en

Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs.

Read more
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs.

Read more
About Robert Walters Malaysia

Since our establishment in 2006, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Malaysia.

Learn more

Modular RPO

Providing expertise where it’s needed most.

What is Modular RPO?

Modular Recruitment Process Outsourcing (RPO) offers a blended approach that manages specific components of the recruitment process and acts as an extension of your talent acquisition function. From candidate sourcing to admin, shortlisting, assessment, interviewing or onboarding, we provide resources and expertise wherever you need them.

We’ll build a bespoke team to meet your needs, strengthen your capability and fit seamlessly within your organisation’s infrastructure. By helping your talent acquisition teams to overcome key workload pinch-points and skills gaps, we don't just increase your speed to hire and help you meet your talent goals. By working alongside your people and championing your story, we’re able to share best practice tools and processes, enhance the effectiveness of your talent acquisition function, and promote the development and retention of your in-house team.

Our track record

  • 43,000

    Professionals we help start their next chapter

  • 11,000

    Organisations who we help acquire talent

  • 28

    Years of delivering outsourcing solutions to clients worldwide

  • 60

    Countries where we deliver outsourcing services

How it works

Our Modular RPO solutions strengthen existing recruitment functions by solving specific skills or resource issues at key stages of the hiring process. We work in close collaboration with your team to design bespoke and flexible solutions that dovetail perfectly with your existing set-up, offering targeted expertise and overflow resources that can be switched on and off, depending on your needs.

Key benefits

  • Targeted expertise exactly where you need it
  • Reduce workload on in-house teams
  • Elevate, develop and retain in-house teams
  • Adopt best practice ways of working
  • Pilot best-in-class process tools and technology

An award-winning service

Case study

Powering early careers with Modular RPO

 

Our client, a leading international bank, currently runs a successful early careers programme in over 20 countries in Asia, Africa, Europe, North America, and the UAE. Our Modular RPO solution was instrumental in setting up and sustaining the programme’s objectives, and now serves as a highlight to our longstanding partnership.

Learn more about how we developed this initiative through standardised recruitment processes and quality assurance, while catering to local needs and nuance, with our Modular RPO solution.

What makes our RPO solutions different?
 

Powered by data

We make data-driven decisions to optimise your hiring processes and deliver the talent you need effectively and efficiently. The key to operational excellence is accurate data, but many businesses struggle to produce consistent metrics and up-to-date market insight. That’s where RWInsights comes in. RWInsights is our cloud-based platform powered by 100+ data sources and a global team of data scientists, who are experts in talent analytics and the economic and demographic factors that influence talent. It gives you access to an always-on, personalised talent analytics platform, allowing you to build a truly data-led sourcing strategy.

Enabled by tech

RWConnect is the technology platform that underpins every aspect of our RPO solutions. It enables us to offer true scalability, deliver enhanced user experiences and uncover exceptional untapped talent pools, mapped to skills, with the use of embedded AI. So it sets our recruiters free to focus on the human side of recruitment and building connections. You can use our best-in-class tech as a complete RPO platform, or it can seamlessly integrate with your tech stack. We work with you to implement the solution that works best for your organisation.   We are constantly innovating and improving our tech to meet your future hiring needs, so you can stay ahead of the market without constantly upgrading your own systems.

Delivered by experts

Our business is built on providing the expertise to solve your toughest resourcing and talent management challenges. We have talent solutions specialists at every stage of the hiring lifecycle. Our teams will get to know you, champion your organisation’s story, and connect you to professionals who can transform your business. We have strong in-built capability for skills-first, diversity and environmental, social and governance (ESG) hiring needs. Our powerful combination of talent marketers and sourcing partners can help you explore and develop more diverse talent pools. Our experts in selection ensure a fair and meritocratic process every time. Whatever your challenges, we provide practical solutions and operational excellence at scale and speed, flexing the size and make-up of our team to match your requirements.
 

Meet our expert RPO team

Charlie  O'Farrell

Charlie O'Farrell

Operations Director, APAC

Charlie spearheads our strategic pursuit of operational excellence in APAC, pursuing industry-leading solution design and program delivery.

Hazel  Lancashire

Hazel Lancashire

Managing Director, APAC

Hazel is responsible for the strategic direction of our APAC Outsourcing business, with absolute focus on exemplary service delivery to our partners.

Kristen  Buckheit

Kristen Buckheit

Managing Director, EMEA

As our MD, Kristen creates and implements strategic initiatives for our business and clients, empowering our internal teams to provide industry-leading client experience.

Kristin  Thomas

Kristin Thomas

President, North America

Kristin is accountable for driving new business, empowering talent, developing trusted client partnerships, and providing best-in-class delivery.

 

Related content

View all

5 cool tips to help you keep candidates warm

Welcome to the world of nurture. Marketers have been using it for years to communicate with interested leads, influence the buyer’s journey and convert them into customers. Why should the candidate experience be any different? Robert Walters' Candidate Experience in the Expectation Economy research

Read More

2024 top talent trends in recruitment

Discover the top 2024 talent trends that will be impacting the workforce in 2024. Use our e-guide to understand the upcoming trends and how you can adapt these changes to your business to ensure you are attracting, developing, and retaining the best talent in a competitive market. Whether it's adopt

Read More

Hiring in South East Asia: Guide and Trends in 2024

South East Asia hiring market to be driven by digitalisation, sustainability and ESG in 2024 After an extended period of widespread spending, the South East Asia job market in 2023 was marked by inflation and a slowdown in consumer demand. Even though some consumers have resumed in-store retail expe

Read More

 

 

Contact us to discuss your recruitment outsourcing needs