Head of Fraud Management

An exceptional opportunity awaits for an experienced professional to take on the pivotal role of Head of Fraud Management within a newly established Shared Services Centre. This is your chance to pioneer and shape a critical function from its inception, designing and executing robust fraud prevention, detection, and investigation frameworks that will safeguard the integrity of financial operations across a global business. As the architect of this new department, you will have the unique platform to build a high-performing team, establish best-in-class policies, and drive a culture rooted in compliance and accountability. The organisation offers a dynamic international environment where your expertise will be highly valued, and your influence will extend across senior leadership and cross-functional teams. With strong support for professional growth and exposure to finance transformation initiatives, this role promises both challenge and reward for those passionate about making a tangible impact. * Pioneer the creation and development of a brand-new Fraud Management function within an international shared services environment, giving you the rare opportunity to leave your mark from day one. * Enjoy significant leadership exposure as you collaborate with senior stakeholders across finance, audit, legal, IT security, and more, ensuring your voice is heard at the highest levels. * Benefit from a supportive workplace that values knowledge-sharing, professional development, and offers involvement in transformative projects shaping the future of global finance operations.

What you'll do:

As Head of Fraud Management, you will play an instrumental role in building a world-class fraud prevention capability from scratch within a fast-evolving Shared Services Centre. Your days will be spent crafting strategic frameworks that underpin every aspect of fraud risk management,setting standards for governance, designing controls for high-risk processes, and deploying cutting-edge technology for real-time monitoring. You will work hand-in-hand with internal partners across compliance, audit, legal, IT security, and external advisors when necessary. Your expertise will be called upon not only during investigations but also in educating teams on best practices in fraud awareness. As you grow your own team of dedicated professionals, your nurturing approach will help them develop their skills while supporting both proactive prevention efforts and reactive investigations. Success in this role means creating an environment where financial integrity is protected at every turn to ensure that the organisation’s reputation remains untarnished while enabling business growth.

• Design and implement the entire Fraud Management function within the Shared Services Centre, establishing foundational policies and procedures that set industry benchmarks.
• Define comprehensive fraud risk management frameworks, including key performance indicators and long-term strategic roadmaps tailored to evolving business needs.
• Establish governance structures with clear escalation protocols and robust reporting mechanisms to ensure transparency and accountability throughout all processes.
• Identify high-risk areas within core finance functions such as Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R), developing targeted controls to mitigate potential fraud exposures.
• Set up advanced systems for fraud detection and continuous monitoring by leveraging data analytics tools and artificial intelligence where applicable.
• Collaborate closely with Internal Controls and Compliance teams to embed anti-fraud measures seamlessly into everyday business processes.
• Lead thorough internal investigations into suspected fraud cases, conducting root cause analyses and implementing corrective actions to prevent recurrence.
• Establish confidential whistleblower channels for reporting suspicious activities while managing case documentation with utmost discretion and professionalism.
• Act as a trusted advisor to senior management on matters related to fraud risks, recommending enhancements to existing controls based on emerging trends or incidents.
• Build, mentor, and lead a growing team of fraud analysts or investigators as operations expand, fostering their development through ongoing training in proactive fraud detection.

What you bring:

To excel as Head of Fraud Management, you will draw upon extensive experience gained over more than a decade working in roles focused on risk mitigation within large-scale finance operations. Your background includes not only technical proficiency but also an empathetic approach to collaboration—enabling you to connect meaningfully with colleagues across disciplines. You are adept at navigating regulatory requirements while remaining sensitive to cultural nuances inherent in global organisations. Your analytical mindset is complemented by emotional intelligence; together these qualities empower you to manage confidential investigations discreetly yet thoroughly. As someone who thrives on sharing knowledge with others, you are committed to fostering an inclusive learning environment where every team member feels supported. Your dedication extends beyond process improvement—you are motivated by the desire to protect organisational integrity while helping others grow professionally.

• A bachelor’s degree in Accounting, Finance, Risk Management or a closely related discipline provides you with the essential academic foundation required for this position.
• Professional certifications such as Certified Fraud Examiner (CFE), Certified Public Accountant (CPA), Certified Internal Auditor (CIA), or equivalent are highly desirable credentials that demonstrate your commitment to excellence.
• At least 10 years’ experience in fraud risk management, investigations, internal controls or audit—ideally with prior responsibility for leading teams or setting up new functions—ensures you bring deep practical knowledge to the table.
• A thorough understanding of finance processes within Shared Services or Global Business Services environments allows you to navigate complex operational landscapes effectively.
• A proven track record in establishing or scaling up fraud management or forensic investigation functions highlights your ability to deliver results under pressure.
• Hands-on experience using data analysis tools and modern fraud detection systems gives you an edge in identifying patterns quickly and accurately.
• Excellent communication skills enable you to explain complex issues clearly while influencing stakeholders at all levels across multiple departments.
• Strong problem-solving abilities allow you to address challenges methodically while maintaining composure under scrutiny during sensitive investigations.
• Demonstrated stakeholder engagement skills mean you can build trust-based relationships with colleagues from diverse backgrounds including audit, legal, IT security and external advisors.
• A passion for mentoring others ensures that as your team grows they benefit from your guidance—helping them develop both technical expertise and ethical judgement.

What sets this company apart:

Joining this organisation means becoming part of an ambitious journey towards transforming global finance operations through innovation and best practice. The Shared Services Centre is designed as a hub for excellence,bringing together talented professionals from around the world who share a commitment to integrity, collaboration, and continuous improvement. Here you will find an inclusive culture that values open communication and mutual respect; leaders who are approachable; colleagues who are eager to share insights; and opportunities for personal growth through challenging assignments. The company’s investment in state-of-the-art technology ensures that employees have access to powerful tools needed for success. Flexible working arrangements reflect their understanding of work-life balance needs while ongoing training programmes support career advancement at every stage. By joining this team you become part of something bigger, a network dedicated not just to operational efficiency but also ethical stewardship of resources worldwide.

What's next:

If you are ready to make a meaningful difference by shaping the future of fraud management within a thriving international environment, this is your moment—seize it!

Apply today by clicking on the link provided; take the next step towards advancing your career in global finance protection.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C