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Project Manager (Retail)

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A new Project Manager position has just been made available with a well knowned retailer chain. This role reports to the Head of Store Development to support the expansion and revamp of retail stores.

An established and expanding retail organisation in Malaysia is seeking a Project Manager to join their Store Development team in Kuala Lumpur. This role offers you the opportunity to play a pivotal part in transforming retail spaces, ensuring that renovation and store development projects are delivered seamlessly from planning through to completion. You will work closely with internal teams, designers, contractors, and external partners, fostering a collaborative environment where your organisational skills and attention to detail will shine. The company is committed to enhancing its physical retail presence, providing you with a platform for professional growth, training opportunities, and the chance to contribute meaningfully to the evolution of their store network. If you are passionate about creating welcoming retail environments and thrive in a supportive, inclusive workplace, this position promises both challenge and reward.

  • Join a respected retail organisation with a strong commitment to developing and refreshing its store network across Malaysia, offering you the chance to make a tangible impact on customer experience.
  • Work within an enthusiastic and knowledgeable team that values collaboration, co-operation, and dependable project delivery, ensuring every renovation or development project meets high standards.
  • Enjoy flexible working opportunities and access to ongoing training as you support the successful execution of multiple retail projects, contributing to the company's continued growth and expansion.

What you'll do:

As a Project Manager – Retail Store Development based in Kuala Lumpur, you will be entrusted with overseeing multiple renovation and store development projects from inception through completion. Your day-to-day responsibilities will involve close collaboration with internal stakeholders as well as external partners including designers, contractors, suppliers, and service providers. You will coordinate timelines, manage deliverables, conduct site visits for progress monitoring, address any issues proactively, and ensure that every aspect of each project meets the organisation’s high standards for quality and presentation. By maintaining clear communication channels among all parties involved and supporting operational requirements throughout the process, you will help create inviting retail environments that enhance customer experience. Your ability to manage documentation efficiently while providing hands-on troubleshooting ensures that projects are handed over smoothly within agreed timelines and budgets. Success in this role requires enthusiasm for teamwork, meticulous attention to detail, responsiveness in addressing challenges, and a commitment to delivering outstanding results for every store development initiative.

  • Support the Head of Store Development by managing and delivering multiple retail renovation and store development projects simultaneously, ensuring each project aligns with business objectives.
  • Coordinate detailed project timelines, milestones, and deliverables so that all activities remain on track and meet agreed deadlines throughout the project lifecycle.
  • Liaise closely with designers, contractors, suppliers, and other external parties to foster effective communication and ensure all stakeholders are aligned on requirements and expectations.
  • Oversee renovation and fit-out works by coordinating schedules and ensuring quality workmanship is achieved at every stage of execution.
  • Conduct regular site visits to monitor progress, assess workmanship, troubleshoot issues on-site, and ensure overall execution meets required standards.
  • Identify potential delays or risks early in the process; work proactively with relevant parties to resolve issues collaboratively before they impact project outcomes.
  • Follow up consistently with contractors and service providers to confirm that works are completed according to agreed timelines and specifications.
  • Review project progress regularly; provide comprehensive updates to the Head of Store Development and other stakeholders so everyone remains informed.
  • Ensure all retail projects are executed professionally with careful attention paid to quality, functionality, presentation, and overall store experience for customers.
  • Coordinate with internal teams so operational requirements are considered during store development or renovation works; assist in managing documentation such as quotations, schedules, and administrative matters.
  • Provide on-site coordination when needed; troubleshoot challenges promptly to guarantee smooth handover of completed projects.

What you bring:

To excel as Project Manager – Retail Store Development in Kuala Lumpur, you will bring proven experience managing complex renovation or fit-out projects within retail or commercial settings. Your educational background equips you with technical knowledge while your practical experience ensures you understand the nuances of construction processes. You possess strong interpersonal skills that allow you to collaborate effectively with diverse teams—internal colleagues as well as external partners such as designers or contractors. Your organisational abilities mean you can juggle multiple projects without losing sight of key details; your responsive communication style keeps everyone informed so issues are addressed swiftly. You demonstrate empathy when resolving challenges on-site or coordinating handovers; your willingness to travel reflects your dedication to supporting successful outcomes wherever needed. Above all else, your enthusiasm for teamwork combined with meticulous attention ensures every store development project delivers an inviting customer experience.

  • Degree or Diploma in Project Management, Construction, Interior Design, Architecture, Engineering, Quantity Surveying or related discipline provides a solid foundation for success in this role.
  • 3–6 years of relevant project management experience within retail or commercial fit-out environments demonstrates your capability in handling complex renovation projects.
  • Experience managing renovation or physical development projects from planning through completion shows your dependability in delivering results.
  • Strong project coordination skills enable you to manage multiple projects simultaneously while keeping all stakeholders engaged throughout the process.
  • Comfortable working closely with designers, contractors, suppliers, and external vendors highlights your interpersonal strengths.
  • Excellent follow-up abilities combined with clear communication skills allow you to keep projects moving forward efficiently while addressing issues promptly.
  • Good understanding of renovation processes ensures you can oversee fit-out works effectively from start to finish.
  • Meticulous attention to detail paired with a hands-on approach guarantees high-quality execution at every stage of each project.
  • Willingness to travel regularly for site visits demonstrates your commitment to supporting successful outcomes across various locations.
  • Organised mindset coupled with proactive problem-solving skills makes you comfortable working in an energetic retail environment where priorities shift quickly.

What sets this company apart:

This established retail organisation is renowned for its commitment to enhancing customer experiences through continual investment in its physical store network across Malaysia. Employees enjoy being part of a supportive team culture where collaboration is valued above all else—every member contributes ideas freely while sharing responsibility for successful outcomes. The company prioritises professional growth by offering training opportunities tailored to individual needs; staff benefit from flexible working arrangements designed around personal circumstances. As the business expands its footprint nationwide there are ample opportunities for career progression within an inclusive environment that celebrates diversity. Joining this organisation means becoming part of a dependable network dedicated not only to delivering outstanding results but also nurturing talent through communal support—making it an ideal place for those who value teamwork alongside personal development.

What's next:

If you feel enthusiastic about shaping welcoming retail spaces through collaborative teamwork—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: Perm

Specialism: Engineering & Manufacturing

Focus: Project Management

Industry: Retail

Salary: MYR80,000 - MYR120,000 per annum

Workplace Type: On-site

Experience Level: Mid Management

Location: Kuala Lumpur

Job Reference: DDPMP0-1464D444

Date posted: 25 September 2026

Consultant: KarMoon Tan