Industrial Relations Manager/ Senior Manager

INDUSTRIAL RELATIONS SENIOR MANAGER Salary: Competitive and based on experience Location: Kuala Lumpur Keywords: collaborative, supportive leadership, inclusive, dependable, interpersonal, flexible working opportunities, training opportunities

An esteemed organisation in Kuala Lumpur is seeking an Industrial Relations Senior Manager to join their team. This role offers you the opportunity to make a meaningful impact by fostering harmonious workplace relationships and ensuring compliance with employment regulations. You will be at the forefront of shaping policies that support both employees and management, creating a positive environment where everyone feels valued and respected. The organisation is committed to providing flexible working opportunities, ongoing training, and a supportive leadership structure that encourages your professional growth. If you are passionate about nurturing collaborative environments and have a deep understanding of industrial relations, this is your chance to contribute to a thriving workplace culture.

* Enjoy flexible working opportunities that allow you to balance your professional and personal commitments while contributing to impactful projects.
* Benefit from comprehensive training programmes designed to enhance your skills and knowledge in industrial relations, employment law, and conflict resolution.
* Work within a supportive leadership framework that values inclusivity, teamwork, and the development of strong interpersonal connections across all levels of the organisation.

What you'll do:

As an Industrial Relations Senior Manager based in Kuala Lumpur, you will play a pivotal role in maintaining positive employee relations across the organisation. Your day-to-day responsibilities will involve developing robust strategies for managing workplace disputes, advising management on complex issues related to employment law, leading negotiations with unions or employee groups, and ensuring compliance with evolving regulations. You will also deliver training sessions aimed at enhancing communication and conflict resolution skills among staff members. Success in this role requires you to build strong relationships internally and externally while keeping abreast of legislative changes. By integrating industrial relations initiatives into wider HR strategies, you will help create an environment where collaboration thrives and every employee feels supported.

* Develop, implement, and review industrial relations strategies that promote harmonious relationships between employees and management throughout the organisation.
* Advise senior management on best practices for handling employee grievances, disciplinary actions, and dispute resolutions in accordance with local labour laws.
* Lead negotiations with unions and employee representatives to ensure fair outcomes that align with organisational objectives and legal requirements.
* Monitor changes in employment legislation and proactively update internal policies to maintain compliance and minimise risk.
* Conduct regular training sessions for managers and staff on industrial relations topics including conflict resolution, communication skills, and regulatory updates.
* Prepare detailed reports on industrial relations activities, trends, and outcomes for presentation to executive leadership teams.
* Collaborate closely with HR colleagues to integrate industrial relations initiatives into broader talent management strategies.
* Support the development of inclusive workplace policies that foster respect, empathy, and cooperation among all employees.
* Represent the organisation at external forums, industry events, or government meetings related to industrial relations matters.
* Build strong networks with external stakeholders such as regulators, union leaders, and industry peers to stay informed about emerging issues.

What you bring:

The ideal candidate for the Industrial Relations Senior Manager position brings a wealth of experience managing complex employee relations issues within large or multinational organisations. Your expertise in Malaysian labour laws ensures compliance across all operations while your ability to negotiate effectively with unions supports fair outcomes for both parties. You possess outstanding interpersonal skills which allow you to connect deeply with colleagues from various backgrounds. Your communication abilities shine when preparing detailed reports or facilitating engaging training sessions. A proven history of resolving disputes through empathetic mediation demonstrates your commitment to nurturing harmonious workplaces. You thrive in collaborative settings where teamwork is valued above individual achievement. Your dedication to continuous learning keeps you updated on best practices while your strategic mindset helps shape policies that benefit everyone involved.

* Extensive experience in industrial relations management within large organisations or multinational environments is highly desirable.
* In-depth knowledge of Malaysian labour laws, employment regulations, and union negotiation processes is essential for success in this role.
* Exceptional interpersonal skills that enable you to build trustful relationships with employees at all levels as well as external stakeholders.
* Strong written and verbal communication abilities for preparing reports, delivering presentations, and conducting training sessions effectively.
* Proven track record of resolving complex workplace disputes through empathetic mediation techniques that prioritise mutual understanding.
* Ability to work collaboratively within cross-functional teams while supporting broader HR initiatives focused on inclusion and cooperation.
* Demonstrated commitment to continuous learning through participation in relevant training programmes or professional development activities.
* Experience designing inclusive workplace policies that foster respect, empathy, and cooperation among diverse groups of employees.
* Capacity for strategic thinking when developing long-term industrial relations plans aligned with organisational goals.
* Familiarity with best practices in conflict resolution, grievance handling procedures, and collective bargaining agreements.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering inclusive workplaces where every voice is heard. Employees enjoy flexible working arrangements tailored to their needs alongside access to comprehensive training programmes designed for professional growth. Supportive leadership ensures guidance is always available while encouraging open dialogue across all levels. The company’s focus on collaboration means you’ll be part of a networked team dedicated to achieving shared goals rather than individual accolades. With a reputation for ethical business practices and community engagement, this employer provides an environment where compassion, respect, and cooperation are not just encouraged but celebrated daily. Joining this team means becoming part of a culture that values loyalty, dependability, and genuine interpersonal connections—making it an exceptional place for those who wish to make a lasting impact in industrial relations.

What's next:

If you are ready to take your career in industrial relations to new heights within a supportive environment that values collaboration and inclusivity, this opportunity awaits you!

Apply today by clicking on the link provided—your next step towards making a difference starts here.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C