Sales Manager (Performance Marketing Agency)

A boutique e-commerce growth agency is seeking a Sales Manager to drive new business development across Malaysia and Singapore, with hybrid working arrangements in Kuala Lumpur or Selangor. You will lead a sales team, manage key client relationships, and collaborate with specialists across Performance Marketing, SEO, CRO, Shopify and CRM.

What you'll do:

As Sales Manager you will play a pivotal role in driving new business growth across Malaysia and Singapore. Your day-to-day responsibilities will involve prospecting potential clients in diverse verticals.

• Prospect and qualify leads across key verticals such as fashion, beauty/health/wellness, food & beverage, home & living, and electronics within both Malaysia and Singapore markets.
• Conduct calls to identify client pain points, growth bottlenecks, and assess fit against the agency’s ideal customer profile.
• Present tailored solutions across service lines including performance marketing, Shopify design & development, conversion rate optimisation (CRO), CRM/email marketing, SEO, and AI ad creatives; handle objections related to pricing, capability, or timing.
• Own the full sales cycle from initial contact through to signed agreement for both personal pipeline and team pipeline.
• Ensure adherence to proposal and quotation standards by working with internal teams for pricing and scope accuracy; flag any deviations or commercial risks before contracts are finalised.
• Represent the agency at e-commerce events or Shopify-adjacent gatherings where applicable; support Indonesia market re-entry through pricing strategy, positioning adjustments, and outreach efforts.

What you bring:

The ideal candidate brings extensive experience in B2B sales within digital marketing or e-commerce settings ideally having worked in agencies or SaaS environments.

• 4–7 years’ experience in B2B sales within digital marketing, e-commerce, SaaS or agency environments.
• Proven track record of carrying new business quotas personally as well as managing a team’s pipeline successfully.
• Comfortable discussing e-commerce metrics such as ROAS (Return on Ad Spend), MER (Marketing Efficiency Ratio), LTV (Lifetime Value), AOV (Average Order Value), CAC (Customer Acquisition Cost).
• Exceptional consultative selling skills enabling you to run discovery calls that uncover real pain points rather than just pitching features.
• Highly organised approach with responsibility for CRM hygiene and accurate forecasting across a small team.

What sets this company apart:

This boutique agency is recognised for its client-focused approach, combining strategic expertise with personalised support to deliver measurable results. With capabilities across digital marketing, e-commerce, performance advertising, Shopify solutions, CRM, SEO and emerging technologies, the team partners closely with brands to drive growth. The collaborative culture encourages knowledge sharing, continuous learning and innovation, while flexible working arrangements support both professional development and work-life balance.

What's next:

If you’re ready to share your knowledge while nurturing talent in a collaborative environment that values quality relationships over quantity—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C