Senior HR Executive (Employee Relations & Industrial Relations)

A leading organisation in Penang is seeking a Senior Human Resources Executive specialising in Employee Relations and Industrial Relations to join their dedicated team. This pivotal role offers you the opportunity to make a meaningful impact by ensuring employee well-being, regulatory compliance, and effective communication across all levels of the business.

You will be at the heart of HR operations, supporting a collaborative environment where your expertise in managing employee services, driving compliance initiatives, and fostering positive workplace relations will be highly valued. The company is committed to providing flexible working opportunities, ongoing training, and a supportive leadership structure that encourages professional growth and knowledge sharing. If you are passionate about nurturing a harmonious workplace and thrive in an inclusive setting where your interpersonal skills can shine, this is the perfect next step for your career.

• Play a key role in shaping employee experiences by overseeing essential services such as transportation, canteen facilities, and uniform management while ensuring prompt resolution of any issues.
• Drive compliance with industry standards and Malaysian labour laws by participating in audits, managing regulatory reporting requirements, and keeping policies up-to-date with evolving regulations.
• Benefit from a culture that values collaboration, open communication, and continuous learning through regular training sessions and supportive leadership focused on your professional development.

What you'll do:

As a Senior Human Resources Executive Employee Relations and Industrial Relations based in Penang, you will play an integral part in enhancing the daily experience of every employee. Your day-to-day responsibilities will involve managing vital employee services—ensuring everything from uniforms to transportation runs smoothly—while also acting as a dependable point of contact for resolving any service-related concerns. You will be instrumental in maintaining regulatory compliance by assisting with audits, updating policies according to legislative changes, and handling critical reporting duties such as Greenhouse Gas submissions. Your ability to communicate complex information clearly will see you preparing impactful presentations for diverse audiences within the organisation. Additionally, you will contribute significantly to internal training efforts that promote best practices across all HR functions. By supporting recruitment activities and collaborating on policy development projects, you will help create an environment where every team member feels supported, respected, and empowered.

• Oversee the management of employee services including ESD garments, transportation arrangements, and canteen facilities to ensure seamless delivery that meets staff needs.
• Address and resolve any concerns or issues related to employee services promptly to maintain high levels of satisfaction within the workforce.
• Assist in ensuring full compliance with the Responsible Business Alliance Code of Conduct by staying informed on relevant legal updates and aligning internal policies accordingly.
• Prepare and deliver clear presentations to management teams, employees, and external stakeholders to communicate HR policies, procedures, and organisational updates effectively.
• Conduct internal training sessions on HR topics to enhance understanding and adherence to best practices throughout the company.
• Participate actively in Environmental, Health, and Safety audits related to HR functions to ensure all practices meet both company standards and regulatory requirements.
• Manage Greenhouse Gas reporting obligations by collecting accurate data and submitting timely reports as required by authorities.
• Support the development and implementation of new HR policies and procedures that foster a positive work environment for all employees.
• Assist with various HR functions such as recruitment processes, onboarding activities, and general administration tasks as needed.
• Collaborate closely with cross-functional teams to support ongoing projects aimed at improving overall HR service delivery.

What you bring:

To excel as a Senior Human Resources Executive Employee Relations and Industrial Relations, your background should reflect substantial experience navigating complex ER/IR scenarios within large organisations. Your proven track record includes not only technical expertise but also exceptional people skills—enabling you to build trustful relationships across departments while promoting open dialogue. You are adept at interpreting legislation relevant to Malaysian workplaces; this ensures that all company practices remain compliant even as regulations evolve. Your fluency in Bahasa Malaysia alongside English allows you to bridge communication gaps seamlessly among diverse groups. With advanced computer literacy—especially using Microsoft Office—you are able to streamline administrative tasks efficiently. Experience with EHS audits further demonstrates your commitment to upholding safety standards throughout HR operations. Above all else, your approachable nature paired with thoughtful problem-solving ensures that every challenge is met collaboratively for the benefit of both employees and the wider business.

• Hold a diploma or degree in Human Resource Management or a related field which provides you with strong foundational knowledge for this role.
• Have at least seven years of practical experience working within Employee Relations or Industrial Relations environments where you have demonstrated your expertise.
• Possess excellent interpersonal skills that enable you to connect with colleagues at all levels while communicating clearly in both Bahasa Malaysia and English.
• Demonstrate proficiency in Microsoft Office applications which allows you to manage documentation efficiently and prepare professional reports or presentations.
• Showcase your knowledge of Malaysian labour laws and regulations so you can ensure ongoing compliance within all HR processes.
• Bring hands-on experience participating in both internal and external Environmental Health & Safety (EHS) audits as well as Responsible Business Alliance (RBA) assessments.
• Display an extroverted personality combined with strong problem-solving abilities that help you address challenges thoughtfully while supporting others.
• Be capable of leading HR projects when required by coordinating resources effectively across different teams within the organisation.
• Exhibit sensitivity towards cultural diversity which helps foster an inclusive atmosphere where everyone feels welcome.

What sets this company apart:

This organisation stands out for its unwavering commitment to creating an inclusive workplace where every individual’s contribution is recognised and celebrated. Employees benefit from flexible working opportunities designed to support work-life balance alongside generous training programmes that encourage continuous personal growth. The leadership team is known for being approachable and supportive—always ready to share knowledge or provide guidance when needed—which fosters a sense of belonging among staff members. The company’s dedication to ethical business practices is reflected not only in its adherence to international standards like the Responsible Business Alliance Code but also through its proactive approach towards environmental sustainability via comprehensive EHS initiatives. By joining this team, you become part of a community that values collaboration over competition; here, teamwork is prioritised so everyone can achieve shared goals together while feeling genuinely supported along their career journey.

What's next:

If you are ready to take your career forward in an environment that values compassion, collaboration, and professional growth, this is your chance to make a real difference.

Apply today by clicking on the link provided—your next rewarding opportunity awaits!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C