Leasing Manager (Shopping Mall)

A newly created Leasing Manager position has just been made available with a notable neighbourhood mall in Seremban. With their continous growth, they are expanding this new headcount in their team to support their growth and success.

An exciting opportunity has arisen for a Leasing Manager to join a well-established retail destination in Seremban, Negeri Sembilan. This role is perfect for someone who thrives on building meaningful connections, nurturing tenant relationships, and playing a pivotal part in the commercial success of a vibrant shopping mall. You will be at the heart of the mall’s leasing activities, working closely with both existing and prospective tenants to ensure a thriving mix of brands and services that attract visitors and enhance the overall shopping experience. The organisation offers a supportive environment where your interpersonal skills and collaborative approach will be highly valued, alongside flexible working opportunities and ongoing training to help you grow within the retail property sector. If you are passionate about creating welcoming spaces and enjoy working as part of a team dedicated to community engagement, this could be the ideal next step in your career.

• Play a key role in shaping the tenant mix and atmosphere of a prominent shopping mall in Negeri Sembilan by managing all aspects of leasing.
• Enjoy flexible working opportunities and access to professional development resources designed to support your growth within the retail property industry.
• Work within an inclusive, supportive team environment that values collaboration, open communication, and positive relationships with tenants and stakeholders.

What you'll do:

As a Leasing Manager based in Negeri Sembilan, you will play an integral role in supporting all leasing matters for a bustling shopping mall. Your day-to-day responsibilities will centre around fostering dependable relationships with both current tenants and prospective brands, ensuring their needs are met while aligning with the broader goals of the mall. You will be instrumental in identifying new business opportunities by seeking out suitable tenants who can add value to the retail mix, negotiating favourable lease terms that benefit both parties. Working collaboratively with internal teams such as marketing and operations, you will help design initiatives that boost footfall and create an inviting atmosphere for shoppers. Your attention to detail will be essential when preparing tenancy agreements or handling documentation, while your approachable manner will ensure tenant queries are addressed promptly. By staying attuned to market developments, you’ll contribute valuable insights into how best to position the mall as a leading retail destination. Success in this role comes from your ability to balance commercial objectives with genuine care for tenant wellbeing, always striving for harmonious partnerships that benefit everyone involved.

• Develop and maintain strong, positive relationships with current tenants to ensure their satisfaction and long-term retention within the mall.
• Actively identify new potential tenants that align with the mall’s vision and contribute to increasing overall footfall.
• Negotiate lease terms and tenancy agreements with both new and existing tenants, ensuring mutually beneficial outcomes for all parties involved.
• Collaborate closely with marketing and operations teams to coordinate promotional activities that support tenant success and drive visitor numbers.
• Monitor market trends in retail leasing to provide informed recommendations on tenant mix strategies that enhance the mall’s appeal.
• Oversee the preparation, review, and execution of all leasing documentation in accordance with company policies and legal requirements.
• Respond promptly to tenant enquiries or concerns, providing considerate solutions that foster trust and loyalty.
• Prepare regular reports on leasing activity, occupancy rates, and market conditions for management review.
• Support the implementation of initiatives aimed at improving customer experience within the mall through effective space utilisation.
• Participate in networking events or industry forums to build connections with potential tenants and stay updated on best practices in retail leasing.

What you bring:

To excel as a Leasing Manager in this setting, you will bring hands-on experience from previous roles involving retail property management or commercial leasing. Your background should demonstrate not only technical expertise but also an innate ability to connect with people from various backgrounds—whether they are established retailers or emerging brands looking for their first physical location. Your communication style is warm yet professional; you listen actively before offering thoughtful solutions tailored to each situation. You understand how important it is for tenants to feel supported throughout their journey at the mall—from initial enquiry through contract renewal—and you take pride in being someone they can depend on. Your organisational talents mean nothing slips through the cracks: every document is accurate; every deadline is met; every report provides clear insight into performance metrics. Above all else, your commitment to teamwork ensures that everyone benefits from your contributions—whether collaborating on marketing campaigns or sharing feedback during strategy sessions. With your blend of industry knowledge, emotional intelligence, and dedication to service excellence, you are well-positioned to make a lasting impact as part of this respected team.

• Demonstrated experience in retail property leasing or commercial real estate management, ideally within a shopping mall or similar environment.
• Excellent interpersonal skills with a proven ability to build rapport and maintain positive relationships with diverse stakeholders including tenants, colleagues, and external partners.
• Strong negotiation abilities supported by sound judgement when finalising lease agreements or resolving issues between parties.
• Outstanding organisational skills enabling you to manage multiple priorities efficiently while maintaining meticulous attention to detail across all documentation processes.
• A collaborative mindset that thrives in team settings where open communication and shared goals are prioritised above individual achievement.
• Proficiency in preparing reports using Microsoft Office Suite or similar tools for tracking leasing activity, occupancy rates, or market analysis.
• A customer-focused approach underpinned by empathy, patience, and responsiveness when addressing tenant needs or concerns.
• Up-to-date knowledge of local property laws, regulations, or industry standards relevant to commercial leasing agreements is highly desirable.
• Ability to adapt quickly to changing circumstances or new challenges within a dynamic retail environment while remaining calm under pressure.

What sets this company apart:

This organisation stands out as one of Negeri Sembilan’s most recognised shopping destinations—a place where community spirit meets modern convenience. Employees here enjoy being part of an inclusive workplace culture built on mutual respect, open dialogue, and shared success. The leadership team is committed to supporting personal growth through ongoing training opportunities tailored specifically for those interested in advancing their careers within retail property management. Flexible working arrangements are available wherever possible so you can achieve balance between professional responsibilities and personal commitments. The company takes pride in its reputation for nurturing long-term relationships—not just with customers but also among staff members—creating an environment where everyone feels valued for their unique contributions. By joining this team as Leasing Manager, you become part of a network dedicated not only to commercial achievement but also communal wellbeing—a rare combination that makes this opportunity truly special.

What's next:

If you are ready to take your career forward by making a meaningful difference at one of Negeri Sembilan’s premier malls, we encourage you to apply now!

Apply today by clicking on the link provided—your next rewarding chapter awaits.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C