Visual Merchandising Manager (FMCG)

A leading beauty brand in Kuala Lumpur is seeking a Visual Merchandising Manager to elevate their offline retail presence and ensure every customer experience is visually captivating. This role offers you the opportunity to shape the look and feel of store environments, working closely with teams across marketing, design, and operations.

What you'll do:

As a Visual Merchandising Manager in Kuala Lumpur, you will play a pivotal role in shaping how customers perceive the brand within physical retail spaces. Your day-to-day responsibilities will involve designing compelling store layouts, producing high-quality samples for new concepts, coordinating with external partners for campaign materials, and developing creative strategies that enhance product visibility. You will work closely with cross-functional teams to ensure every display—from window installations to festive event setups—captures the essence of the brand while driving customer engagement. Success in this role requires a keen eye for detail, strong organisational skills, and the ability to translate marketing objectives into visually impactful experiences. Your collaborative approach will help foster a positive team environment where innovative ideas are shared freely.

• Design and produce offline space concepts and samples that consistently reflect the brand’s visual tone, ensuring quality craftsmanship throughout all stages of production.
• Set up visually inspiring in-store retail displays such as gondolas, counters, and display racks that uphold brand identity and create memorable customer experiences.
• Define, design, and implement creative visual merchandising strategies that drive engagement and support sales objectives across multiple retail channels.
• Create appealing and eye-catching visual displays that guide customers through the entire store, enhancing their interaction with products and promotions.
• Develop window displays, signs, interior layouts, floor plans, and special promotional setups that capture attention and reinforce brand messaging.
• Coordinate with suppliers and vendors for campaign materials and props production, managing invoice processing to ensure timely delivery of assets.
• Conceptualise and design marketing collateral for campaigns, festive events, and promotions by developing innovative ideas that resonate with target audiences.
• Propose channel space creative ideas based on the brand’s tone, providing clear direction for design projects while maintaining consistency across all touchpoints.
• Develop planogram proposals based on sell-out data, collaborating with other departments to complete POSM (Point of Sale Materials), display designs, and construction drawings.
• Oversee sample production processes by tracking final products against space design requirements and craftsmanship standards.

What you bring:

To excel as a Visual Merchandising Manager in this beauty-focused retail environment, you will bring proven experience in designing visually engaging spaces that drive customer interest. Your background should include hands-on involvement in creating store layouts, developing promotional materials, and implementing merchandising strategies that align with broader marketing goals. Strong communication skills are vital for collaborating across departments and managing relationships with suppliers. A comprehensive portfolio demonstrating your ability to deliver consistent results is required. Familiarity with industry trends ensures your work remains fresh while critical thinking helps you solve complex challenges efficiently. Experience within FMCG sectors such as beauty or pharmaceuticals is advantageous but not essential; what matters most is your commitment to delivering high-quality outcomes through teamwork.

• Minimum two years’ proven work experience as a Visual Merchandiser within retail environments is essential for this role.
• Demonstrable visual design skills supported by a strong portfolio showcasing successful merchandising projects across various formats.
• Solid experience in field visual merchandising including window displays, signage creation, interior layouts, and effective space utilisation within stores.
• Familiarity with current visual merchandising trends and best practices ensures your designs remain relevant and engaging for customers.
• Experience in FMCG industries such as pharmaceuticals or beauty is highly regarded but not mandatory; it adds valuable perspective to your approach.
• Comprehensive portfolio of relevant visual design work demonstrating your ability to deliver consistent results aligned with brand objectives.
• Critical thinking abilities combined with problem-solving skills enable you to address challenges creatively while maintaining high standards.
• Excellent interpersonal communication skills allow you to collaborate effectively with internal teams as well as external suppliers or vendors.

What sets this company apart:

This organisation stands out for its dedication to nurturing talent within a supportive network where collaboration is key. Employees benefit from flexible working opportunities designed to accommodate personal needs while fostering professional growth. The company invests in training programmes that empower staff to expand their skillsets in visual merchandising and related fields. With a focus on inclusivity and sharing knowledge across teams, you’ll find yourself part of an environment where creative contributions are valued. The leadership encourages open communication so everyone feels connected—making it easier for you to develop innovative solutions alongside colleagues who share your passion for excellence. By joining this team in Kuala Lumpur, you gain access not only to exciting projects but also ongoing support that helps you achieve your career ambitions within the beauty industry.

What's next:

If you’re ready to take your visual merchandising expertise to new heights within an inspiring retail environment, we encourage you to apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C