Site Planning & Operations Executive (Retail Website)

Our client is hiring a Site Operations & Planning Executive to lead the planning and operations of their primary marketing channel—the website. You'll collaborate with local and global digital teams to enhance all owned channels. A great opportunity to join a company that values a growth mindset, data-driven insights, and digital innovation.

What you'll do:

As a Site Operations & Planning Executive, you will play a pivotal role in shaping the online presence of our client's brand. Your primary responsibility will be managing the overall planning and operations of their website. You will oversee day-to-day e-commerce operations, ensuring seamless user experience through effective website management, accurate product listings, and engaging copy writing. You will also be responsible for implementing e-commerce activities and promotions that align with the company's strategic goals. Your role extends beyond daily operations as you will also create an overall content plan for different timeframes, perform regular performance analysis, collaborate with various teams, and provide support during peak business periods.

• Manage the overall website planning and operations for the company's website and App.
• Oversee day-to-day e-commerce operations, including website management, product listings, copy writing.
• Implement e-commerce activities and promotions.
• Prepare copytext for product features.
• Create overall weekly, monthly, and seasonal content plan for the website and App.
• Perform weekly and monthly performance analysis and reporting to Marketing managers and EC team.
• Collaborate with the performance marketing team to identify consumer and product trends/opportunities.
• Provide off-hour support during peak business activity periods.

What you bring:

The ideal candidate for this Site Operations & Planning Executive role brings a wealth of experience in the field along with a deep understanding of Google Analytics, SEO, and content management systems. You are adept at planning and managing web content across various platforms. Your expertise extends to CRM and EDM best practices, tracking and optimization. You are proficient in using various digital marketing tools such as Google Ads Manager, Facebook Manager, TikTok Ads, Search Console. Your strong analytical skills enable you to leverage data for actionable insights & recommendations. You can effectively communicate digital marketing concepts, strategy, goals, and KPI achievements. Above all, you possess a growth mindset that drives demand generation in digital platforms.

• At least 2-3 years of working experience in a related field.
• Expertise in Google Analytics, SEO, and working across proprietary content management systems.
• Experience in planning and managing web and App content.
• Knowledge of CRM and EDM best practices, tracking and optimization.
• Proficiency in Google Ads Manager, Facebook Manager, TikTok Ads, Search Console.
• Strong analytical skills with ability to leverage data for actionable insights & recommendations.
• Ability to communicate digital marketing concepts, strategy, goals, and KPI achievements.
• Growth mindset to drive demand generation in digital platforms.
• Experience in measuring performance using analytics tools such as Google Analytics.

What sets this company apart:

Our client is a globally recognised brand with a commitment to innovation and excellence. They offer an inclusive and supportive work environment where every team member's contribution is valued. They believe in fostering growth and learning opportunities for their employees, encouraging them to continuously improve their skills and knowledge. Their focus on data-driven decision making ensures that they stay at the forefront of industry trends and developments.

What's next:

Ready to take your career to the next level with this exciting opportunity? Don't hesitate!

Apply today by clicking on the link! We look forward to receiving your application.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C