Head of Supply Chain (FMCG)

An exciting opportunity has arisen for an experienced Head of Supply Chain to join a renowned multinational organisation based in KL. This role offers you the chance to shape both short and long-term supply chain strategies while working within a supportive, lean team environment. You will be empowered to drive process improvements, foster strong relationships with stakeholders, and ensure seamless logistics operations.

What you'll do:

As Head of Supply Chain, you will play a pivotal role in shaping the strategic direction of the organisation’s supply chain function. Your day-to-day responsibilities will involve close collaboration with regional teams to set actionable plans that drive operational excellence. You will be entrusted with nurturing a talented team, guiding them towards achieving shared objectives while upholding exceptional standards in customer service. By leveraging your expertise in supply and demand planning, you will help optimise inventory management processes. Your ability to build strong relationships with internal teams as well as external suppliers will be crucial in ensuring smooth contract management and regulatory compliance. In addition to overseeing logistics operations, you will champion ongoing process improvements that enhance efficiency across the board. Success in this role requires not only technical proficiency but also a genuine commitment to fostering teamwork, supporting colleagues’ development, and contributing positively to the wider business community.

• Work closely with the regional team to develop both short-term and long-term strategies that align with overall business objectives and market trends.
• Ensure an outstanding customer service experience by optimising supply chain processes and responding proactively to client needs.
• Guide, nurture, and support the supply chain team, fostering an environment of cooperation, growth, and shared success.
• Oversee effective supply and demand planning to maintain optimal inventory levels while minimising costs and maximising efficiency.
• Collaborate extensively with other teams and key stakeholders to ensure alignment on goals, priorities, and project deliverables.
• Manage contracts and supplier relationships with care, ensuring compliance with regulations while building dependable partnerships.
• Champion process improvement initiatives by identifying areas for enhancement and implementing best practices throughout the supply chain.
• Supervise logistics operations to guarantee timely delivery of goods while maintaining high standards of quality control.
• Promote continuous improvement by encouraging feedback from team members and stakeholders to refine existing processes.
• Support organisational goals by ensuring all supply chain activities adhere to relevant legal requirements, including customs, import/export regulations, and free trade zone protocols.

What you bring:

To excel as Head of Supply Chain, your background should reflect substantial hands-on experience managing end-to-end supply chain functions within large-scale organisations. Your academic achievements—particularly if they include formal qualifications in supply chain or business—will serve as a solid foundation for your decision-making capabilities. You bring deep familiarity with regulatory frameworks governing international trade as well as practical know-how in navigating customs procedures. Your approach is marked by creative problem-solving skills that enable you to identify innovative solutions tailored to evolving business needs. Proficiency with digital tools ensures you can streamline workflows efficiently while maintaining accuracy. Above all else, your interpersonal strengths shine through: you are known for building rapport quickly with diverse groups of people, facilitating open communication channels across departments, and inspiring those around you through encouragement rather than authority. Your leadership style emphasises empathy, inclusivity, and personal development—qualities that make you not just an effective manager but also a valued mentor within any team.

• A minimum of 10 years’ experience in supply chain roles where you have demonstrated reliability in managing complex operations within multinational environments.
• A degree in supply chain management or business-related discipline is highly regarded and will provide added value in this position.
• Comprehensive understanding of customs procedures, import/export regulations, and free trade zone requirements is essential for ensuring compliance across all activities.
• A proven ability to think creatively when solving problems or developing new approaches for process optimisation within the supply chain context.
• Comfortable using IT systems relevant to supply chain management; being IT savvy enables you to leverage technology for greater efficiency.
• Excellent interpersonal skills that allow you to collaborate effectively with colleagues at all levels as well as external partners.
• Strong communication abilities so you can clearly articulate ideas, share information transparently, and build trust among stakeholders.
• Experience leading teams in a way that encourages mutual respect, professional growth, and collective achievement of goals.
• Demonstrated commitment to continuous improvement through active participation in training opportunities or industry forums focused on best practices.

What sets this company apart:

This organisation stands out as a truly global player committed to fostering an inclusive workplace where every individual feels valued. The company’s lean structure means your voice matters—you’ll have direct access to decision-makers and real opportunities to influence outcomes. Employees benefit from a culture built on mutual respect, open communication, and shared success; it’s an environment where collaboration is encouraged at every level. The office’s prime location ensures easy access via public transport so commuting is stress-free. As part of this team-oriented company, you’ll find ample opportunities for professional development through training programmes designed to keep your skills current in an ever-evolving industry landscape. The company’s dedication to work-life balance further enhances its appeal—flexible working arrangements are available so you can manage personal commitments alongside professional responsibilities without compromise. Ultimately, joining this organisation means becoming part of a supportive network that prioritises employee wellbeing while striving for excellence together.

What's next:

If you are ready to take on this rewarding challenge as Head of Supply Chain and contribute meaningfully within a thriving multinational environment, we encourage you to apply now!

Apply today at SoonYee.Woo@robertwalters.com.my or by clicking on the link provided—your next career adventure awaits!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C