Sales Excellence Associate Manager

A leading healthcare organisation in Petaling Jaya is seeking a Sales Excellence Associate Manager (Sales Trainer) to join their Commercial Excellence team. This role offers you the opportunity to make a meaningful impact by strengthening the capabilities of a high-performing sales organisation through the design and delivery of impactful training programmes, onboarding initiatives, field coaching, and sales capability development.

What you'll do:

As a Sales Excellence Associate Manager (Sales Trainer), you will be responsible for empowering the sales team through thoughtfully designed onboarding programmes that ensure new members integrate smoothly into the organisation. Your day-to-day activities will involve creating innovative training materials that address both foundational product knowledge and advanced selling techniques. You will conduct interactive classroom sessions as well as virtual workshops aimed at building negotiation skills, presentation abilities, and commercial acumen. Field coaching forms a significant part of your role; you will travel nationwide to accompany sales representatives in real-world scenarios, providing gentle guidance and constructive feedback that nurtures their professional growth. Collaboration with Sales and Marketing teams is essential as you work together to identify skill gaps and implement targeted learning solutions. You will also support broader commercial excellence initiatives by monitoring training effectiveness through detailed assessments and performance tracking. Facilitating knowledge sharing across the organisation ensures best practices are adopted widely. Additionally, you will help roll out new tools or processes that align with strategic goals. Success in this role requires a commitment to nurturing talent within an inclusive environment where every team member feels supported.

• Design, develop, and deliver onboarding programmes for new sales team members to ensure their smooth transition into the organisation and foster early success.
• Create and continuously improve sales training materials, learning content, and capability development programmes tailored to the needs of the sales force.
• Conduct engaging classroom and virtual training sessions focused on product knowledge, selling skills, negotiation techniques, presentation skills, and commercial excellence.
• Provide regular field coaching and accompaniment to sales representatives across Malaysia, offering constructive feedback and identifying individual development opportunities.
• Work closely with Sales and Marketing teams to identify capability gaps and implement targeted learning interventions that address specific business needs.
• Support commercial excellence initiatives that enhance sales effectiveness, execution quality, and overall business performance through collaborative efforts.
• Monitor training effectiveness and onboarding progress using coaching observations, assessments, and performance tracking tools to ensure measurable outcomes.
• Facilitate knowledge sharing and best practice adoption across the sales organisation to promote communal growth and continuous improvement.
• Support the implementation of new commercial initiatives, tools, and processes as required by evolving business strategies.

What you bring:

To excel as a Sales Excellence Associate Manager (Sales Trainer), you bring extensive experience from the pharmaceutical industry along with a solid academic background in science. Your history of achieving reliable commercial results speaks volumes about your dedication. You have previously conducted impactful training sessions—whether in classrooms or virtually—and have played an active role in onboarding new team members or mentoring peers. Your ability to facilitate learning stems from excellent presentation skills combined with an empathetic approach that makes complex concepts accessible. Communication comes naturally to you; your interpersonal sensitivity helps build trust among colleagues while fostering an inclusive atmosphere where everyone feels valued. Organisational prowess allows you to manage multiple projects simultaneously without losing sight of detail or quality. Analytical thinking enables you to assess business needs accurately so that learning solutions are always relevant. Your collaborative spirit ensures harmonious teamwork as you share knowledge generously across departments. Travelling nationwide for field coaching shows your willingness to go above and beyond in supporting others’ growth. Proficiency in English further enhances your ability to connect with stakeholders throughout Malaysia.

• Bachelor's Degree in a Science-related discipline is required for this position.
• A minimum of 5–7 years of pharmaceutical sales experience with a proven track record of dependable commercial performance is essential.
• Experience conducting sales training sessions, onboarding programmes, field coaching activities, mentoring or capability development is highly preferred.
• Excellent presentation skills combined with strong facilitation abilities enable you to engage diverse audiences effectively.
• Outstanding communication skills paired with interpersonal sensitivity allow you to connect with colleagues across all levels of the organisation.
• Strong organisational abilities coupled with analytical thinking empower you to translate business needs into practical learning solutions.
• A proactive mindset focused on collaboration ensures you work well within teams dedicated to communal success.
• Willingness to travel nationwide for field coaching and training activities (approximately 8 days per month) demonstrates your commitment to supporting others wherever needed.
• Proficiency in English is required for effective communication throughout the organisation.

What sets this company apart:

This leading healthcare organisation stands out for its unwavering commitment to employee wellbeing through generous benefits such as monthly car allowance, annual performance bonuses, comprehensive medical insurance coverage, wellness perks, and opportunities for professional advancement within the Commercial Excellence function. The company fosters an inclusive culture where collaboration is encouraged at every level—ensuring that each team member’s contributions are recognised and celebrated. By working closely with commercial leaders who value supportive leadership styles rooted in empathy and communal growth principles, employees enjoy access to ongoing training opportunities designed for personal development as well as collective success. The focus on knowledge sharing creates an environment where best practices are adopted quickly so everyone can thrive together. Clear pathways for career progression mean your ambitions are matched by tangible support from management; whether you're looking to deepen your expertise or take on new challenges within the Commercial Excellence team, you'll find encouragement every step of the way. Wellness benefits further reinforce the company’s dedication to holistic employee care—making it not just a place of work but a community where individuals feel genuinely valued.

What's next:

If you are ready to nurture talent while making a lasting impact on sales excellence within a leading healthcare environment, this is your moment—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C