Export Manager (FMCG - Food)

A leading organisation in Shah Alam is seeking an Export Manager to join their expanding team. This role offers you the opportunity to play a pivotal part in driving international sales and business development while nurturing key relationships with partners abroad. You will be empowered to shape export strategies, support product innovation, and collaborate across departments to ensure seamless distribution and sales processes.

As Export Manager, you will be at the heart of the organisation’s international expansion efforts. Your day-to-day responsibilities will involve setting ambitious yet achievable sales targets for export markets, identifying new business opportunities abroad, and developing processes that streamline distribution. You will nurture relationships with overseas partners by building trust through clear communication and measurable results. Working collaboratively with various departments including R&D, procurement, marketing, management, and ordering. you will help design market-specific products, optimise production schedules, arrange shipments efficiently, and support promotional activities. Success in this role requires a keen understanding of trading terms, stock control practices, pricing strategies, and product performance feedback. By delivering comprehensive reports on progress against targets and supporting the team during both peak and low seasons, you will contribute significantly to the company’s global growth ambitions.

Core responsibilities:

• Establish yearly sales targets for export markets and implement strategies to achieve these goals by monitoring progress throughout the year.
• Identify and pursue new business development opportunities abroad by researching potential partners and negotiating suitable trading terms.
• Develop robust processes and procedures that support efficient distribution and sales operations across international channels.
• Build, maintain, and manage strong relationships with clients or distribution partners overseas to foster trust and mutual success.
• Gain support from international partners by ensuring transparent communication and measurable development outcomes aligned with company interests.
• Reinforce and enhance specific business terms such as account marketing activities, stock control measures, and trading agreements to optimise performance.
• Collaborate with the Head of Department to achieve margin targets, control freight costs, and identify revenue-generating opportunities through pricing strategies and product feedback.
• Work alongside R&D and procurement teams to design products tailored for target export markets while maximising production capacity through effective consolidation.
• Coordinate shipment order placement and scheduling with ordering teams to ensure timely delivery of goods to overseas clients.
• Partner with designers for advertising and promotion activities that support trade processes, as well as participate in marketing events to boost brand visibility.

What you bring:

The ideal Export Manager brings proven expertise in international sales within the food sector coupled with strong academic credentials in business administration or marketing. Your ability to connect empathetically with partners abroad sets you apart as someone who builds lasting relationships based on trust. You thrive in collaborative environments where teamwork drives success but are equally comfortable taking responsibility for independent projects. Your resourcefulness enables you to juggle multiple priorities without losing sight of key objectives. Experience working alongside R&D or procurement teams gives you insight into product innovation tailored for diverse markets. You understand the nuances of trading terms and negotiation as well as stock control practices that underpin successful export operations. Your attention to detail shines through in comprehensive reporting, ensuring transparency around progress towards targets. Willingness to travel demonstrates your commitment to supporting business growth wherever opportunities arise.

Requirements:

• Diploma or Bachelor's Degree in Business Administration or Marketing (or equivalent) is required for this role.
• Three to five years of relevant experience in export management or sales within the food industry is highly desirable.
• Excellent interpersonal skills are essential for building trustful relationships with international partners and collaborating effectively across departments.
• Outstanding communication abilities enable you to convey ideas clearly both internally among colleagues and externally with clients abroad.
• Proactive approach combined with resourcefulness ensures you can handle multiple tasks simultaneously while adapting quickly to changing priorities.
• Ability to work dependably within a team environment while also demonstrating initiative when managing projects independently.
• Possession of own transport is necessary along with willingness to travel locally or overseas as required by business needs.
• Experience in designing market-specific products in collaboration with R&D or procurement teams is considered advantageous.
• Familiarity with stock control measures, trading terms negotiation, account marketing activities, freight cost management, pricing strategies, product feedback collection, forecasting methods is beneficial.
• Competence in preparing detailed progress reports including weekly updates, monthly forecasts, yearly breakdowns which helps track achievements against set targets.

What sets this company apart:

This organisation stands out for its commitment to fostering an inclusive workplace where every team member’s contribution is valued. Employees benefit from flexible working arrangements designed to accommodate personal needs while supporting professional development through ongoing training opportunities. The leadership team is known for its supportive approach, encouraging collaboration across departments so that innovative ideas can flourish. With generous pension contributions available alongside a focus on knowledge sharing within a dependable network of professionals, staff enjoy both stability and room for growth. The company’s dedication to nurturing talent ensures that your career trajectory aligns with your aspirations while making a positive impact on global operations. By joining this team in Shah Alam, you become part of a community that celebrates diversity and empowers individuals through shared success.

What's next:

If you are ready to take your career further by shaping international sales strategies within a supportive environment, apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C