Account Manager (Food Ingredient)

A leading global organisation is seeking an Account Manager specialising in food ingredients to join their team in Shah Alam.

What you'll do:

As an Account Manager Food Ingredients based in Shah Alam, you will play a pivotal role in driving business growth within the food segment. Your day-to-day responsibilities will involve developing tailored sales strategies for various industry sectors such as bakery or dairy; proactively identifying new market opportunities; conducting insightful customer presentations; leading commercial negotiations; collaborating with internal teams on pricing or promotional initiatives; monitoring performance metrics; participating in industry events; building lasting relationships with clients; maintaining accurate records; supporting product trials; gathering market intelligence; preparing reports; ensuring compliance with quality standards; assisting in stock-taking exercises; contributing to internal projects; attending training sessions; and supporting continuous improvement efforts. Success in this role requires you to be solution-oriented with a keen understanding of customer needs while maintaining high levels of satisfaction through consistent service excellence.

• Develop and execute comprehensive sales strategies and business plans tailored to assigned food industry segments such as key accounts, distributors, manufacturers, and OEM customers.
• Achieve sales targets related to revenue generation, sales volume growth, profitability improvement, and gross margin enhancement through proactive business development activities.
• Identify new market opportunities by exploring applications within bakery, dairy, beverages, confectionery, processed foods, and functional ingredient sectors.
• Conduct regular market visits and deliver engaging customer presentations and business reviews to reinforce market presence and foster customer engagement.
• Lead commercial discussions including pricing negotiations, contract terms formulation, and business proposal development while ensuring sustainable profitability for all parties involved.
• Collaborate closely with internal stakeholders to implement effective pricing strategies as well as promotional campaigns and product positioning initiatives.
• Monitor sales performance against established targets by analysing data trends and implementing corrective actions or recovery plans when necessary.
• Participate actively in trade exhibitions, industry events, seminars, and networking activities to promote products and strengthen industry relationships.
• Continuously identify opportunities for cross-selling, up-selling, and strategic account growth by leveraging market intelligence and customer insights.
• Build enduring business relationships with customers by conducting regular visits to understand their operations, challenges, technical requirements, and providing suitable product recommendations.

What you bring:

To excel as an Account Manager Food Ingredients you will bring a blend of technical expertise from the food sector alongside proven commercial experience managing key accounts. Your educational background may include food science or related disciplines but equally valuable is hands-on experience within the food manufacturing or ingredient supply chain. You are adept at navigating complex client requirements—offering tailored recommendations—and possess deep knowledge of ingredient applications across multiple sectors. Your interpersonal strengths shine through relationship-building efforts while your analytical mindset enables you to interpret market trends for strategic planning. You are comfortable negotiating contracts or pricing structures; proficient at presenting solutions clearly; skilled at collaborating across departments; detail-oriented when maintaining records; responsive when handling inquiries or feedback; flexible enough to travel regularly for client meetings; fluent in English (and local languages); capable of using digital tools for reporting purposes. Your approach is always customer-focused—driven by empathy—and you thrive within collaborative environments that value teamwork.

• Bachelor’s degree in food science, food technology, nutrition, chemistry, biotechnology, life sciences or agriculture—or equivalent commercial experience within the food ingredients or manufacturing sector.
• Minimum 3–5 years’ proven experience in sales or key account management within the food ingredients industry (including FMCG or related fields).
• Strong knowledge of applications across bakery, dairy, beverages, processed foods or functional ingredients sectors.
• Good understanding of food ingredients—including additives—and their formulations or product applications relevant to the industry.
• Excellent relationship-building skills demonstrated through successful account management with manufacturers or distributors.
• Proficiency in negotiation techniques combined with influencing abilities during commercial discussions or contract terms formulation.
• Ability to analyse market trends using sales data or customer insights for strategic decision-making purposes.
• Experience in consultative selling approaches that translate customer needs into practical business solutions.
• Effective communication skills across all organisational levels supported by strong presentation capabilities.
• Competence in Microsoft Office applications (Excel/PowerPoint/Outlook) plus familiarity with sales reporting tools.

What sets this company apart:

This organisation stands out as a global leader committed to nurturing talent within the food ingredients sector. Employees benefit from a culture that prioritises collaboration between departments such as Sales, Marketing, Technical Support and Supply Chain—ensuring every team member feels connected and supported throughout their journey. If you’re seeking a role where your contributions matter within a supportive environment then this is the place for you.

What's next:

If you are ready to take your career forward in the thriving food ingredients sector—where your expertise will be valued—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C