Key Account Manager (Women's Health)

A leading global pharmaceutical organisation is seeking a Key Account Manager to champion their women's health portfolio across Malaysia, with a focus on top medical centres and major pharmacy chains. This pivotal role offers you the opportunity to shape key account strategies, nurture high-value client relationships, and drive business growth in a supportive and collaborative environment.

What you'll do:

As a Key Account Manager – Women's Health based in Petaling Jaya, you will play an instrumental role in shaping the future of women's health solutions across Malaysia. Your day-to-day responsibilities will revolve around developing robust business plans for influential medical centres and pharmacy chains while building enduring relationships with key decision-makers. You will be entrusted with designing impactful strategies that include educational programmes and marketing campaigns tailored to each account's unique requirements. In addition to your account management duties, you will lead a small but dynamic team of sales representatives guiding them through regular coaching sessions, monitoring their progress against KPIs, and ensuring their efforts are aligned with national objectives. Your ability to consolidate market intelligence into insightful reports will help steer senior management decisions. By collaborating with marketing colleagues on product launches or educational events—and acting as the bridge between field realities and internal planning you will ensure that every initiative is grounded in real-world needs. Success in this role means not only achieving ambitious growth targets but also fostering an environment where ethical behaviour, compliance, teamwork, and professional development are paramount.

• Develop comprehensive business plans tailored for high-value medical centres and major pharmacy chains to ensure sustainable revenue growth within key accounts.
• Cultivate and maintain strong connections with doctors, pharmacists, C-suite executives, purchasing managers, and other stakeholders to foster trust and loyalty.
• Design and implement account-specific strategies such as medical education initiatives, marketing campaigns, and commercial partnerships that address client needs.
• Negotiate pricing structures, contract terms, and partnership agreements in close collaboration with commercial leadership to achieve mutually beneficial outcomes.
• Monitor market trends and activities within assigned accounts to identify new opportunities for expansion or service enhancement.
• Lead, coach, and develop a team of 3–4 sales representatives by providing regular feedback, field coaching, and performance guidance to ensure consistent achievement of targets.
• Consolidate sales data into accurate reports that provide valuable market intelligence and actionable insights for senior management decision-making.
• Ensure all field activities align with national strategy while upholding compliance standards and promoting ethical conduct across the team.
• Collaborate closely with Marketing teams to coordinate product availability and execute customer-focused initiatives such as CME programmes, workshops, and product launches.
• Act as a conduit between field insights from key accounts and internal stakeholders to inform broader organisational strategy.

What you bring:

To excel as a Key Account Manager – Women's Health in this organisation’s supportive environment, your background should reflect significant experience within the pharmaceutical sector particularly in roles involving both account management and people development. Your academic credentials underpin your technical understanding of healthcare markets while your hands-on experience equips you with practical insights into navigating regulatory complexities unique to Malaysia. Your interpersonal strengths shine through when engaging stakeholders at all levels from clinicians through procurement specialists ensuring every interaction builds trust. You bring proven skills in negotiation that balance commercial objectives with client satisfaction. As someone who has previously guided teams towards shared goals through encouragement rather than direction alone, your approach fosters mutual respect among colleagues. Analytical thinking allows you to distil large volumes of market information into clear recommendations that inform wider business strategy. Multilingual abilities further enhance your capacity for connection within diverse communities.

• A degree in Pharmacy, Business Administration or a related discipline provides you with the foundational knowledge required for this specialised sector; an advanced qualification such as an MBA is considered advantageous.
• At least 8–10 years' experience within the pharmaceutical industry ensures you have deep familiarity with its dynamics; prior exposure to management roles (minimum 2–3 years) demonstrates your readiness for leadership responsibilities.
• Comprehensive understanding of the Malaysian pharmaceutical landscape including regulatory frameworks enables you to navigate complex operational environments effectively.
• Exceptional communication skills allow you to build rapport with diverse stakeholders ranging from healthcare professionals to executive leaders within client organisations.
• Proven negotiation abilities equip you to secure favourable terms during contract discussions while maintaining positive long-term relationships.
• Demonstrated expertise in strategic planning empowers you to design business plans that drive sustainable growth across multiple accounts.
• Experience mentoring or coaching sales teams highlights your commitment to nurturing talent within collaborative settings.
• Strong analytical skills enable you to interpret market data accurately so that recommendations are always evidence-based.

What sets this company apart:

This organisation stands out as a trusted leader in women’s health solutions across Malaysia due to its unwavering commitment to ethical practices, patient-centric innovation, and employee well-being. The company cultivates an inclusive workplace where every voice is valued encouraging open dialogue between departments so ideas can flourish collectively. Employees benefit from structured training programmes designed not only for skill enhancement but also personal growth; these initiatives are complemented by attractive incentive schemes that reward both individual contributions and team achievements. Flexible working arrangements acknowledge the importance of work-life balance while generous allowances support employees’ daily needs on the road or at client sites. Above all else, this company’s dedication to integrity ensures that every action taken internally or externally is guided by principles of transparency and respect for all stakeholders involved.

What's next:

If you are ready to make a meaningful difference in women’s health while advancing your career within a nurturing team environment, this is your moment!

Apply today by clicking on the link provided take the next step towards joining an organisation where your expertise truly matters.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C