Recruitment Coordinator

Are you Robert Walters?

Recruitment Coordinator
Salary: Highly competitive
Location: Kuala Lumpur (hybrid working)



Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services to organisations of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds.   

The businesses we partner with want to make things happen. And they need people to do it. They have goals. They have challenges. They want answers.  

We deliver the talent solutions they need to reach their goals. That might mean recruiting a permanent, temporary, or interim professional. It might mean putting together an outsourced team of 30 recruitment experts. Or it might mean reframing the way they think about remuneration or diversity.    

Whatever the solution, we deliver better experiences and higher quality outcomes by taking the time to listen to, and fully connect with, the people and organisations we partner with. Our ability to truly understand them and share their compelling stories is what sets us apart.  

By engaging with people's stories, we help organisations find the skills and solutions to succeed and assist talented professionals to power their unique potential.  

The biggest opportunities start with a story, tell us yours today. 



Function

To offer a candidate concierge service to support the Recruitment Partners in the end-to-end permanent recruitment process.


Responsibilities

Assist with recruitment process and work closely with the Recruitment Partners in making sure all procedures are followed and co-ordination of recruitment is fully always covered and under control. Responsibilities will include the following:

• Working with the Recruitment Partner to ensure the job details in the client’s system are correct and completed.
• Ensuring all the necessary approvals for the roles have been gained.
• Releasing the roles through the system to the relevant channels and specialist sourcing teams as advised by the Recruitment Partner.
• Managing candidate dispositions in the Client’s recruitment system.
• Updating the system with candidate feedback as advised by the Recruitment Partner following review of the shortlist.
• Interview scheduling and room bookings within SLA timeframes. Ensuring the hiring manager has a copy of the CV, calendar invite, and room booked for any interviews.
• Interview scheduling and room bookings within SLA timeframes for the final HR interview between the Recruitment Partner and the candidate.
• Ensuring all interview notes from the HR interview are stored appropriately and recording all feedback in the Client’s recruitment system.
• Completing offer letter and any system approvals required in conjunction with the Recruitment Coordinator.
• Acting as a key point of contact to liaise with the key delivery teams and the Onboarding Team, ensuring seamless hand-offs and focusing on candidate experience.
• Ensuring all candidate contact reflects the Client’s brand and values.
• Ensuring the smooth running of the recruitment administration processes
• To ensure all administration procedures and processes are fully documented for the on-site team.
• To relieve on-site Recruitment Partners and Relationship Managers as much administration as possible and initiate improvements in systems and processes.
• To work to set time frames for daily and weekly deadlines and have attention to detail.
• Maintain all central inboxes and helplines as required and that all queries are responded to within SLA.
• Ensure correct data is maintained in Recruitment Systems and paper files through regular auditing and archiving.
• Gain a strong understanding of the RWO Remit within the client and work as an active team player in the team in achieving objectives and exceeding expectations.
• Understanding of and work to all SLAs pertaining to the role
• Ad hoc projects

Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties.
The requirements of this role may change over time and staff are required to comply with all such reasonable changes.

Local requirements

• Service and delivery focused with very professional attitude essential.
• Excellent and professional written and verbal communication skills essential.
• Prioritising effectively is an essential skill.
• Ability to work to tight deadlines is an essential skill.
• Experience of working in a client/ customer care environment highly desirable.
• Excellent team player. Must also be people orientated.
• Able to work autonomously.
• Organised and methodical with a strong attention to detail.
• Interest in business issues and motivated to add commercial value.
• Able to provide an effective, professional, and timely response to the client and candidates.
• Highly responsive with excellent ability to absorb information quickly.
• Confident with the ability to work well in a demanding environment.


As a Disability Confident Employer, Robert Walters - Recruitment Outsourcing is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.

This position is being sourced through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, is an employment business and employment agency and welcomes applications from all candidates.