Hotel Manager (Luxury Boutique Hotel)

A new Hotel Manager position has just been made available with a Luxury Boutique Hotel in the heart of KL, Malaysia.

Our client is seeking a seasoned Hotel Manager to lead their establishment located in the heart of Kuala Lumpur. This role offers an exciting opportunity to helm a globally recognised brand, known for its humanistic approach to hospitality and commitment to delivering meaningful experiences. The successful candidate will be instrumental in translating the company's vision into tangible strategies and experiences for guests and the community. This is a unique chance to contribute to the growth of a timeless hospitality brand with international aspirations.

• Lead a luxury unique new hotel
• Translate vision into tangible guest experiences
• Contribute to the growth of a timeless hospitality brand

What you'll do:

As the Hotel Manager, you will be at the forefront of our client's efforts to build a timeless hospitality brand. Your role will involve planning, coordinating, and managing all business operations while developing strategies for profitability and sustainability. You will uphold the quality of guest experiences, fostering loyalty and retention. Your leadership will create a positive work environment that encourages teamwork and high performance. You will also provide direction and guidance to employees in their assigned duties while managing various administrative tasks.

• Plan, coordinate and manage all business operations to achieve corporate goals.
• Develop and implement business plans for profitability and sustainability.
• Lead efforts to establish planning and organisation to drive clarity and focus.
• Assist in budget preparation and expense management activities.
• Uphold the quality and delivery of guest experiences to foster loyalty and retention.
• Schedule regular team meetings to discuss business updates, issues, and recommendations.
• Champion effective communication to ensure transparency and alignment of values/objectives.
• Create a positive work environment that encourages teamwork and high-performing individuals.
• Provide direction and guidance to employees in their assigned job duties.
• Manage administrative, logistical, human resources, and accounting services to support company operations.

What you bring:

The ideal candidate for this Hotel Manager position brings extensive experience in luxury hotel or resort management. With excellent written and verbal communication skills in both English and Bahasa Malaysia, you are adept at leading teams, strategic planning, and organisational management. Your resilience makes you an effective problem solver who is open-minded, curious, self-motivated, with a growth mindset. A bachelor's degree or higher is preferred.

• Minimum of 5 years’ experience in a similar capacity, with 10 years preferred experience in a luxury hotel/resort environment.
• Excellent written and verbal communication skills in English and preferably Bahasa Malaysia.
• Bachelor’s degree or higher preferred.
• Proven Leadership in people management, strategic planning, and organization at a high level.
• Strong communicator and effective listener.
• A resilient and resourceful problem solver who is open-minded and curious.
• Self-motivated individual with a growth mindset.

What sets this company apart:

Our client is more than just a hotel brand. They are in the business of delivering experiences that support their audience of well-heeled and aspirational global citizens. Their mindset is about taking a distinct and differentiated approach to hospitality, thoughtfully crafted and delivered with sincerity by an incredibly capable team. They are locally-rooted but globally-connected, making them a beacon for the burgeoning neighbourhood and hub from which travellers can rediscover Kuala Lumpur.

What's next:

Ready to lead a globally recognised hotel brand? Apply now!

Express your interest in this position by sending your profile today.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C