Senior Manager HR (Retail/Lifestyle)

A new Senior Manager HR role is made available with a growing and well known retail lifestyle brand here. This is a leadership HR position reporting to the CEO directly.

A leading consumer/retail lifestyle company is seeking a Senior Manager Human Resources to spearhead the people function across Malaysia and Singapore. This strategic position offers you the opportunity to partner directly with the CEO and board, shaping HR initiatives that drive organisational growth and excellence. You will play a pivotal role in translating business priorities into workforce strategies, ensuring the company’s continued success in building high-quality everyday essentials. With a diverse portfolio of brands, this organisation is committed to fostering an inclusive, supportive environment where your expertise will be valued and your impact felt across all levels. Enjoy flexible working opportunities, access to training programmes, and the chance to work alongside knowledgeable professionals dedicated to innovation and quality.

• You will have direct influence on company-wide HR strategy, partnering closely with senior leadership to shape organisational direction and drive impactful people initiatives.
• The role offers flexibility in working arrangements, ongoing training opportunities, and exposure to a dynamic portfolio of brands within a fast-growing international business.
• You will join a dependable team that values inclusive practices, supportive leadership, and continuous professional development for all employees.

What you'll do:

As Senior Manager Human Resources you will be at the heart of the organisation’s people strategy. Your day-to-day responsibilities will involve advising senior leaders on workforce planning and organisational risk while driving key HR initiatives that support business growth. You will oversee core HR functions including payroll processing, benefits administration, employee relations management, talent acquisition activities, HR operations oversight, learning & development programming, and compliance governance. Success in this role requires you to build strong relationships across departments as a trusted advisor; proactively address employee concerns; implement robust policies; manage performance frameworks; facilitate organisational change; and ensure regulatory compliance. Your ability to translate business priorities into actionable workforce solutions will be critical in maintaining a positive workplace culture where every team member feels supported.

• Advise the CEO, board, and leadership team on workforce strategy, organisational risk, and people matters to ensure alignment with business objectives.
• Shape and execute company-wide HR initiatives from initial design through to successful implementation, supporting growth and transformation.
• Translate business priorities into effective workforce planning, organisational design, and people decisions that foster long-term success.
• Act as a trusted advisor to leaders across the business on all aspects of human resources, providing guidance on best practices and compliance.
• Oversee end-to-end payroll processing, statutory compliance, annual benefits reviews, and insurance management for both Malaysia and Singapore operations.
• Manage employee relations including grievances, misconduct investigations, domestic inquiries, performance management processes, dismissals, and liaison with authorities or legal counsel.
• Lead talent acquisition efforts encompassing workforce planning, sourcing strategies, candidate selection, offer management, and onboarding activities.
• Administer HR operations such as employee lifecycle management, HRIS administration, records maintenance, policy development, reporting requirements, and daily HR queries.
• Drive learning and development initiatives by managing training programmes, performance appraisal frameworks, and training fund allocation.
• Support business restructuring efforts and organisational change projects while ensuring compliance with employment law and data protection regulations.

What you bring:

To excel as Senior Manager Human Resources you will bring extensive experience advising senior leaders on complex people matters within fast-growing environments. Your proven track record includes managing employee relations cases from start to finish—demonstrating authority when liaising with legal counsel or government bodies—and leading transformative HR projects that align with evolving business needs. You possess deep understanding of employment law across Malaysia and Singapore markets coupled with expertise in compensation structures. Your commercial insight enables you to make informed decisions that balance organisational goals with employee wellbeing. Additionally your proficiency in talent acquisition ensures seamless recruitment processes while your commitment to learning & development supports ongoing professional growth. Above all your collaborative approach fosters trust among colleagues creating an atmosphere where everyone thrives.

• Proven experience in HR leadership at Manager or Senior Manager level with demonstrated ability to advise senior executives on people strategy.
• Expertise in handling live employee relations matters end-to-end including grievances resolution, misconduct investigations, domestic inquiries before relevant authorities.
• Track record of leading organisational change projects and running company-wide HR initiatives from conception through execution.
• Comprehensive knowledge of employment law across multiple markets with sound practice in compliance and data protection.
• Strong capability in compensation & benefits including job architecture design, benchmarking methodologies, salary structure creation.
• Ability to operate as a strategic partner to leadership while maintaining attention to detail in daily HR operations.
• Commercial acumen combined with analytical judgement enabling translation of business priorities into effective workforce decisions.
• Experience managing talent acquisition processes from workforce planning through onboarding for diverse teams.
• Skill in administering HRIS systems along with policy development and reporting requirements for large-scale organisations.
• Commitment to fostering inclusive practices through supportive leadership and collaborative interpersonal skills.

What sets this company apart:

Our client is a fast-growing consumer lifestyle brand that has established a strong presence across multiple markets through a portfolio of innovative products designed for modern everyday living. Headquartered in PJ, the business continues to invest in its people, operations and regional expansion, supported by a dynamic entrepreneurial culture and a long-term growth strategy.

The organisation offers a collaborative and fast-paced environment where employees are empowered to take ownership, drive innovation and make a meaningful impact. With a strong emphasis on continuous learning, career development and cross-functional collaboration, it is an ideal opportunity for individuals looking to grow with a progressive consumer retail business that values creativity, agility and customer-centric thinking.

What's next:

If you are ready to make a meaningful impact as Senior Manager Human Resources apply now to join this collaborative team!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C