Account Receivable Specialist (New SSC)

An exciting opportunity awaits for a Cash Application Specialist to join a highly respected finance department based in Kuala Lumpur. This role is perfect for someone who thrives on accuracy, enjoys working with numbers, and values the importance of collaboration within a supportive team environment. As a key member of the Order-to-Cash function, you will play an essential part in ensuring that customer payments are processed efficiently and accurately, directly contributing to the financial health and operational success of the organisation. The position offers exposure to global business practices, opportunities for professional growth, and access to comprehensive training programmes designed to enhance your skills. If you are looking for a role where your attention to detail and commitment to excellence will be recognised and rewarded, this could be the next step in your career journey. * Gain valuable experience working within a global finance team that supports international operations and fosters knowledge sharing across regions. * Benefit from structured training opportunities and ongoing development programmes that encourage both personal and professional growth within the company. * Enjoy a collaborative work culture that values teamwork, open communication, and continuous process improvement while providing clear pathways for career advancement.

What you'll do:

As a Cash Application Specialist based in Kuala Lumpur, you will become an integral part of the finance team responsible for ensuring the smooth operation of the order-to-cash cycle. Your day-to-day activities will involve processing incoming payments with precision using leading ERP platforms, reconciling customer accounts, resolving discrepancies, and maintaining detailed records. You will collaborate closely with colleagues across collections, customer service, and other departments to address payment-related queries while upholding high standards of compliance. Your proactive approach towards identifying process enhancements will help drive greater efficiency within the team. Success in this role requires not only technical proficiency but also strong interpersonal skills, as you will be engaging with both internal stakeholders and external customers regularly. By supporting month-end close activities and participating in ongoing training initiatives, you will contribute meaningfully to the overall effectiveness of the finance function.

• Accurately apply incoming payments received through various channels such as wire transfers, ACH, and cheques to customer accounts using advanced ERP systems including SAP.
• Investigate and resolve any unapplied or misapplied payments by collaborating closely with internal teams as well as external customers to ensure all transactions are correctly allocated.
• Reconcile customer accounts regularly, managing payment discrepancies or short payments with diligence and care to maintain accurate financial records.
• Support month-end closing activities by ensuring all payment data is up-to-date and reconciled, contributing to timely financial reporting.
• Maintain comprehensive records of all cash applications, adjustments, and chargebacks in accordance with company policies and audit requirements.
• Liaise effectively with collections teams and customer service representatives to address payment issues or invoicing queries promptly and professionally.
• Ensure strict compliance with internal controls, established company policies, and relevant audit standards throughout all cash application processes.
• Continuously seek out opportunities for process improvements and automation within the cash application workflow to enhance efficiency and accuracy.
• Assist in special projects or initiatives related to finance operations as required by management.
• Provide support during internal or external audits by preparing necessary documentation related to cash application activities.

What you bring:

To excel as a Cash Application Specialist, you bring proven experience from similar roles within shared services or multinational environments where accuracy is paramount. Your educational background in accounting or finance underpins your understanding of transactional processes while your hands-on expertise with ERP systems allows you to manage complex workflows efficiently. You possess excellent communication skills that facilitate positive interactions across teams and with customers alike. Your methodical approach ensures meticulous record-keeping while your collaborative spirit contributes positively to group objectives. Adaptability is one of your strengths; you are always open to learning new tools or methods that can improve outcomes for everyone involved. Above all, your sense of responsibility drives you to uphold high standards of integrity in every aspect of your work.

• A bachelor’s degree in Accounting, Finance, or a closely related discipline provides a solid foundation for understanding complex financial processes.
• At least two years’ experience working in cash application or accounts receivable functions equips you with practical knowledge of industry best practices.
• Proficiency in using ERP systems—particularly SAP—is highly valued as it enables efficient handling of large volumes of transactions.
• Exceptional attention to detail ensures that every payment is applied accurately and discrepancies are identified swiftly.
• Strong problem-solving abilities allow you to investigate issues thoroughly and implement effective solutions collaboratively.
• Excellent written and verbal communication skills enable you to interact confidently with colleagues across departments as well as external customers.
• The ability to work both independently and as part of a cohesive team helps foster a supportive environment where everyone can succeed together.
• Familiarity with bank platforms and various payment formats is considered advantageous when dealing with diverse transaction types.
• A commitment to upholding compliance standards ensures adherence to internal controls and audit requirements at all times.
• A willingness to embrace new technologies or process improvements demonstrates your adaptability in an evolving workplace.

What sets this company apart:

Joining this organisation means becoming part of a global network renowned for its commitment to employee development, inclusivity, and operational excellence. The company places great emphasis on fostering an environment where every individual feels valued—offering flexible working opportunities tailored around personal needs whenever possible. Employees benefit from generous pension contributions alongside comprehensive benefits packages designed to support wellbeing both inside and outside the workplace. With access to world-class training resources and mentorship programmes, you are encouraged not only to grow professionally but also personally. The leadership team is dedicated to nurturing talent through supportive guidance rather than hierarchy-driven management styles—ensuring everyone has equal opportunity to thrive regardless of their background or level of experience. By prioritising collaboration over competition, this organisation creates a space where ideas are freely shared, achievements are celebrated collectively, and long-term careers are built on mutual respect.

What's next:

If you are ready to take the next step in your finance career within an inclusive global environment that values your expertise—this is your chance!

Apply today by clicking on the link provided below; we look forward to connecting with talented individuals who share our passion for excellence.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C