Account Receivable Specialist

An exciting opportunity has arisen for a meticulous and responsible Accounts Receivable Specialist to join a thriving Shared Services Centre. This position is ideal for someone who enjoys working in a collaborative environment, supporting both retail and wholesale channels with end-to-end accounts receivable processes. The role offers the chance to work closely with Mandarin-speaking markets, making fluency in Mandarin (spoken and written) essential. You will be part of a supportive team that values accuracy, attention to detail, and effective communication. With access to modern financial systems and tools, you will play a key role in ensuring smooth billing, collections, and cash application processes while enjoying flexible working opportunities and ongoing training to support your professional growth. * Join a welcoming Shared Services Centre where your expertise in accounts receivable will make a real impact across retail and wholesale operations. * Work directly with Mandarin-speaking customers and partners, utilising your language skills to resolve queries and ensure seamless financial transactions. * Benefit from a supportive team culture that encourages knowledge sharing, continuous learning, and personal development through regular training opportunities.

What you'll do:

As an Accounts Receivable Specialist, you will be entrusted with managing the full spectrum of accounts receivable activities for both retail and wholesale channels. Your day-to-day responsibilities will involve handling invoicing, payment processing, monitoring outstanding balances, and maintaining accurate financial records using leading ERP systems. You will have the opportunity to interact regularly with Mandarin-speaking clients and partners, ensuring their needs are met with professionalism and care. By supporting month-end closing procedures and audit requirements, you will contribute significantly to the overall success of the finance team. Your proactive approach will help identify areas for improvement while fostering strong relationships across various teams within the organisation.

• Perform daily accounts receivable operations such as issuing invoices, processing receipts, and applying payments accurately within the system.
• Monitor customer aging reports diligently and follow up on overdue accounts to ensure timely collections are achieved.
• Communicate clearly with internal teams, retail boutiques, and Mandarin-speaking customers or partners to resolve any billing or payment issues efficiently.
• Prepare comprehensive customer account statements and provide support for monthly reconciliations to maintain accurate records.
• Maintain precise AR records at all times, ensuring data integrity within ERP and financial systems is upheld.
• Participate actively in month-end closing activities by preparing AR reporting and assisting with reconciliations as required.
• Support both internal and external audits by providing relevant AR documentation promptly when requested.
• Ensure strict compliance with internal controls, company policies, and applicable accounting standards throughout all AR processes.
• Collaborate closely with colleagues across departments to enhance process efficiency and deliver excellent service to stakeholders.

What you bring:

To excel as an Accounts Receivable Specialist in this role, your background should include proven experience in managing end-to-end AR processes within either a Shared Services or retail setting. Your fluency in Mandarin will enable you to communicate seamlessly with clients from diverse backgrounds while resolving complex queries efficiently. Familiarity with ERP platforms such as SAP or Oracle will allow you to navigate financial systems confidently. Your proficiency in Microsoft Excel will support your ability to analyse data accurately. In addition to technical skills, your interpersonal strengths—such as clear communication, empathy towards others’ needs, reliability under pressure, and commitment to delivering quality results—will set you apart as an invaluable member of the finance team.

• Diploma or Degree in Accounting, Finance, or a related discipline is required for this position to ensure foundational knowledge of financial principles.
• A minimum of 2–4 years’ experience in accounts receivable or finance operations is preferred, ideally gained within a Shared Services or retail environment.
• Fluency in Mandarin (both spoken and written) is essential as you will be supporting Mandarin-speaking markets on a daily basis.
• Hands-on experience with ERP systems such as SAP, Oracle, or NetSuite is highly desirable for efficient workflow management.
• Proficiency in Microsoft Excel along with familiarity with other finance tools and reporting platforms is expected for effective data analysis.
• A high level of attention to detail combined with a proactive attitude towards problem-solving is crucial for maintaining data accuracy.
• Excellent communication skills are necessary for engaging effectively with stakeholders at all levels within the business.
• Strong stakeholder management abilities are important for building positive relationships internally and externally.

What sets this company apart:

This organisation stands out for its dedication to creating an inclusive workplace where every team member’s contribution is valued. Employees benefit from flexible working opportunities that promote work-life balance alongside generous training programmes designed to foster continuous professional development. The company’s commitment to collaboration ensures that everyone feels supported by knowledgeable colleagues who share insights freely. With state-of-the-art technology at your fingertips and access to global best practices in finance operations, you’ll find ample opportunities for personal growth while being part of a community that prioritises kindness, respect, and shared success. The focus on nurturing talent means you can look forward to long-term career progression within an environment that celebrates diversity and encourages open communication at all levels.

What's next:

If you are ready to take the next step in your career as an Accounts Receivable Specialist supporting Mandarin-speaking markets, this could be the perfect opportunity for you!

Apply today by clicking on the link – don’t miss your chance to join a supportive team where your skills will truly make a difference.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C