively to changing demands within the workplace while maintaining high performance standards.
• Proficiency in Microsoft Office applications supports efficient reporting; familiarity with SAP enhances operational effectiveness.

What sets this company apart:

This organisation stands out as a global leader committed to fostering an inclusive workplace where collaboration thrives. Employees benefit from flexible working opportunities tailored around individual needs—ensuring work-life balance remains a priority. Generous pension contributions reflect their dedication to long-term wellbeing; meanwhile comprehensive training programmes encourage continuous learning so everyone can grow professionally. The company’s supportive leadership style creates an environment where knowledge sharing is celebrated; every voice is heard regardless of background or experience level. Their focus on ethical practices means employees can take pride in being part of a network that values honesty, responsibility, and communal achievement above all else. Whether you're looking for stability or opportunities for advancement within logistics operations, this employer offers both alongside a warm atmosphere built on mutual respect.

What's next:

If you're ready to share your expertise within a collaborative network that values dependability and inclusivity—apply now!

Apply today by sending your CV to desmond.khoo@robertwalters.com.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C