Global Commercial Manager

A leading organisation in Penang is seeking a Global Commercial Manager to join their commercial team, playing a pivotal role in driving business growth across the APAC region.

This position offers you the opportunity to manage strategic accounts, lead sales campaigns, and foster customer satisfaction while ensuring operational excellence at multiple sites. You will be empowered to shape commercial objectives, work closely with cross-functional teams, and contribute to long-term organisational goals. The company values collaboration, responsiveness, and a culture of support, providing flexible working opportunities and ongoing training to help you thrive in your career. If you are passionate about connecting with customers, influencing commercial strategies, and making a meaningful impact within a global network, this role is designed for you.

• You will have the chance to drive business growth in the APAC region by managing high-potential opportunities and supporting strategic account management initiatives.
• The organisation offers flexible working arrangements and continuous training opportunities to ensure your professional development and work-life balance.
• You will collaborate with knowledgeable teams across engineering, operations, and project management, fostering an inclusive environment that values dependability and shared success.

What you'll do:

As a Global Commercial Manager based in Penang, you will play an integral role in shaping the commercial landscape of the APAC region. Your day-to-day responsibilities will involve progressing opportunities through various sales stages, collaborating with strategic account managers to target high-value prospects, and leading campaigns that address capacity gaps within manufacturing sites. You will attend industry events to build relationships with customers, coordinate quote activities using CRM platforms like Salesforce, and support demand planning efforts that align with integrated business strategies. By communicating effectively with site management teams and participating in key review meetings, you will ensure commercial objectives are met while promoting a culture of customer focus. Success in this role requires you to work closely with supply chain, new product introduction, and project management teams—driving revenue growth through shared goals and collaborative efforts.

• Progress site funnel of opportunities through the sales cycle from Solution Sign Off to Pre-Production stages, ensuring seamless transitions and maximising business potential.
• Collaborate with the Strategic Account Management team to identify high-potential opportunities and proactively address capacity gaps within designated sites.
• Drive and grow the APAC market as the Strategic Account Manager by developing and executing Value Creation Plans that align with long-term organisational goals.
• Lead sales campaigns focused on filling site capacity gaps, utilising your understanding of manufacturing disciplines to deliver effective solutions.
• Attend industry events and exhibitions to connect with customers and prospective clients, representing the organisation’s commercial interests.
• Complete weekly duties in Salesforce, coordinating all site quote activities to maintain accuracy and alignment with business planning processes.
• Support demand planning efforts from quote initiation through shipment, ensuring consistency with Integrated Business Planning (IBP) requirements.
• Communicate regularly with site management teams to provide visibility into commercial KPIs and promote transparency across all levels.
• Participate in Management Operating Review (MOR) meetings to offer insights and recommendations for commercial alignment and strategy refinement.
• Work closely with Site Supply Chain Management (SCM), New Product Introduction (NPI), and Project Management teams to achieve annual revenue targets and foster business growth.

What you bring:

To excel as a Global Commercial Manager in Penang, you will bring proven expertise from engineering or related technical fields alongside substantial experience managing cross-functional projects. Your interpersonal skills will enable you to communicate complex ideas simply while nurturing relationships across diverse teams. Familiarity with manufacturing disciplines ensures you can lead targeted sales campaigns effectively. Proficiency in CRM systems like Salesforce supports your ability to coordinate quote activities efficiently. Your capacity for independent work coupled with collaborative spirit makes you dependable within an inclusive environment. Strong analytical abilities allow you to interpret technical drawings accurately while your willingness to travel demonstrates commitment to customer engagement. These qualities collectively position you as an ideal candidate who can drive commercial objectives forward through empathy, knowledge-sharing, and responsive leadership.

• Bachelor’s degree in engineering or equivalent experience in a technical or scientific field is required for this position.
• A minimum of five years’ combined cross-functional experience in engineering, operations, technical sales or account management is essential for success.
• Demonstrated ability to lead cross-functional teams towards achieving commercial deliverables within challenging timelines is highly valued.
• Exceptional skills in distilling complex technical concepts into clear business benefits for non-technical stakeholders are necessary.
• Deep understanding of at least one manufacturing discipline relevant to product lines is expected for effective campaign leadership.
• Proficiency in reading and interpreting technical drawings and specifications is required for accurate communication with stakeholders.
• Experience using CRM platforms such as Salesforce along with strong command of MS Office Suite is important for daily operations.
• Excellent communication skills are needed for collaborating with customers, global commercial teams, PMO, and operations staff across multiple sites.
• Ability to work independently while maintaining alignment with broader business objectives demonstrates dependability.
• Willingness to travel up to 25% as part of your commitment to building relationships and supporting business growth.

What sets this company apart:

This manufacturing and production organisation stands out for its commitment to fostering a supportive leadership culture where collaboration is at the heart of every initiative. Employees benefit from flexible working opportunities that accommodate personal needs while encouraging professional growth through ongoing training programmes. The company’s inclusive approach ensures that every team member feels valued—whether they are contributing ideas during strategic reviews or sharing expertise across departments. With a focus on operational excellence and customer satisfaction, the organisation provides an environment where dependability is recognised and rewarded. You will be joining a knowledgeable network that prioritises shared success over individual achievement, offering ample opportunities for learning new skills while advancing your career within a global context. The company’s dedication to nurturing talent means you can expect guidance from experienced colleagues as well as access to resources that support both personal development and communal progress.

What's next:

If you are ready to make a meaningful impact within a global network by driving commercial success across APAC sites, this opportunity awaits your application!

Apply today or email me at jack.moh@robertwalters.com.my to discuss this exciting opportunity further.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C